Iphone 5 white screen with apple. Why the iPhone does not turn on: what to do when the apple burns and goes out

Such a problem as “the apple burns and turns off” is a common occurrence among iPhone owners who use jailbreak (an operating system for hacking advanced phone features). This problem occurs during a reboot or a normal system failure of the smartphone. Be that as it may, the owner will have a difficult path to return his "friend" to normal with minimal losses.

Reasons why the iPhone does not boot further than the apple

Before turning to the instructions, you need to understand what caused the iPhone not to turn on and the apple on the black screen to burn. The most obvious reasons:

• interference with the file system of the smartphone;
• an error in the native firmware of the phone;
• incompatibility of tweaks;
• other manipulations.

Reinstall Jailbreak

If you have Jailbreak and you suspect that it is to blame for the glitch, try reinstalling it. Of course, some of the data may be lost, but this is a small price to pay in order to restore the functionality of your gadget. Re-flashing along with a backup can take a long time, but the likelihood of recovering lost data increases.

Reinstalling custom OS

But if you have never jumped in and installed jailbreak-type programs, then by no means do this. So, it's a matter of custom firmware on your phone. You may not have updated your OS for a long time, which caused a failure and a system error popped up.

If the iPhone does not boot further than the apple, do not panic and throw the device away. Even an inexperienced user will be able to reinstall the operating system. Download the latest OS version on the official website and follow the reinstallation instructions. Be prepared for the fact that after installation, the data will be lost.

We fix situations without flashing

Firmware is not the best option for an iPhone user who values ​​their data. So let's try another way. First, unplug your device from your computer or charger. Then take and hold down the Power and Home buttons on it at the same time for 40 seconds. The phone will turn off completely. After a few seconds, turn on the device and check if the iPhone hangs on the Apple again or not.

In most cases, a system failure occurs when loading the graphical shell, that is, at the final stage. To confirm this stage, try calling the phone. If the operator reports that the smartphone is disabled, then the freeze started earlier. Beeps went - past fears are confirmed. In both cases, it is recommended to copy personal data using the iTools or iFunBox program in order to return it later. Next, you will have to reinstall the firmware.

If your Apple device freezes at the boot stage or constantly turns off without your command, then there may be two reasons - technical and software. Next, we will dwell on each option in more detail, but first you need to find out if your problem fits the cases that will be discussed in this article.

The essence of the problem: the device does not turn on, the apple burns and goes out, black screen

So, the instructions below to resolve the error will only be valid for the following cases:

Why won't my iPhone or iPad turn on?

If something from the above list happens to your device, then there are several reasons for this:

• Software - the device behaves incorrectly due to an error in the operating system. Perhaps you accidentally damaged the system files yourself, or maybe installed third-party applications became the cause. If the device is automatically switched to recovery mode - DFU Mode after each power-up, then this means that during the last recovery or firmware update, some failure occurred, which led to incorrect IOS installation. That is, the device will try to boot, run into an error, and then automatically turn off, as it could not overcome the obstacle that appeared.
• The technical one is a more serious reason, since it lies in the fact that the device cannot boot normally due to a breakdown in its insides. The hardware of your iPhone or iPad could be damaged if the device was dropped, water got on it, dust got into its insides, due to which the contacts were shorted out.

How to fix the situation

So, from the material described above, you should have understood why your device broke down. If you still haven’t figured out what the cause of the breakdown is, then first try to get rid of the software error, and only then from the technical one. It is worth sticking to this order due to the fact that most often the reason lies in the software, and not in the internals, since Apple has taken care of their protection very well.

Troubleshooting a software error

If the error occurs due to the incorrect operation of the operating system, then the surest way out is to restore the device firmware from scratch. You can do this using the iTunes program installed on your computer. But first, charge the battery of the device, plug it into the outlet for an hour. Even if the device does not turn on, the battery will be charged, unless, of course, the problem of poor loading is not in it.

If you managed to recharge the device, then follow these steps:

1. Turn off your device if it is not currently turned off.
2. Launch iTunes on your computer.
3. Now you need to put your phone or tablet into recovery mode. To do this, you must first hold down the combination of the "Home" and "Lock" buttons for 10 seconds.
4. Then you need to remove your finger from the "Lock" button, and hold the "Home" button for another 10 seconds.
5. Connect your device to your computer using a USB cable.
6. A notification will appear on the screen stating that iTunes has found a device that needs emergency recovery. Confirm the start of the process.
7. Wait for the firmware to download. In no case do not disconnect the USB cable, otherwise the process will be interrupted, and this will lead to another breakdown of the operating system.
8. Wait until the installation process of the operating system is completed, if everything goes well, the device will start up, and all the data that was lost can be restored from a backup, if you, of course, took care of it in advance.

Troubleshooting a technical problem

If the above method did not help you, or you are sure that it will definitely not help you, then there is only one thing left - to disassemble the device and clean its insides, perhaps this will help eliminate the error. Attention, it is not recommended to do this yourself, as it is very easy to make things worse by breaking the wire or damaging the microcircuit. The best option is to take the device to an official Apple technical service, where specialists will clean it themselves and, if necessary, replace damaged parts.

If for some reason you do not want to carry your phone or tablet to the service, then you will have to do everything yourself. The main thing is that your every movement should be slow and accurate, otherwise additional problems cannot be avoided.

For cleaning and disassembly, you will need the following items:

1. Specialized Phillips screwdriver with multiple bits.
2. Vacuum suction cup, without which it will be almost impossible to tear off the screen.
3. A plastic spatula, for example, from plasticine, or any other non-metal object, so as not to scratch the inside of the device.
4. An item that will allow you to clean the device of debris, such as a cotton swab.
5. A spray of WD-40 that will allow you to safely lubricate the insides of the device. But be careful, if the grease gets in too much or in the wrong place, then damage cannot be avoided.

After disassembling the device yourself, the warranty is removed from it. If you are ready for such sacrifices, then proceed to the disassembly:

1. We take a screwdriver and unscrew the two screws located near the input for the USB adapter.
2. Use the suction cup to pry up the screen and unhook it from the main body. At this stage it is important not to scratch the surface of the screen or break the latches that hold the screen. The iPhone 5 has an issue with paint peeling off the device too easily.
3. We unscrew the three screws that hold the plate, which, in turn, holds the screen of the device.
4. We put the part with the screen aside, we will no longer need it.
5. We take out the battery by pulling on a special plate. The battery may be slightly glued, to unfasten it safely use a plastic spatula.
6. Gradually unscrew all possible screws to remove all the plates and boards in sequence.
7. As a result, the body should remain almost naked.
8. Carefully remove the plate covering the CPU.
9. On it you can see its unique number and model. Write these numbers down, maybe they'll come in handy someday.
10. After you completely disassemble all the plates and boards, one thing remains - to unwind and remove the parts remaining on the case.
11. As a result, you will have a complete set of parts that will need to be cleaned and lubricated. Next, the most difficult thing remains - to assemble everything in the reverse order.

Video tutorial: "How to disassemble iPhone"

If you have successfully completed the process of disassembling and assembling the device, then there are two options left - the first one, the phone or tablet is working, and on this you can finish the whole process and start using the device. The second version of events, the device did not work, and there is only one thing left - to carry it to the Apple service so that qualified specialists can take care of it. Recall that the warranty for the device is no longer valid, you will have to pay. You may also have to pay for the replacement of damaged parts.

So, the device can stop starting for two reasons - technical and software. You can fix a software error by restoring the firmware via iTunes. Get rid of technical difficulties, as you need to disassemble the device and clean all contacts and boards. If neither the first nor the second option helped to start the device, you need to contact the official Apple service.

One of the simplest problems that can happen to your device. phone just does not turn on And is highlighted battery icon (apple) or even a black screen. The way out of this situation is obvious! First of all, you need to make sure that your Charger works fine, try to test it on another device if the result is negative then just buy a new charger and enjoy life!

If it is not possible to buy a new charger, then try to fix it yourself - glue the wires, then charge via a USB station, for example, via a computer!
Do not forget that in the cold Apple devices can turn off, since the battery does not withstand even the smallest cold, you need to warm it up and insert the charger!

And most importantly, if your phone is completely discharged and does not show signs of life, then just put it on charge and do not touch it. about 20-30 minutes!

Software problem

It happens that the Iphone stops working normally: then some hanging in applications, or even in general not turn on. In most cases, this happens after failed update or jailbreak devices. The main thing is not to panic, because you can turn your favorite phone into a brick! One way to solve this problem is a phone called " hard reset". And here's how to do it: Hold down the buttons Home And power, then wait 5-10 seconds and your phone will most likely reboot and work successfully.

But if this option did not help you, there is a 100% way - reflash device via PC.
First of all, download the program iTunes from the official Apple website connect through the Iphone cord to the PC and turn off the device while holding the buttons power And Home. Hold down the buttons until the screen goes blank, release the button Power, but hold Home - this will put the Iphone into DFU. After such an operation, an alert should appear on the computer that the device is in safe mode ready for recovery.

In the iTunes application, all information about the Iphone is available, the ability to create a backup and most importantly, the recovery function! We press the restore button and wait until the new firmware is installed on the phone and it turns on. Now your device is fully working on a new, clean firmware.

Hardware failure

Not always a discharged battery or poorly installed software can cause the apple icon to burn at startup. There are also technical issues almost impossible to fix...

A common problem is button failure. power. When actively used, the button can simply sink into its nest and you can get it out of there only by disassembling the case. But you can live with this problem, it is required turn on function AssistiveTouch, which can replace the button power.

The problem with the elements of the motherboard also does not bypass the Iphone owners. A huge number of chips, phone memory clusters NAND FLASH And NOR FLASH, device power circuits, charge controllers - all this can fail for absolutely any user, and only a master can cope with such a breakdown, after preliminary diagnostics and careful study! The most pleasant hardware failure, so to speak, can be battery damage— replacement of this part is extremely simple and cheap!

For the owner of an "apple" device, the biggest nuisance is the ever-glowing "apple" on the display or even the "black screen". The device has entered an endless boot loop or does not turn on at all. Often this is a consequence of a malfunction of the gadget's motherboard and only a service center can help.

But at the same time, many of the errors can be corrected without leaving home, programmatically or with the help of simple tools at hand. You need inexpensive tools, a computer, free time and attentiveness. And you also need access to a parts store, where you may have to buy failed components. As they say in advertising slogans - "Why pay more?".

So, let's figure out what problems can be when the iPhone or iPad turns off by itself, why the apple lights up and goes out on models 4, 4s, 5, 5s, 6, 6s, what to do in such cases.

Why the iPhone does not turn on: we make a diagnosis

Outwardly similar symptoms can be the result of completely different malfunctions. The correct diagnosis is 90% success, so below we will analyze in detail the possible options for breakdowns.

Doesn't turn on

The device cannot turn on, and there are several reasons for this:

iPhone won't turn on, apple light on and off

The white “apple” glows on the screen either continuously, until the battery is discharged, or the device is cyclically rebooted every few minutes. This may happen for the following reasons:

Troubleshooting

All malfunctions are traditionally divided into problems with hardware and software. To fix software errors, we need a USB cable and a computer.

For the treatment of iron, the list will be much wider:

1. A suction cup with a diameter of 4-5 cm. You can buy an expensive one, in a radio store, or you can buy a cheap one, and those with which soap dishes are attached to the wall in the bathroom. They will work the same.
2. Soldering iron, acid-free flux and thin solder.
3. Combined instrument (tester), can be the most inexpensive.
4. Watch screwdriver set.
5. Universal charger "frog"
6. Alcohol, preferably isopropyl.
7. Brush with medium bristles. The edge must be trimmed so that it is even.
8. If your eyesight is not very good, be sure to have a magnifying glass on a stand.
9. A box for fasteners and small parts, an uncluttered table and a bright lamp.

Deep discharge battery

A battery controller blocked as a result of an extreme discharge will not allow it to be charged by standard methods.

Therefore, to fix the problem, you will need to open the device, dismantle the battery, and check it. If the battery is in good condition, charge using a universal charger. How to do this, let's try to figure it out using the example of the third generation iPhone, since it will be the most work with them.

1. Removing the SIM card tray
2. Using a screwdriver, unscrew the two screws, to the right and left of the cable connector.
3. Place the suction cup on the centerline of the iPhone, as close as possible to the Home button. Slowly and carefully pull the suction cup up, disengaging the lower part of the screen module frame from the iPhone case.
4. Raising the lower edge of the display module by one and a half to two centimeters from the case with a plastic spatula, we sequentially turn off three loops in the upper part of the case. We do this very carefully - the loops are easy to damage. After disconnecting the cables, the display module can be removed and set aside.
5. On the main board, disconnect the button cables, headphone jacks, antennas and speakerphone.
6. We unscrew all the screws around the perimeter of the device board.
7. With a plastic spatula we hook and pull up the camera module.
8. Move up and back to remove the board from the case.
9. The battery is glued to the bottom of the case with double-sided tape. We warm up the case on the reverse side with a hairdryer (without fanaticism) and pry the battery with a plastic spatula, remove it from the case.
10. Using a tester, we measure the voltage at the plus and minus contacts. If it is below 3.2V, we connect the battery to a universal charger, as shown in the figure.
11. If the voltage is higher than 3.2V, we connect the universal charger to the contacts of the battery controller.
12. We charge the battery for 1-2 hours, controlling the voltage with a tester. When it reaches 3.7–4.2V, we stop the charge.
13. We install the battery in the iPhone and assemble it in the reverse order.
14. We are trying to turn on the "apple".

Power button not working

The power button consists of two elements: a film switch and a plastic pusher, it is he who sticks out of the case and you press it with your finger. When enough dirt accumulates between the pusher and the button, the pusher cannot reach the button and the iPhone does not turn on. First, let's try to blur the accumulation of dirt with alcohol, medical or isopropyl. In no case do not take vodka, toilet water, glass cleaner for this operation. In addition to alcohol, these liquids contain a fair amount of water, which will remain inside the device and cause corrosion.

Cable connector does not work

The cause of this malfunction may be either contamination of the connector or damage to the contacts in it. To fix the problem, you need to do the following:

The battery is dead and needs to be replaced

The simplest breakdown is to disassemble the iPhone and replace the battery with a new one. You can buy a battery in one of the many online stores selling spare parts for mobile phones.

If you do not contact the service center, the chances of purchasing an original battery for replacement are zero. When buying a battery, be sure to check it for leaks, swelling and corrosion. If possible, check the voltage with a tester.

The device hangs on the "apple" after resetting to factory settings

This problem is most often found in devices bought from hand or in online stores that sell used equipment. Most of the iPhones brought from abroad for resale are contract devices of mobile operators. In order for such an iPhone to work with any operator, it needs to unlock the radio module. Sellers do this procedure themselves, because they position the device as Neverlock, that is, it works with any SIM-cards. But not everyone informs the buyer that such a device cannot be updated via iTunes or reset to factory settings - the result will be a “brick” with a white apple on the screen.

To return the iPhone to normal working condition, you need to do the following:

iPhone is in DFU mode

The device will be able to exit DFU mode on its own only after discharging the battery to zero. If you do not want to wait such a long time, you can solve this problem programmatically:

With iTunes

1. Connect your device to your computer and launch iTunes.
2. Wait for iTunes to recognize iPhone in recovery mode.
3. Simultaneously press the "Home" and "Power" buttons on the device and wait for the iPhone to restart.

Using the TinyUmbrella program

Amat victoria curam - victory loves preparation. This catchphrase is equally suitable for troubleshooting "apple" devices. Visit thematic resources on the network. Study the theoretical part, prepare your workplace, stock up on the necessary consumables and your iPhone will definitely come to life!

If luck didn’t smile at you or the breakdown turned out to be too serious, you can always contact the wizards of the service center.

Apple technology is considered one of the most reliable, however, even this does not cancel the problems with the gadget. Sometimes such breakdowns, for example - the iPhone does not turn on, the apple lights up and goes out, can be associated with the installation of dubious applications or with a number of other factors.

However, first things first.

When the iPhone does not turn on, the apple lights up, but nothing else happens, it is not necessary to immediately contact the service center. There can be many factors, as well as solutions, to this problem. Let's consider the most common of them.

Questionable Applications

You should remember and check which applications have been installed recently on the iPhone. Unfortunately, this error cannot be solved using iTunes, for this you will have to install an unofficial utility called iTools. It is advised to delete the latest downloaded apps one by one and then try restarting the iPhone until it works.

Jailbreak

As you know, this program opens up unlimited free access to many paid or even expensive applications. Nevertheless, if the Jailbreak is not installed correctly, it can also become a factor that the apple blinks, blinks, but the phone does not turn on. In this case, the only option is to flash the device, which means the complete loss of data on it.

Mechanical problems

Hardware problems include the following:

• Error in the power circuit. This is most often caused by a sudden power surge, so iPhone owners are advised not to leave the device on charge during a thunderstorm or during power outages caused by any other factors.
• Low air temperature in the room. On the official Apple website, there is even a scale of air temperature that is most favorable for the device. Manufacturers claim that if the device has been in an environment where the air temperature is below the specified norm for a long time, this can lead to malfunctions in the device.
• Battery failure. The factor of this breakdown can be the use of non-original charging or charging of poor quality. Owners of older devices are not recommended to allow a full discharge in order to extend the life of the battery.
• If the owner of the device decides to replace the battery, he is certainly advised to contact the service, because otherwise the chances of buying the original battery are virtually zero.
• Errors in the operation of the motherboard. This failure is easy to recognize in advance if the apple starts to burn longer and longer with each turn on of the device. With this problem, it is better to contact the repair as soon as possible, because failure is inevitable.

ios system error

If the malfunction is caused by an ios software bug, there are not so many solutions.

In some cases, simply "deep reboot" can help. This means that you should hold down the "Home" key and the lock key at the same time and wait until the mobile restarts. It is worth disconnecting your smartphone from a computer or other device, because they can interfere with the reboot process. If it worked, remove a few recent programs that could cause the iPhone not to turn on, the apple is on fire.

The mobile must be connected to the computer using the original cable, then run iTunes on the device, and then click on the "Restore Device" button next to the name of your device.

After that, it is better to install a new firmware version of the device.

Checking the loops

Rare, however, no less important, the reason may be that the cable flew out of the connector. Then you need to do the following: you need to open the case, check if all the details are in place (for this, just find the image of the correct circuit and check it).

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Main chip failure

Problems with the motherboard can be caused by many factors, most often associated with the careless use of a smartphone.

These include:

• Fall into the water. Most likely, due to moisture, the power circuit was closed, it burned out, and the iPhone 6 stopped turning on.
• Power controller failure. As mentioned above, the reason for this can be non-original charging or a voltage drop in the system.
• Fall onto a hard surface.
• Failure due to wear.
• Memory chip error.

Deep discharge battery

The battery can be put into extreme use mode due to a special controller that will not allow the charging process to start. In this case, first of all, it would not hurt to make sure that the battery is working.

The way to solve this breakdown is to remove the battery and then connect it to the tester. If the voltage is below 3.2V. - it is necessary to connect a universal charger to the battery, popularly called "Frog". It will take 1-2 hours to charge, after which the battery should be returned to its place and try to start the device again.

If even when the phone is charged, nothing helps, contact the service center.

Apple Service Center

If all of the above methods did not help, do not despair. The device must be taken to repair, where specialists know exactly what to do if the iPhone does not turn on. It is possible that another part of the smartphone has stopped working, and it will have to be replaced.

Conclusion

All of the above instructions should help in troubleshooting. It must be remembered that the cause of the breakdown is often the inaccurate use of the mobile. For example, frequent drops of the smartphone or its fall into the water. In some cases, the causes of malfunctions lie deeper than the average user can assume, and therefore it is recommended not to disassemble the smartphone on your own, but to use the services of a service center.

Do not forget that it is best to replace parts only in the official center, otherwise, it is quite possible that the problem cannot be solved by repairing one damaged board.

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