How to set up smartphones and PCs. Informational portal
  • home
  • Errors
  • What does the content in the body mean? 2. Mobile subscriptions (content) Tele2: what is it and how to deal with it

What does the content in the body mean? 2. Mobile subscriptions (content) Tele2: what is it and how to deal with it

If you, having received an invoice detail, have come across charges for ordering some services, then this article is for you. Ordering Tele2 content - what it is, how the service is connected and how to disable it - today we will talk about everything a person needs to know about mobile subscriptions.

Briefly on the topic

Ordering content on Tele2 is consent to the provision of some paid functions or materials.

What it is

So, what is ordering content in Tele2? We are talking about a variety of services and services that are provided to the subscriber on a paid basis:

  • Colored pictures, logos, melodies, games and applications that the subscriber downloads through the SIM menu
  • Entertainment services such as weather information, horoscope, news, etc.
  • Payment for "Votes" in the social network "VKontakte" and "Okov" in "Odnoklassniki"
  • Subscribing to the use of multimedia content from third-party sites

How to connect

Let's list the ways in which a subscriber can subscribe to the service:

  1. SIM card menu
  2. Sending messages to a short number
  3. Call to short number
  4. Visiting third-party sites with multimedia content
  5. Site wap.tele2.ru, focused exclusively on paid services
  6. Reply to received push message

How to disable

How to disable ordering content on Tele2? In order to make or subscriptions with a monthly fee, you can use the following methods:

    1. Call the Tele2 contact center at 611 , write to specialists via Viber or Telegram, fill out the feedback form on the official website or visit the nearest service point. Employees of the company will tell you when the request to connect to the service occurred, and how much money was debited, and most importantly, they will help you turn off all unnecessary
    2. "Personal Area". How to disable ordering content on Tele2 through the "Personal Account" on wap.tele2.ru. The method is simple and accessible to every subscriber. Log in through a special form on the wap.tele2.ru website, open the "Subscription Management" tab and disable all unnecessary services.

    1. By typing a short command * 189 # and a call button, you will receive a message with a list of subscriptions active on your number. Information on the deactivation of each subscription (corresponding short number) is attached.

  1. Download on the AppStore and Play Market, and then install the application "My Tele2". Here, in addition to many other functions, management of paid services and subscriptions is also available. Menu-Rates and Services-Subscription Management


Watch the video instruction:

Content on Tele2 means informational subscriptions, for which a fee is usually charged. For example, "Horoscope", "Jokes", "Weather" or "News". From the article you will learn how to disable or enable them, as well as check the list of those already activated. In addition, after reading you will be able to prohibit any subscriptions on your number.

How to manage content and check already connected mailings

Dial * 189 #. You will find out the list of mailings connected to you. Did you find something extra? There are 3 ways to deactivate:

  1. Go to tele2.ru and in the "Tariff and Services" section, find "Subscription Management";
  2. Follow the link m.tele2.ru. This is the operator's entertainment portal. Log in and click on the silhouette of a person in the right corner of the screen. Notice the gray text "All my subscriptions" and click on it. You can immediately turn off all unnecessary. If the section is empty, it means that there are no connected mailings;
  3. Use the USSD code from the same m.tele2.ru portal. It's in the section with your subscriptions.

After successful disconnection, an SMS will be sent to the phone.

You can connect any of the subscriptions either in the Tele2-menu, which can be called up with the command * 111 #, or on the entertainment portal. You cannot do this in your personal account.

Interesting. Tele2 subscribers receive SMS from the number 455. According to the support employee, this number has nothing to do with the company.

How to prevent connection of paid mailings

Prohibition of content is a conditional expression, since in fact we are talking about connecting a "Content account". This is a free service, thanks to which your balance is divided into 2 parts. One of them is designed specifically for different mailings, and you don't have to put money on it at all.

Attention. To replenish the second account there is a USSD request * 160 * AMOUNT #. Money will not be debited automatically.

How to connect "Content account"

Disable content in this way via USSD will not work. Take your passport and head to the nearest Tele2 salon. There you will be asked to write a statement. After that, you need to wait about 10 days, and the account is activated.

Attention. To close a content account, you do not need to go to the operator's office again. To do this, call 611.

Is it possible to return the debited money

Did it empty your balance before you turned off content distribution? Tele2 will return the funds back. But only if the activation took place without your knowledge. Call 611 and clarify that you yourself have not connected the subscription. Usually the operator makes a refund of this money within 2 weeks.

Read more

Tele2 content is included in the number of special applications on the sim card of the new version of the menu from the Tele2 operator. What does the presence of such an application on the phone give? The opportunity to receive messages with fresh and relevant information on your device free of charge. What kind of message could it be? Political news; business information, sports news and news from the world of culture; fresh exchange rate and meteo-forecasts; interesting aphorisms and funny anecdotes. In addition, you can download your favorite melody or image.

This service becomes your personal baggage with fresh and relevant information. You will not need to specifically search for material on topics of interest to you, everything will come to your phone automatically. However, what to do if this option has become irrelevant and you want disable paid content on Tele2?

To disable messages on one or more topics content from Tele2, follow these steps:

  • Go to the "Tele2 content" application menu and select the "my themes" section. This will open the topics to which you are connected.
  • You need to select the topics marked with a plus sign and click on the names of the topics themselves;
  • In this case, the plus sign next to the topic should change to a minus sign. If this happened, the disconnection was successful.

To disable all content messages from Tele2, you can dial a simple combination *152*0# and make a call. The application will stop sending automatic news and messages.

Another method that can be used to disable the "Tele2 content" option is to make an outgoing call to the number 611 ... After the system automatically answers, the operator will answer you after a while. You can ask him to deactivate this service. Be prepared for the operator to ask for your passport details.

What is "Content" on Tele2, and how can I turn it off? As practice has shown, many subscribers of a mobile operator are asking this question. The article provides comprehensive information about what "Content" is on Tele2. And also the review describes all possible ways to disable this service.

What is paid content on Tele2?

"Content Tele2" is entertainment logos, melodies and entertainment. If you noticed that money was being withdrawn from your account for unknown services, most likely this means that you accidentally activated paid content on the number.

Advertising mailings, as a rule, come to subscribers from 9 am to 9 pm. When an advertisement arrives, an advertisement logo starts to be displayed on the phone screen for 15-30 seconds. It is clear that not all clients of the network like this kind of lighting.

Although for some users, the service will be quite useful. After all, there is a great variety of various contenta on Tele2, and through them, the user can follow the exchange rate, view the weather, read the news of show business, sports and fashion, play games, listen to music, etc.

Of course, with a conscious connection, the withdrawal of the subscription fee for content will not come as a surprise to the subscriber. But what to do in the case when the subscription was activated on the SIM card through negligence, for example, when clicking on an unknown link? How to check which paid services are available on the number?

There are several ways in which you can find out which subscriptions work on a number:

  1. Call to those support. The easiest thing to do is to call the hot technical support number Tele2 - 611. After the answer of the TV system employee, inform him about the purpose of your call, and ask for clarification of the situation. Remember that an employee of the company may request private information, so even before dialing the number, put your passport next to you.
  2. Provider's office. If the Tele2 office is within walking distance from you, you can find out the necessary information right on the spot (with a passport). By the way, here you can immediately deactivate unnecessary applications.
  3. Personal account or application for mobile devices. You can also find out information through the LC or a similar application. You can identify content from Tele2 here as follows:
  • go to the category "My options and services", and view the list of connected subscriptions.

If you do not need any of the functions, they can be deactivated with the corresponding key.

  1. USSD request. You can check your subscriptions by sending a USSD message with a special code. To check, discard the combination * 144 * 1 # from your mobile phone. After that, a response message will be sent to the cellular device, with a list of paid services operating on the number.
  2. Voice menu. The necessary information can also be obtained through the voice menu. To do this, discard * 111 #, and then follow the sound instructions.

If you do not want to accidentally activate any paid option on Tele2, activate the Content Ban service. There are several ways to enable the blocking function:

  1. Personal account or similar application for mobile devices. To enable the service, go to your page, select the Services category, find the desired product in the list, and click the Connect button next to it.
  2. Support call. To activate the resource, call 611 and inform the operator about the purpose of your appeal. Calls from network subscribers are free of charge.
  3. Provider's office. You can connect the product in any office center or branch of the TV system. To do this, you need to have a passport and a mobile phone with you. You can find out the address of the nearest Tele2 branch on the official website of the provider.

Disconnection methods

If you are not going to completely turn off the content on Tele2, and only a certain subscription bothers you, you can easily deactivate it yourself. There are 4 ways by which you can remove paid content from your phone without the help of an operator. Let's analyze each of the methods separately.

If there is no need to activate the Content Ban service, and you need to delete or unsubscribe from any specific mobile subscription, you can do this through your personal account.

The algorithm of actions on how to disable content on Tele2 through the Personal Account is as follows:

  • log in to your page;
  • go to the "Services" section;
  • find an unnecessary product in the list, and press the deactivation key next to it.

The procedure can be performed in a similar way through the mobile app.

WAP portal

If, after sending a request for the availability of paid content, an unnecessary paid subscription is found on the phone, you can disable it through the Tele2 WAP portal.

  • to turn off an excess product, follow these steps:
  • go to the address wap.tele.ru, and go through the authorization;
  • go to the "Catalog" tab, and turn off the unnecessary offer.

SMS to number 605

You can also get rid of unnecessary functionality by sending an SMS message. To do this, you need to send an SMS to the service number 605 with the following content: "STOP, the service identifier that you received as a result of the check." For example: STOP 6789.

You can disable paid content on Tele2 by sending a USSD code. To do this, dial the combination * 605 * 0 * [subscription ID] # on your mobile phone and discard the request.

Note! The TV system does not provide a refund for paid services connected inadvertently. If henceforth, you do not want the CBG Tele2 content to be activated on the number yourself, we recommend that you disable it permanently. This can be done by activating the service “Content Ban.

MMS or WAP - this method is used to send messages over the Internet.

Content subscription is unlimited and, having connected it, the subscriber daily receives messages on the topic of interest.

You can choose as many subscriptions as you want, the fee is charged separately for each connected request.

In the absence of funds on the subscriber's balance for payment, the subscription is not disabled, but its effect is suspended until the account is replenished.

How can I find out the cost of a subscription?

You can clarify the cost of the desired subscription and connect it in several ways:

  1. On the Tele2 website, select the "Services" tab, then select the "Entertainment" window and click on the "Subscription Portal". It remains to click on the name of the service you like so that a pop-up window appears with a code for an SMS message to a short number or a USSD request code for ordering content.
  2. In your personal account at my.tele2.ru, following the link, click on the green button at the bottom of the "Get started" page. If the entrance to the self-service portal is carried out for the first time, then the subscriber goes through a simple registration: you need to enter a phone number, he will receive an SMS message with a password to enter. After entering the password, access to your personal account will be open, it will become possible to track and change all paid Tele2 content, all services and free subscriptions from a computer.
  3. In the "Tele2 Content" application. The application works similarly to a personal account directly on a smartphone or tablet. You can install it from the APP Store or Google Play. Having opened this application, you need to log in, then you can select and connect the current subscription with a few finger movements.
  4. Via USSD request; the request code can be obtained from the call center operator or on the Tele2 website.
  5. With the help of an SMS message to the short number 605.
  6. By calling the operator. To do this, dial 611 and press the call button.
  7. Having personally visited the Tele2 office.

All content messages are received exclusively during the day, from 9-00 to 21-00 local time.

How to deactivate the service?

Now let's look at how to disable the "Content" service on Tele2 if the subscription is no longer needed.

It can be easily disabled in several ways described below.

The fastest and easiest option is to send a USSD request with the code * 152 * 0 # and press the call button.

Attention! This method turns off ALL active paid subscriptions.

To selectively unsubscribe, you should first clarify the list of current paid services. This can be done in one of the following ways:

  1. USSD request - enter * 153 #, press the call button and wait for the list of connected content on the phone display.
  2. Check the connected options by going through the Tele2 website to your personal account at the link my.tele2.ru, and disable the content (above, you will find detailed instructions on how to register and log in to your personal account).
  3. Use the subscriber's mobile directory. To do this, enter * 111 #, the call button. The screen will display numbered menu items for step-by-step selection. This is not the fastest way, as there are several "steps" to take.
  4. Send a request to receive codes for all content services by dialing * 144 * 6 #, the call key, in response, you will receive a list with numbers to disable each of the paid options.
  5. Go to the Tele2 content portal and see all existing subscriptions at the link http://play.tele2.ru, you can disable them there.
  6. Call the Tele2 help desk at 611 and check with a specialist.
  7. Visit the Tele2 office.

Finally, a description of the fastest way: you can get a list of all available paid subscriptions of a subscriber by dialing * 144 * 1 # and pressing the call button.

In response, you will receive an SMS message, which will list all connected content services along with codes for disabling each of them.

Top related articles