Told how to use new feature iOS 11.
Why did Apple add a feature to turn off Touch ID
Apple once again decided to take care of the safety of its users. Quick function Disable Touch ID gives iPhone owners the ability to protect your smartphones as much as possible in case of falling into various emergencies. By blocking Touch ID, the user will exclude the possibility of an intruder gaining access to iPhone way placing the owners' fingers on the scanner. Of course (and fortunately) similar situations rarely occur, but Apple decided to provide for the actions of its customers in them.
Another reason for appearing in a function quick shutdown Touch ID on the iPhone stems from Apple's desire to protect its users and from law enforcement. Behind Last year there have been several cases in which police officers literally forced suspects to give access to their iPhones by scanning their fingerprints.
The loudest of these cases occurred in February. A resident of Norway, suspected of committing a crime, was ordered to unlock the iPhone through Touch ID. By court order, blocking smartphones with fingerprints was recognized as unprotected by the country's constitution. This implies that, at the request of the police, any iPhone user must unlock their Touch ID-protected smartphone.
Note: The function only works on iPhone under iOS control 11 or newer software versions.
In order to disable Touch ID on iPhone, you need to quickly press the Power button five times in a row. Successful completion of the operation will display a screen prompting you to turn off your iPhone or make an emergency call. At the same time, the function blocks Touch job ID, indicating that a passcode is required to activate the fingerprint scanner. In this case, it will be possible to remove the lock from the iPhone only using a password. A similar limitation and iOS 11, and previous versions of the operating system are set after each reboot of the iPhone.
None special settings You don't need to do this to enable the feature. Moreover, these very settings are not presented in iOS. On the menu " Settings» → « Emergency call- SOS» users can only activate the auto call option emergency services by five times pressing the "Power" button and set up contacts in case of emergency. Recent Contacts will receive notification messages in case you have called the emergency services.
If you encounter a problem that prevents Touch ID from working on your iPhone, this can lead to serious consequences, up to the point that the smartphone stops turning on. After all, the Touch ID function is responsible for the ability to unlock the device by scanning a fingerprint. It is designed to protect the iPhone from unauthorized access, but as a result of a breakdown, the smartphone may stop responding to your finger touches or recognize the fingerprint.
To fix the problem, you can enter the password yourself and reconfigure the Touch ID scanner on iPhone. If this does not help, your smartphone will most likely need professional repair.
What problems can occur in the iPhone scanner
For the first time, the Touch ID fingerprint scanner was built into the iPhone 5S. Since then, the technology to unlock your device with your fingerprint has been greatly improved. However, the incorrect operation of the Touch ID fingerprint scanner can still be manifested by several “symptoms” at once:
- Fingerprint scanner doesn't recognize your finger
- the fingerprint sensor settings are off
- Touch ID not working at all
- Can't use apps that support Touch ID
Causes incorrect work recognition sensor iPhone fingerprint can be varied - from touching the sensor with wet hands to breakage of the button cable, other mechanical damage and system failures in the iPhone.
What are the main causes of such problems
If you bought a new original iPhone, but the Touch ID button does not work, there may be several reasons for this. Most often, smartphone owners face the following problems:
- fingerprint recognition failure due to pressing the button with wet fingers
- the appearance of cuts, abrasions and other marks that affect the fingerprint
- settings failure touch systems ID
- iPhone cable button failure
- other mechanical damage smartphone, due to which it is impossible to enter the password
- iPhone system crash
All this can lead to the fact that the fingerprint recognition button does not work, the phone cannot be unlocked, it has stopped turning on, etc.
In addition, if Touch ID does not work on a newly purchased iPhone 5S or a smartphone of a different model, this may signal that you have been sold a refurbished gadget at a reduced price. You can certainly use such a device, but without professional repair fingerprint sensor, Touch ID cannot be restored.
What problems can you deal with on your own?
If you are faced with the fact that the recognition system Fingerprint Touch ID stopped turning on, it is impossible to unlock the device, etc., you can try to find a solution to the problem yourself. Try restarting your smartphone by pressing the power button and the home button. If that doesn't help, recalibrate Touch ID:
- go to the menu "Settings - Touch - password"
- enter a password that will allow you to unlock your Apple device
- reset your phone's fingerprints
- rescan the fingerprint to replace them
- save the settings and check if the sensor is working now
If entering the password and calibrating did not help, try flashing your smartphone through iTunes to return the device that did not work to factory settings. This can be a solution to the problem and will help to avoid re-entering the password, replacing the Touch ID buttons and cable, as well as other major repairs.
What to do if the measures taken did not help
If you repeatedly entered the password, rebooted the device with the “Home” button, calibrated the Touch ID sensor, but your smartphone still does not function properly, Touch ID does not work on the iPhone, the device stops turning on at all, you cannot do without professional repair. You can contact any service center or entrust the device to a private YouDo professional, which has a number of advantages:
- no queues and no waiting for button replacement
- Availability original spare parts for replacement
- reduced cost of services due to the absence of intermediaries
- convenient ways to order and pay for services
Yudu performers work around the clock. They will quickly and inexpensively produce the necessary
Touch ID - this is the official name of the fingerprint reader that is equipped with iPhone smartphones 5s, iPhone 6 and iPhone 6 Plus, and iPad tablets mini 3, iPad mini 4, iPad Air 2 and iPad Pro. Apple claims that iPhone models 6s and iPhone 6s Plus installed Touch ID more new version, and on the forums, users claim that Touch ID often does not work, both “old” and new.
Touch ID is a useful solution, of course, not only from a marketing point of view, but also from a purely practical one.
Users can use it to unlock their iPhones and iPads, log into accounts in various online services, and even pay for purchases using Apple Pay.
But only if Touch ID is working properly. But, unfortunately, like any other electronics, this one is also sometimes capricious. Therefore, let's find out.
To begin with, we note that if problems with Touch ID started on your Apple device after recent update its operating system to iOS 9 and / or even newer versions of it, then, most likely, you may need to downgrade (i.e. roll back the system to previous version), or, if the problems are not so critical, then it is better to wait for the next update.
With other fingerprint scanner problems in iPhones from 5s and newer, as well as in iPads mini 3, mini 4, Pro and Air 2, you can try to figure it out, so to speak, on your own and even at home. Fortunately, there are not very many such problems, and ways to eliminate them are already known. So if:
Touch ID Not Working - Crash
If Touch ID fails, then a simple reconfiguration is recommended to deal with this trouble. In other words, you need to re-teach your iPhone (or iPad) to recognize your fingerprint. Since the advent of scanners, Apple has regularly updated their software so that smartphones and tablets of users remember the “fingers” of their owners longer and better.
Radical optimization seems to have been carried out back in iOS 8, but, as practice shows, if you do not refresh the print, then over time (from a month or longer) touch failure ID anyway, but it happens. The reasons can be very different, but, as a rule, they are purely cosmetic in nature: slight “wear and tear” of the print itself, dry skin of the finger, etc.
Therefore, if Touch ID suddenly fails, then first update the fingerprint in the memory of your smartphone or tablet. But first, you should gently wipe the surface of the scanner and wash your hands. Next we go to Settings ", then - in" Touch ID and password ". We delete old prints with a swipe across the screen from right to left. After that, tap " Add fingerprint » and re-conduct standard procedure enter your fingerprint as instructed.
Touch ID does not work in App Store
This is also a notable problem. Most often, the reason that the scanner stops working with the App Store is also a cosmetic factor, but often the problem is due to software failures. Some users complain that with iOS 8.3 in the App Store Touch ID is simply not displayed.
In such and similar cases, do the following:
- click " Settings » -> « Touch ID and password «;
- in section " Using Touch ID » turn off « App Store, iTunes Store «;
- reboot iPhone (or iPad);
- back again to "Settings" -> "Touch ID and password" and include " App Store, iTunes Store «.
After that, the Touch ID bug in the App Store should fix itself. We also remind you that if you have not bought anything in the App Store within 24 hours, then the system will require a password at the entrance.
Touch ID not working at all
Of course, the possibility that the fingerprint scanner is out of order also exists. Although users rarely complain about such breakdowns. If, after updating the fingerprint, Touch ID did not work properly, then you can try a “hard reset” by creating a backup first. If the problem has programmatic character, then hard reboot should eliminate it. Otherwise, you will have to visit a service center, since it is unlikely that you can do without qualified diagnostics.
Touch ID does not work in winter or cold
Statistics show that under low temperatures The fingerprint scanner in iPhone and iPad is buggy more often. The problem, again, in most cases has a simple explanation. The fact is that in cold weather, the papillary pattern of the fingers changes. It's hard to see these changes with the naked eye, but Touch ID notices them and starts to fail. As you probably already guessed, the trouble is also treated by updating the fingerprint. But you can do it even easier and enter a special “winter” imprint into the device’s memory, i.e. scan the finger pattern immediately from the cold. True, they say that both methods only partially solve the problem, but it’s still worth trying.
Touch ID doesn't work when it's dirty or wet
Well, there is not much to explain here. It is clear that moisture or dirt (whether on the skin of the finger or on the surface of the scanner) is very effective in preventing any fingerprint from being scanned. Therefore, if there are excess substances of a wet and/or dirty look on it, it is better to wipe the scanner with a dry, clean cloth. And the finger must be washed (you can even with your hands). However, you should not overdo it with water, because if you keep your hands in water for a long time, then the fingertips will wrinkle and the papillary pattern will change for a while. Apple claims that new iPhones 6s and iPhone 6s Plus Touch ID works better with wet skin, but the manufacturer still does not recommend using the scanner with wet hands.
Many smartphone users have probably heard of the revolutionary technology called Touch ID. What is special about it and does it work without failures?
touch ID
Touch ID is a biometric technology patented Apple Corporation way back in 2008. It allows you to recognize your fingerprint as a passcode.
This technology is used in all iPhones, starting with the 5S model, as well as in the iPad Air 2, iPad Mini 3, iPad Mini 4, iPad Pro and iPad Pro 9.7.
Brief description and principle of operation
The fingerprint scanner is actually a sensor built into the stainless steel ring that surrounds the home button. Users can store up to five fingerprints on a supported touch device ID. After that, verified users can unlock the gadget or allow the purchase of goods in iTunes, Apple Store or the iBooks store. Other applications cannot access encrypted data that is stored on the processor.
The iPhone 5s was the first smartphone to debut a fingerprint scanner as a feature. Since then, other models have included this option, allowing you to change your passcode to unlock your device.
When you touch home buttons, touch sensor ID reads the fingerprint and unlocks. No more swiping and typing required four-digit passwords. The fingerprint scanner makes iPhone more secure and easy to use at the same time.
Setting up Touch ID on iPhone
Before you can set up Touch ID, you must create a passcode for your device. Then do the following:
If the fingerprint is still not scanned, repeat the procedure for the other finger.
Problems and solutions
Apple offers the following fixes for problems accessing Touch ID:
- Add another finger.
- Use Touch ID more often: this way the program will improve fingerprint recognition.
- Apply passcode: To unlock, you can simply swipe your finger across the screen, as in previous iPhone models.
You can also delete the fingerprint and rescan your finger.
Deleting scanned prints and adding new ones
If you are having problems with Touch ID on iOS device, you can erase all fingerprints and start again.
Here's how it's done:
Is Touch ID enabled
Go to "Settings" - "General" - "ID and password" - "ID touch screen' and make sure the function is enabled. iPhone unlock(it will be highlighted in green). If you want to use your fingerprint to make purchases in iTunes and the App Store, you can also turn on iTunes and the App Store.
Check if Touch ID is enabled in your phone's basic settings
Video: How to improve Touch ID
Generally, touch technology The ID patented by Apple Corporation is very useful and suggests maximum security and data safety, especially in case of loss of the device. Touch ID itself was once condemned by critics who doubted the future popularity of the technology, its level of protection and the unlock procedure itself. In fact, this function turned out to be very practical, providing almost maximum protection smartphone compared to inconvenient passwords.
