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If your phone doesn't have enough memory. Transferring programs to an external memory card

The Android operating system is installed on most mobile devices. It's no secret that smartphones and tablets can easily replace a computer or laptop in their capabilities thanks to powerful hardware and a large amount of memory. There are a huge number of applications for this OS. According to official statistics, almost 2 million programs have been downloaded on the Play Store. Many owners of portable devices, especially inexperienced ones, install a lot and store a large number of photos, videos and other files. Over time, the peculiarities of the mobile operating system lead to the appearance of an error indicating that there is insufficient free memory. As a result, it is almost impossible to use a smartphone or tablet, since the speed of operation slows down, and it is simply impossible to save any file or update installed programs.

There is nothing wrong with the “insufficient space in device memory” error - it can be easily resolved

What can you do when this error appears on Android, despite the fact that there is actually still free space left? Let's find out why this message appears and also look at ways to solve the problem.

Reason for the message

If you have one, most likely it has a decent amount of internal storage. The best choice is considered to be devices with at least 16 gigabytes of memory. However, not everyone can afford to purchase such a “capacious” device, so they have to be content with 8 or even 4 gigabytes. And if someone has an old gadget, the storage capacity can even be measured in megabytes. Obviously, the more space the better. But even if you have enough internal memory, this does not mean that you will never have such a problem. Most likely, you will encounter it a little later.

The Android operating system is designed so that apps and temporary files use internal memory first, even if you have an SD card installed. The latest version of the operating system generally has a problem with full support for flash drives. Apparently, Google wants to follow Apple's path by abandoning memory cards altogether.

For the first time, you may encounter the “insufficient space in device memory” error on the very first day of work, after trying to install a large number of programs from the Play Store. If you managed to avoid this, during operation the entire application cache (temporary files) will gradually occupy the device memory.

Even if you transfer applications to the card, some of the files necessary for work will still be stored on the internal drive. The more often you use programs, the faster you may run out of free space. The leaders in memory consumption are games, especially modern and demanding ones, as well as browsers and various instant messengers. For example, if you actively communicate through WhatsApp, popular in Russia, chats and received media files will gradually fill the free space. Some applications are not transferred to an external drive at all, since the developers did not provide this option.

So, what can you do if the system writes that there is not enough free space, although in fact there is?

How to free up memory

You can free up the memory of your Android device using various means, both built into the system and third-party utilities. Let's consider each of the options.

Clearing temporary files

The most accessible option to fight for free space on your device is to remove temporary files using the settings menu. To do this, go to Settings and open the Memory section. You'll see how much space is left, how memory is allocated, and how much space each type of content takes up. To clear the cache, click on the corresponding item in the menu. After a few seconds, the system will show how much space is available.

Some mobile device manufacturers install additional utilities that cannot be downloaded from the Play Store, equipped with a system cleaning function. Study the capabilities of the built-in software, and if necessary, use it for its intended purpose.

Using special cleaning utilities

There is a whole section in the Play Store dedicated to applications for deleting temporary files and monitoring system status. Log in to the Play Market, enter Cleaner in the search bar and download the required utility. The leaders in popularity are Clean Master and SD Maid. They give control over the system and allow you to free up a significant amount of device memory. Some functions will require . To clean, launch the application, select the appropriate menu item, mark the files that need to be deleted, and wait until the process completes.

Clearing cache via Recovery

Sometimes it turns out that cleaning Android using standard system tools, as well as third-party programs, does not bring results - the error still appears. In this case, you can try clearing the system cache. Put your Android smartphone or tablet into Recovery mode. To do this, you need to simultaneously hold down the power and volume up buttons. The key combination may differ for some brands and models. You can find information on how to put your device into Recovery mode on our website.

In the main recovery menu, select the Wipe Cache Partition section, and after the process is completed, reboot in normal mode. As a result of the procedure, personal data will not be affected, and memory will be increased, since all temporary files will be deleted.

Transfer apps and files to SD card

Another effective method can be to transfer applications to a memory card. This may reduce the speed of applications. It should be remembered that some manufacturers deprive the user of the function of transferring programs using standard system tools. In this case, you will need to obtain root rights and use third-party utilities.

Let's immediately look at the process of transferring to a flash drive using standard means. Go to Settings - Applications. In a few seconds, you'll see how much space each program takes up and can sort by that parameter. Find the application you are interested in in the list, click on it. If transfer is possible, you will see an active “Transfer to SD card” button. Transfer the largest programs, and then do not forget to clean the device using the appropriate programs. You will get more free space on your internal storage.

If some application cannot be transferred, get root rights and try to transfer data using the Link2SD utility. Remember that you will use such software at your own peril and risk, and if they do not work correctly, you will be responsible for the damaged device.

Remove unwanted or rarely used apps

Despite all your efforts, you still don't have enough memory? Review the installed programs on your Android device. Perhaps you have software that you use very rarely or not at all, and it takes up precious space. Open application settings, select the program that you do not currently need, and uninstall it. If you actively use social networks, we advise you to use mobile versions of the site through a browser, instead of installing clients. The same Facebook can take up to 400 megabytes.

Reset application settings

With prolonged and active use of some applications, their size can grow to indecently large. Such a sin has been noticed in many programs. We advise you to periodically delete data from the most “gluttonous” programs. This will free up precious megabytes and improve Android stability. To do this, go to Settings - Applications, select the desired program from the list, and then click on “Clear data”. All settings will be reset.

In some cases, only resetting all programs can help, especially when, due to full memory, the system is unstable, producing other errors at the same time. To do this, open Settings - Applications - All, press the menu button and select “Reset settings”.

Reset system settings to factory defaults

Well, the last resort, but the most effective remedy is to reset the device settings to factory settings. You will lose all your data, but your device will work like new. You can perform a reset either through the settings menu or through Recovery mode. In the first case, you need to go to Settings - Backup and reset - Reset settings. In the second - set the device to , select wipe data / factory reset. After that, go through the procedure of setting up your Android smartphone or tablet from the very beginning.

Conclusion

Obviously, the low memory problem is popular among Android device owners. This problem can be solved in several simple ways, but in most cases it will not be possible to completely get rid of it. We can only hope that Google, in its future operating system updates, will make sure that the internal storage is not clogged with all sorts of junk.

Do you often encounter this problem? Share your experience of dealing with it in the comments.

Every user at least once encounters the problem of downloading files to mobile devices. You are trying to download an application on Android, for example, from the official Google store, but the system notifies you that this is impossible because there is not enough memory on your smartphone or tablet. But you know for sure that there is free space. What to do in this case? Correct the situation using one of the methods below.
We will start with simple options (they are the most reliable and effective), and at the end we will look at complex methods (their use may be unsafe for the device).

I would like to start this instructional article with important notes.:

  • First note. If you are sure that the internal memory is not exhausted, do not forget that it is never fully used. There must always be space on the device, otherwise the software will not work. That's why you receive such a notification when downloading files.
  • Second note. If a file is downloaded to the SD card, it does not mean that the memory inside the mobile device may be full. It should have enough free space for loading, since it is also in use.
  • Third note. Do not clear the internal memory of your smartphone or tablet using special utilities. If you are promised to free up space, get rid of unnecessary applications, etc., and even in automatic mode, do not be fooled. All you will achieve is to slow down your smartphone and drain the battery.

How to quickly clear Android memory (the easiest way)

For untrained users who first saw such a notification when downloading an apk file, we recommend using the simplest and most effective method - clearing the cache. Just like in the browser, these files take up a lot of disk space (in our case, in the internal memory).

The cache is easy to clean, even if you picked up your smartphone or tablet for the first time the day before yesterday. From the Settings of your mobile device, go to “Storage and USB drives” or the “Memory” section. Just below you will see “Cache Data”.


Confirm deleting the cache.


As you can see, the cache takes up a lot of space. Click on the item and delete all this data. Now download the file again. Did it help?

In the same way as we cleared the general cache, you can delete application files individually. A lot of space is occupied by the cache of web browsers, applications for storing and editing photos, and others. If you see a notification about low memory after you updated an already installed application, delete its data and try again.

How to clear application cache separately? From Settings, go to Applications, select the one you need and click on the “Storage” item. A corresponding button will appear, which you need to click. It is also recommended to “Clear data” of the “problematic” application.


When you open Applications, you will see the size next to each of them. The indicated size is always less than the amount of memory occupied, which is why it seems that there is a lot of free space.

Removing unnecessary applications, transferring to SD card

Getting rid of unnecessary applications from time to time is a useful activity. If we use devices for a long time - smartphone, tablet, computer and others - in the internal memory, a lot of garbage accumulates on the disks. From the device Settings, go to Applications and make a revision, deleting what has not been used for a long time or does not start.

If you are using flash memory, transfer some applications there. You can transfer only those files that were downloaded from an external source (and not all of them), and not those that were preinstalled. Click on an individual application and press the corresponding button to move. This way you can free up enough memory space inside your tablet or smartphone.

Additional ways to fix the "Insufficient memory on device" error

The methods that we list below are effective, but may be accompanied by consequences. This won't necessarily happen, but we can't help but warn you. By using them you take responsibility.

Removing updates and data from Google Play Services and Play Store


When everything is finished, try downloading the application. You may need to update Google Play Services first.

Clearing Dalvik Cache

This method is not suitable for all mobile devices on the Android platform. Follow these three steps:
  1. Open the Recovery mode menu (search the Internet for information on how to enter this mode, as the options vary on each device).
    To select a specific action in recovery mode, you need to press the volume button, and to confirm it, click on the power button (briefly).
  2. We need Wipe cache partition (cleaning the cache). Don't even look in the direction of Wipe Data Factory Reset. Clicking this item will erase all user information and reset the mobile device to its original settings.
  3. After selecting Wipe cache partition, click Advanced and Wipe Dalvik Cache alternately.
Once the cache is cleared, boot up your smartphone or tablet as usual.

Clearing the data folder (Root required)

To use this option you need root rights.
  1. Open the application folder and go to /data/app-lib/its_name/. The "lib" folder should be deleted. Check if it helps.
  2. If a notification about insufficient memory still appears on your smartphone/tablet, delete the folder with the application completely ( /data/app-lib/its_name/).
If you have access rights, open the file manager, go to data/log and empty the folder.

Untested ways to fix the error

And finally, we left options that we have not tested. We found them on Stack Overflow. This is a popular question and answer system from British programmers.

Try the following:

  • Using Root Explorer, a file manager, transfer some applications from data/app to the /system/app/ folder.
  • If your smartphone is from Samsung, enter the command *#9900# to clear log files.
This is how you can fix a common problem when there is not enough space in the internal memory of smartphones or tablets on the Android platform to download new applications or update previously installed ones. If you know another effective way, please share with us.

Often, users, despite the power of their smartphones, are faced with the fact that when downloading the desired application they receive an error like: “Your phone does not have enough memory space.” Naturally, such a message will not please anyone, especially those who still have plenty of memory, but the phone stubbornly refuses to accept it. A similar problem, as a rule, appears while using the device; some are “lucky” to get an error in the first days of working with it. Well, let's figure out why there is not enough space on the phone and what to do in this case.

Not enough phone memory space: reasons

Often, when a message about low memory appears on the smartphone screen, users begin to blame the system for everything, without even checking whether there really is free space.

This leads to the first reason for lack of memory -you've used it all up.

Fortunately, checking how many megabytes or gigabytes are left free is very simple:

  • go to the “Settings” of your device (look for the gear in the application menu or notification shade);
  • find the item “Memory”;
  • Having opened it, we see how much memory we have in total, how much is free, what tasks it is used for);

Often, users receive a message that they say there is not enough memory on the phone, but at the same time there is enough for at least a couple of applications. As a rule, this happens when you want to install something from the Play Market, an application store for. It is famous for its unstable operation and abundance of errors, so such problems will sooner or later reach every admirer of the “green robot”. However, this system has not yet been studied by a single user, and almost every error has been identified.

So, reason number 2 -errors in services Google .

These are the two most common reasons why the out of memory error appears. Now let's move directly to solving the problem.

Let's make room. Instructions

In most cases, the problem is solved by simply deleting unnecessary applications, old songs and photos. Not every user has a smartphone with such storage capacity that it is possible to forget what is installed there. Therefore, if you are actively installing new games, regularly remove those that are no longer needed.

It's very easy to do this:

  • go to “Settings”;
  • find the “Applications” item;
  • choose the one that is no longer needed;
  • Click the “Delete” button.

As you can see, everything is very simple, so you can free up precious megabytes in a matter of minutes.

Transferring applications to a memory card

Another easy way to free up space on your phone's internal storage is to transfer installed applications and games to a memory card (microSD).

Please note that by default you will not be able to move every application. In addition, it is not possible to transfer pre-installed programs using standard means. To get more features you will have to get ROOT rights (superuser rights). Some devices do not have such a function at all.

Transferring applications is very simple:

  • open the settings menu;
  • go to installed applications;
  • select what you need;
  • look for the “Go to SD card” or “Move” button;
  • A warning window will appear in which we need to confirm the transfer by clicking “OK.

If you suddenly need to transfer the application back to internal memory, then we do the same.

Removing files and garbage

For the vast majority of users, space on the phone is occupied by files that have not been needed for a long time or various garbage that remains after deleting applications. To get rid of all this, you will have to turn to third-party applications, since standard cleaning products are not enough.

You can install Clean Master from the application store. Once installed, launch it and follow a few simple steps:

  • on the main screen we see a diagram that shows the percentage of free space, as well as icons of available features;
  • First, go to the “Trash” item (trash icon);
  • the utility will begin searching for temporary, unnecessary, and files that have been in the phone’s memory for a long time;
  • The search process will take some time, please wait;
  • as a result, the application will present us with a list of files that can be deleted without harm to the system;
  • if you don’t really want to figure it out, then just click “Clear”;
  • if you don’t mind deleting something else, then scroll through the list, checking the boxes next to unnecessary files.

So, the garbage has been cleared. If you still don't have enough phone memory or decide it's time to do some spring cleaning to free up more space, you can delete old photos. To do this, we will use a file manager.

Most modern smartphones have a built-in manager - look for it on one of the desktops. If you are the owner of an older smartphone model, you will have to download a third-party application. We recommend third-party utilities even if you have a file manager - they are much more functional. There are a lot of similar programs, but our advice is ES Explorer.

ES Explorer can be downloaded from Play Market, where to date it has collected millions of downloads and thousands of positive reviews. So:

  • launch the utility;
  • on the main screen there are icons for phone memory and micro-SD, as well as icons for other functions;
  • select the location where music, photos, videos, etc. are stored (internal storage or memory card);
  • find the desired folder;
  • let's start deleting;
  • you can delete the entire folder or individual files;
  • mark unnecessary items by holding your finger on the icon;
  • To delete, use the trash can icon at the top of the screen.

Thus, you can free up up to several gigabytes of memory simply by getting rid of unnecessary files.

Clearing the cache

It’s one thing when you really don’t have enough memory, it’s completely different when there is memory, but you can’t install anything. As already noted, users often encounter the error “Not enough space in phone memory” when trying to install an application from Google Play. Naturally, anyone will ask the question: “why can’t you install the program if there is plenty of memory?” There are many reasons for this error to appear, but the problem can be solved very simply - by clearing the Google Play application cache. We only need a few minutes of your time:

  • go to the “Settings” of the device;
  • further – the item “Applications”;
  • find the application here Google Play Market or ServicesGoogle Play(the name depends on the version of the operating system);
  • Going to the application, click on the “Clear (erase) data” button, then “Clear cache”.

In most cases, this method helps to get rid of the obsessive low memory error. However, you should understand that it is only suitable for those users who have enough memory for the installation, but still have an error. If you really don't have enough memory, then only manual cleaning will help, as we discussed above.

So, the methods presented above did not help you? Don't rush to get upset! In the vastness of various forums, we found a couple of tips that helped a number of users. Maybe they will help you too.

Clear the application cache

Programs and games create a so-called cache during operation. It is a temporary storage that contains application files that are most often needed for work. In other words, with the help of a cache we can access any part of the application faster. However, over time, so many unnecessary files are stored here that there is simply no room left for other applications. So, cleaning is very simple:

  • go to “Settings”, then – “Applications”;
  • We go through all installed applications in order;
  • in the windows that open, look for the “Clear cache” item;
  • Cleaning usually takes a few seconds.

Pay special attention to applications that you use very often. Don't forget about browsers that love to upload various files to the cache.

This advice is for those who seem to have memory, but can’t install anything. This is often due to the latest updates that the Google Play Store application receives. That's why:

  • go to “Settings” – “Applications”;
  • we find Google Play Market or ServicesGoogle Play ;
  • Click the “Uninstall updates” button.
Let's reset the settings

Let's move on to a radical method, which is recommended to be used only if the above methods do not help. In rare cases, messages about low memory on the phone are caused by various errors in the system. Resetting the settings will help solve them.

Attention! A factory reset deletes all user data and returns the phone to the state in which it arrived from the factory. The function allows you to leave the memory card untouched, so transfer important data to it in advance.

Now to reset:

  • go to “Settings”, where we look for “Restore or reset” (the name may vary slightly);
  • We see the item “Reset phone settings”;
  • click and confirm the action;
  • We wait until the phone reboots.
Bottom line

The error about lack of memory on the phone is a fairly common problem, but it can be solved. In order not to experience constant problems with memory, we recommend using microSD, and of the highest class, which provides better operating speed. For users who are thinking about buying a new smartphone, we advise you to choose a model with at least 16 GB of internal storage, as application requests increase with each update. Even if today 32 GB seems like a lot to you, there is no reason to refuse such a volume.


This is the question we received from one of the users of our site, Alexey. He writes that when downloading an application from the Google Play Store, an error is displayed: “The application could not be downloaded. There is not enough space in the device memory." At the same time, there is plenty of memory space - at least several gigabytes, while the size of the downloaded application is only a few megabytes. What to do, what to do?

This is what the error looks like when downloading the application:

Let’s say right away that there is no single solution to this problem, so let’s consider various options that can help cope with the problem.

Clearing the cache in the Google Play app

If you believe numerous reviews on the RuNet, the first thing the user needs to do is clear the cache for the Google Play application. It is primarily recommended to take this action in cases where there is a lot of space on the device, but the application is not installed.

Go to the settings of your phone or tablet.

Select the “Applications” section.

Find the Google Play Store or Google Play Services application (the name may vary depending on the firmware) and tap on it.

Here, click on the “Erase data” button, then “Clear cache”.

After that, try to install the application from the Market. This method should help you.

Make sure there is actually enough memory

In some cases, the available memory may not be correct. For example, you think there are a few more gigabytes of memory available, but in reality there are only a few megabytes available. To make sure you have free memory, go to settings and select the “Memory” section.

As you can see, in our case there is very little free memory and if you install applications several hundred megabytes in size, there really won’t be enough space.

Clear the contents of your device

If there is really not enough memory, you need to get rid of junk and unnecessary applications, as well as files.

To delete temporary files, cache data, etc., it is better to use a special application, for example, Clean Master. Download it, run it, then click on the “Trash” button.

When the system finds all unnecessary and temporary files, simply click on the “Clean” button.

This way you can free up quite a lot of space, but if it is still not enough, we recommend deleting unused applications that are usually always present.

In some cases, the memory is occupied by various files, for example, music, video files, photos, etc. They need to be deleted manually, preferably using a file manager. We use ES Explorer. Find the file or folder that you want to delete, tap on it, highlight it and click on the trash can icon.

Often there can be a lot of such files and deleting them frees up a huge amount of memory.

Transfer applications to a memory card

If you have a memory card and have the ability to transfer applications to it from the main memory, use this option so as not to delete applications.

To do this, go to settings, then to the “Applications” section. Here, select the desired application and click on the “Move to SD card” button (in our case, the button says “Go to SD card”).

Please note that system applications are not migrated. It is possible that your device does not have the ability to transfer applications to a memory card at all.

What else can help?

Tips from the web that may or may not help. If it is worth using them, it is only in the most extreme cases, when nothing helps at all. You can also try:

  • Uninstall updates for the Google Play application.
  • Delete cache and data not only for the Google Play application, but also for the Google Service Framework.
  • Clear Dalvik cache using .
  • Do . In this case, all data will be cleared and files will be deleted.

There are two symptoms when the internal memory on the phone is sorely lacking:

  1. Applications and Android are slow,
  2. The phone displays a message that you need to take action and free up the occupied space.

The internal memory of the phone has a fixed volume, and it (seemingly) cannot be increased. However, in the guide we will tell you how to clear your phone’s internal memory of unnecessary files and applications.

By increasing the free space in Android memory, you will save time and stop noticing lag on your phone and tablet. The entire “cleaning” will take about 20 minutes.

Error: Insufficient memory on mobile device

Android usually displays this message if a process or application does not have enough free space in the phone's internal memory.

Lack of memory can make itself felt by constant freezes. If this is not noticeable when you buy a phone, then over time, after installing dozens of mobile applications and becoming overgrown with “garbage,” you begin to notice it.

The question involuntarily arises: do the phone’s characteristics “lie”? If not, then why does the same smartphone/tablet work stably for others?

Checking the amount of free memory on Android

When a notification appears about insufficient internal memory, the question arises: how much memory is available, what part of it is occupied?

You can check your free space through your mobile phone settings. To do this, go to Settings – Options – Memory (Settings – Device Maintenance – Storage – Storage settings – Device memory). We carefully study the data, paying attention to the following figures:

  • Total space – the amount of internal memory of Android
  • System memory - the minimum amount of space reserved for system operation
  • Available space – how much space is left in the internal memory.

Accordingly, if the built-in memory is not enough, you need to increase the memory on the phone to the size of System memory so that the system does not display the corresponding error.

In the following chapters, I will tell you how to clear the internal memory on Android.

Clearing your phone's internal memory

You can remove unnecessary things through the built-in tools of the operating system and through third-party applications. They analyze occupied space and help identify files that can be safely deleted.

Removing applications from Android system memory

There are probably applications installed on your phone that are hanging around like dead weight and are not being used for their intended purpose. Their size can reach hundreds of megabytes (including cache).

You can remove useless programs through: Options - Settings - Application Manager (Settings – Apps).

In Android 8, it is convenient to use the free utility FIles Go to calculate unnecessary applications. For other OS versions it is available for download via Google Play.

How to remove unwanted apps in FIles Go:

  1. Go to the Unused apps section,
  2. We sort applications by modification date or size,
  3. To remove, mark unnecessary programs with checkboxes and click Uninstall.

Video instructions for deleting applications:

Transferring files to a memory card

The internal memory of the phone, as already mentioned, has a fixed volume, so you need to constantly check whether there is enough free space for applications and the OS to work correctly.

In general, Android memory is divided into internal and external. External memory is easy to “expand”, fortunately, SD cards are inexpensive today (for $25 you can buy a 256 GB memory card).

Actually, you can transfer files through any file manager - via phone or PC.

Moving unnecessary applications from internal to external memory card

As an alternative to CCleaner, it is convenient to use the aforementioned Files Go application.

How to increase memory on Android manually

To manually clear your phone's memory, any file manager will do. We recommend ES Explorer or Total Commander.

Be careful and only delete unnecessary user files in Android internal memory that you created/copied yourself.

So, open the file manager, go to the root of the internal memory, start searching and deleting what is unnecessary.

Which files should you delete (transfer to a memory card) first:

  1. Photos, videos, voice recorders and other documents saved not on SD, but in internal memory;
  2. Documents received by mail or via social networks (most often they are saved in the Download folder);
  3. E-books and other files saved by third-party applications to the device’s memory;
  4. Contents of folders DCIM, bluetooth, sounds.

We use Storage Analyzers (for clarity)

For clarity, we recommend using the Files Go application or any other storage analyzer for Android, which will show which files take up the most disk space and where they are located in the form of a diagram. Among these applications we note:

Transfer photos and videos to Google Photos service

It is photos and videos that “eat up” the most space on your phone, so you can quickly free up space on your memory card or built-in storage. If your phone doesn't support a memory card, move files you don't access often to the cloud. The best app for this is Photos, or Google Photos. It automatically uploads photos to the service, where they are available in their original quality through a browser or application.

In addition to Google Photos, you can pay attention to alternatives such as Dropbox, Flickr or Microsoft OneDrive.

Even when the photos are only available on the server, you can easily access them if you have a working internet connection. And most importantly, this is a really convenient and fast way to free up a couple of gigabytes of internal memory!

Memory clearing: questions and answers

1. The phone did not have enough internal memory, I sent half of the photos to the SD card, after that I open it, and they are all kind of cloudy. I tried to transfer it back to the internal memory of Android, but the photos are the same. How can I get my old photos back? so that it is as before, cleaned up without any distortions.

2. I didn’t have enough internal memory on my phone, so I wanted to clear it. I transferred the data (photos, music) to the memory card. Now the files cannot be read, although the phone sees the card. How can I get at least a photo back?

3. Samsung A5 phone. I didn’t know how to increase the internal memory, so I used my laptop to move folders with music and files from the internal memory to an SD card. After that, when opening the folders, they all turned out to be empty. Neither the phone nor the computer can see the files and music. The internal memory of the phone did not seem to decrease after this. How to find these files?

Answer. You probably copied sketches, not originals, to the memory card. The original photos may have remained in the phone's internal memory. If this does not happen, it will help you.

If there is not enough space in the device memory, you should copy the files to your computer (make a backup copy) and only then move them to the memory card. It will be useful for you to read the instructions on how to clear internal memory on Android (see text above).

I have a Sony Xperia phone, when I go to the Play Market, I want to download some program, the system says that there is not enough memory on Android, although the flash drive is 16 GB! What to do?

Answer. Most likely, the “insufficient memory” error on Android is due to the fact that there is not enough internal memory - this is where the installation files are downloaded from Google Play.

  1. Transfer the largest files from the internal memory of Android to your SD card.
  2. Remove unnecessary applications using a file manager or Files Go.
  3. Use the CCleaner utility to clean up unnecessary files in your phone's memory.

I cleaned my phone's memory and deleted many folders. And now I can’t view the gallery through Android, it says: “The storage is not available.” How can I get it back?

Answer. During cleaning, you probably deleted the folder with photos on the memory card (SDCARD/DCIM/CAMERA). You can recover files from there using CardRecovery or PhotoRec programs.

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