The topic Computer cleaning (judging by the queries in the search engine) from the user's point of view, for the most part, involves cleaning the garbage of the operating system. Those. an ordinary user identifies the word computer with the Windows operating system. And in vain, because if the system breaks down, you can reinstall it at least a hundred times without any problems. But if your computer breaks down, you have to buy a new one.
Therefore, for everyone who, by cleaning a computer, means the process of cleaning the operating system from garbage and viruses, I advise you to think about it (and read this article to the end), since this approach is fundamentally wrong. Quite a lot of users monitor their Windows, but very few of them clean their computers at least occasionally. Laptops are especially affected by this state of affairs, as dust clogs an already miniature cooling system.
In my practice, I have repeatedly come across a situation where I was the first person to look inside a computer or laptop in the 5 years that have passed since its purchase. And I looked there because they brought me a non-working or almost non-working computer that heats up, reboots, slows down, etc.
Computer maintenance
In fact, the material of this article is not limited to just cleaning the computer from dust - it's just the topic that everyone will look for on the Internet and ask questions to search engines. This article describes in detail the entire process of regular computer maintenance.
I will outline the computer maintenance process step by step, from simple to complex. If you are a completely newbie, not confident in your abilities and are afraid to break something, then you can completely limit yourself to the first two points, they are quite simple. This minimum is quite enough to extend the life of a computer and it is certainly better for a PC than doing nothing at all.
Dust removal
The maintenance process begins with the simplest and most accessible task: dust removal. The computer is completely (!) Disconnected from the network and external devices.
After disconnecting the computer from the 220V network, press the power button on the system unit once - this will remove the residual charge in the computer's power system. At the same time, the light on the case blinks and the cooling fan on the processor turns.
The walls and bottom of the case of the system unit should be wiped with a slightly damp cloth. There is no need to wipe the motherboard and expansion cards with a rag, because there are many small parts, connectors, cables, etc. I do not advise using a vacuum cleaner, since there is a high probability of static discharges. Integrated microcircuits and unpackaged elements do not need much.
Cleaning the air cooling system
The second item to clean your computer is the cooling system. The most unpretentious and simple cooling system is air. Therefore, it is widespread everywhere. Since the cooling system drives air through the system unit, it sometimes collects a huge amount of dust (see photo above).
Another problem is noise. Dust plays a role here too. The fact is that dust particles settle on the fan blades unevenly, therefore, vibrations appear during rotation.
After a while, a hum appears after this, since the fan bearing begins to wear out due to vibration, and a backlash appears. Because of this, the vibration intensifies and a vicious circle is obtained. Due to the backlash, the smoothness of the fan is reduced, and its characteristics are also reduced. Cooling decreases, temperature rises.
As a rule, the fan (regardless of the installation method) can be removed quite simply. The main thing, as elsewhere, is to do without fanaticism and not to make unnecessary efforts. The fan is connected to the power supply system and even easier - with the help of a connector, which has foolproof protection, so it is impossible to confuse.
The fans need to be removed, wipe their blades with a rag. You should also wipe off dust from the place where the fan was installed (case wall, radiator). Dust from the radiator, especially if there is no task to remove it, should be removed with a soft-bristled brush or blown with air.
Air Cooling System Lubrication
After dismantling the fan and cleaning it, it is necessary to lubricate its bearing. For this, the overwhelming majority of fans have a technological hole on the rear wall, closed with a plug and sealed with a sticker. Remove the sticker and remove the plug.
It is advisable to use a high-quality lubricant and not liquid, but for lack of the best, you can use ordinary household technical oil (as in the photo), available in any home store. Such a lubricant has one drawback - it is liquid and will not stay in the lubricated unit for a long time.
After lubrication, you need to turn the fan impeller, move it up and down along the axis so that the lubricant is evenly distributed. Then assemble the fan and put it back in place.
The same should be done with the video card cooling system.
Minimizing dust ingress
For the cooling system to work effectively, it is necessary to create an air draft inside the case and direct the air flow. If the body resembles a bag with holes, then nothing will come of it. Therefore, it is necessary to close the extra holes (not participating in the air flow), and increase the air flow into the case. The input fan must be placed in front of the hard drives so that they have active cooling:
I close the ventilation gaps in the PC case using tape and cardboard:
Maintenance of components
The main difficulty in servicing components is the need to dismantle them from the motherboard (system unit case) and disassemble them. Replacing the thermal paste involves dismantling the radiator, cleaning the contact pads involves dismantling the control board, etc. All this must not only be removed, but also put in place correctly. Therefore, you should be guided by the principle - if you do not know how, do not take it. It is not cheap to train on your own only computer.
I already wrote about dismantling the processor heatsink and replacing the thermal paste, so I will not repeat myself. I already wrote about it. I'll tell you about one interesting point that not everyone knows about.
Most components have contact pads. For DVD drives and HDD drives, the control boards are connected using the contact pads and the mechanisms that these boards control. Such a connection loses its reliability over time due to the fact that the contact pads are oxidized. This can lead to various consequences (in HDD disks, data is transferred from disk to board and vice versa in HDDs according to this scheme). To eliminate the possible risk, the contact pads must be cleaned of oxides.
This is done with an ordinary school eraser (no sandpaper and other things!). Pay attention to the photo below: in the first photo, only the power contacts of the HDD drive motor (3 pcs.) Are cleared, in the second photo all contacts are cleared. The difference is quite noticeable.
In the same way (with an eraser), you should clean the contacts of the RAM cards and, in general, all expansion cards. Do not forget to only remove the eraser crumb from the contacts after cleaning (for example, with a cotton swab dipped in alcohol).
Maintenance of laptops
Maintaining a laptop is a simple and at the same time very complicated thing. There are only three things that need attention:
- Processor (thermal paste)
- Fan (lubrication)
- Radiator (dust cleaning)
But to get to this, you literally need to disassemble the entire laptop. And these are two dozen small bolts of different lengths, small and short loops, plastic latches and other inconvenient garbage. Moreover, the disassembly of each model is an individual thing in half the moments. Therefore, I advised to take the laptop to the service.
If you do decide to disassemble and disassemble the laptop, then all you need is a brush (I use a toothbrush) to clean the radiator, thermal paste and grease. All manipulations are described above. Unscrew the heatsink, change the thermal paste, lubricate the fan and put it all back together. Don't forget about the dust in the radiator. Usually there is a lot of it.
Radiator lubrication is no different from the above.
Sometimes (rarely) you come across fans without holes for lubricating the bearings. There can be two options:
- This is a magnetic levitation impeller.
- They decided not to make holes.
In general, the impeller on a magnetic cushion is held by the magnetic force and is removed when some force is applied, and for standard fans the impeller is always held by a retaining ring, but I have little encountered fans without holes and cannot give clear recommendations on determining what is after all in front of you. Moreover, I cannot advise you to apply force to the fan, because in laptops, they are small and fragile enough that they can easily be broken.
Therefore, specimens without holes should not be touched unless there is an urgent need. One day they brought me a laptop, the fan of which was making a lot of noise. It turned out that this is not only due to dust, but also due to its wear and tear. There were two ways out - to do nothing and do at least something. So I drilled holes in the impeller cover and filled it with grease. The fan came to life, became quiet and has been running for several years.
So if there is still a need, you can try to make a hole and lubricate it, especially since the lubricant will not spoil the magnetic levitation mechanism if it does end up there.
If the materials of the site turned out to be useful to you, you can support the further development of the resource by providing it (and me).
≫ How to do your own computer maintenance? Step-by-step instruction
Published on May 12, 2015Buying a home computer is always a great joy for the whole family. Internet access, access to a huge amount of various information, work, study and leisure - this is only a small fraction of what a computer can provide us with.
But quite often it also happens that after three or four months the joy of their owners begins to be overshadowed by the problems arising with the PC. The computer suddenly starts shutting down, freezing, the operating system constantly rebooting or malfunctioning. Most users do not even suspect that some of these problems could have been avoided if the maintenance of their "digital friend" was carried out on time, and on their own.
Reasons for failure of a personal computer
- Technical marriage. Nobody is immune from its manifestation. Unfortunately, it is practically impossible to identify it when buying, but, as a rule, it appears for the first time during the days of the device's operation, and very rarely after several months.
- Computer infection with viruses. All viruses behave differently. Some can sit quietly and quietly for years, while the actions of others appear immediately - they can delete files, encrypt them, copy your personal data over the Internet, etc. In any case, this can lead to unnecessary load on the computer, damage to the operating system and as a result - to fatal mistakes in its work.
- Incorrect software operation. The problem is caused both by the imperfection of the environment for creating software and by mistakes made by programmers during development.
- Overheating of the components of the system unit. It is this reason for the failure of the PC that is the main one in the absence of elementary, regular maintenance. Overheating of components occurs due to a violation of the normal cooling of chips, for this reason, cooling components - radiators and fans ("coolers") are gradually clogged with dust and dirt and stop functioning correctly.
What do you need to carry out maintenance?
Despite the apparent complexity, almost any user can perform maintenance. For this we need a simple toolkit:
- Toothpick.
- Compressed air can (sold at computer stores) or vacuum cleaner.
If you do not have a Phillips screwdriver, you can purchase one at any hardware store. Ask the sales assistant to show you a screwdriver with which you can unscrew the self-tapping screws on the system unit and choose from the proposed one that is most suitable for you in terms of ease of use.
A can of compressed air is also optional for maintenance if you have a good vacuum cleaner with a reversible mode. (Such vacuum cleaners not only suck in air, but can also blow it out, creating a directed jet under pressure). The can performs the same function, the only difference is that its air stream is more powerful than that of a vacuum cleaner, therefore, it is more preferable to use it as a blowing device.
Maintenance procedure
Service intervals
This maintenance should be performed at least once a month. But if, when examining the system unit, it is found that dust accumulations are very large for a month, then the frequency of this operation should be increased.
Don't be afraid to damage something inside- if you do everything carefully, then the probability of damage from sucking or blowing out dust is zero, but the benefits will be obvious. With excessive heating of the microcircuits of the system unit, not only the chips themselves suffer, but also the connectors into which they are installed or soldered. Constant overheating gradually destroys the structure of the motherboard and the "footprint", respectively, the service life of the device sharply decreases.
Having performed this operation once, it is easy to make sure that there is nothing difficult in it, and in the future, it will become as commonplace as cleaning the dust in your house.
Your opinion?
What OS are you using?
Regular maintenance of computer equipment is a prerequisite for their reliable and trouble-free operation. Their specificity presupposes the need for periodic updating of the software, its adjustment in accordance with the current requirements of the user, and the installation of additional programs.
In addition, situations often arise when system failures lead to the fact that the work of enterprise employees practically stops. The ability of the customer's company to fulfill its obligations and deal with current issues will directly depend on the efficiency and professionalism of the specialists who will be involved in restoring the operation of such systems.
That is why IT outsourcing can become the optimal solution in technical and financial terms. It will allow, without attracting additional specialists to the staff, to ensure stable and reliable operation of equipment.
What is included in IT outsourcing services for organizations?
Professional computer maintenance services include:- network design,
- supply of equipment,
- installation, updating, optimization of OS (Windows, Linux, MasOS),
- restoration of work after failures, virus attacks,
- hardware complex service (cleaning, diagnostics, repair),
- installation of specialized software, its customization in accordance with the wishes of the customer (for example, setting up a bank-client, 1C, electronic trading system, EDS),
- remote technical support, consultations,
- database backups (full and incremental),
- organization of anti-virus protection,
- assistance in choosing equipment, installing it,
- on-site visit if urgent repairs are required.
Why is it worth entrusting the maintenance of your equipment to our company
The IT-PING company has been working in this direction of the market since 2008 and specializes in providing a full range of services for remote subscriber maintenance and repair of computer equipment. In favor of our cooperation with you, it is worth highlighting the following advantages:
- 24/7 equipment performance monitoring
- Provision of replacement equipment
- Professional approach to cost optimization
- Guaranteed backup of key data
- Timely software updates
- Expert configuration of servers and software
- Proprietary computer build and extended warranty
- Expanded consulting support for users
- Interaction with subcontractors (internet, telephony)
- Connection and transfer of workplaces and peripheral devices
- You order a call
- The manager calls you back
- You conclude a contract
- Your IT system is fine!
The IT-PING company offers the following services as part of its subscription service:
Computer maintenance
Maintenance of computer equipment involves diagnostics, prevention of malfunctions associated with the need to replace problem components, cleaning equipment from dust. In addition, work is underway to install the operating system (Windows, Linux, MasOS), software, update, configure, remove. Antivirus protection is being installed.
Thus, the work of the computer is optimized for the needs of the customer, he will be able to quickly and efficiently perform the tasks assigned to him. Moreover, if in the course of work they change, the specialist will be able to promptly make the necessary changes. The services of specialists are especially relevant if it is necessary to configure specialized software (such as 1C, EDS or electronic trading system).
Professional computer maintenance also allows you, if necessary, to get help in choosing the optimal models of equipment, depending on the tasks to be performed. Sometimes it becomes necessary to transfer the workplaces of employees, which requires certain changes in the computer system.
- Optimization of computer performance,
- Restoring your computer after a crash,
- Cleaning your computer from dust,
- Cleaning the operating system,
- Monitoring the state of the computer hardware (laptop, nettop),
- Setting up a client bank, 1C, electronic trading system, EDS,
- Data backup,
- Remote technical support,
- Consulting on software operation,
- Relocation of jobs,
- Assistance in the selection of equipment.
Server maintenance
When used as part of a server system, it becomes necessary to maintain them professionally. In this case, there are a number of important features that must be taken into account when installing, updating the OS or software, troubleshooting failures, monitoring the status and technical configuration of the hardware. In particular, there is a need for full or incremental backups, deployment of network services (Active Directory, Terminal Server, DNS, DHCP, NAT), their maintenance. The information security of the enterprise must be ensured.
- Installation of operating systems (Windows, Linux, MasOS),
- Updating operating systems,
- Install / Uninstall / Update software,
- Installing / Updating Anti-Virus,
- Server optimization,
- Server recovery after failure,
- Cleaning the server from dust,
- Monitoring the operation of the server operating system,
- Monitoring the state of the server hardware,
- Deployment and maintenance of Active Directory, Terminal Server, DNS, DHCP, NAT and other network services,
- Deployment of a backup system (full and incremental),
- Deployment and connection of a system for monitoring the status of a network, servers and workstations,
- Data backup,
- Control and optimization of information security of the enterprise network,
- Assistance in the selection of equipment,
- Regulated maintenance of hardware and software.
Maintenance of office equipment
The maintenance service also includes work with any equipment that connects to computers (printers, MFPs, scanners). Experts help in the selection of equipment and its connection, carry out diagnostics and troubleshoot, adjust so that the work is efficient and reliable. The service of delivery of consumables, spare parts, refilling of cartridges is provided. For computer equipment, a set of scheduled maintenance measures is also provided, which allows ensuring stable operation and extending the service life.
- Connecting and configuring printers, MFPs, scanners,
- Transfer and connection of printers, MFPs, scanners,
- Diagnostics of errors and malfunctions of printers, MFPs, scanners,
- Service of printers, MFPs, scanners,
- Refilling cartridges,
- Supply of consumables.
Repair of computer equipment
A separate direction in the course of maintenance is diagnostics and repair of computer equipment (stationary computers, laptops, MFPs, scanners, printers). IT-PING specialists carry out the whole range of necessary measures on site with the supply of components and their replacement. In order to restore the full-fledged operation of the equipment in the shortest possible time, a sufficient stock of the most demanded spare parts and consumables has been formed. All work is carried out as soon as possible (they are determined by the nature of the malfunction). It is enough to contact the specialists so that any technical problems can be solved quickly and efficiently.
IT-PING company performs the following types of technical equipment repair works:
- Repair, supply and replacement of computer components,
- Repair, delivery and replacement of component servers,
- Partial repair of printers, multifunction devices, scanners.
www.it-ping.ru
Computer service
Subscriber service of computers is the most widespread type of IT outsourcing in practice. When using this type of service, the client is offered a comprehensive set of services that allows him to do without a full-time system administrator or significantly reduce his workload.
In the case of a subscription service of computers, more than one or two IT specialists work for you. A whole organization is engaged in servicing computers, in which highly specialized employees work in the field of software, computer networks, hardware ("hardware"). They are able to carry out subscriber service of computers at a different higher quality level than a full-time IT worker performing the role of "jack of all trades"; Extensive experience in servicing computers allows a specialized company to assume various emergency situations and take timely measures to prevent them; Subscriber service of computers involves a full range of works required for the stable and reliable functioning of the company's IT infrastructure. From installing and configuring computers and software to repairing equipment and updating the computer park (upgrade); The company's specialists are engaged in customer support and remote maintenance of servers and computers. You can always seek advice by phone; If necessary, the company's specialists go to the client's office to resolve emergency situations.
The company "RS-Admin" offers a wide range of services for the maintenance of computers, network infrastructure and office equipment in Ryazan and the Ryazan region for organizations of any form of ownership, guaranteeing a high level of IT support at an affordable cost of IT services. We will ensure the stable operation of your IT infrastructure, prompt solution of all arisen problems with the equipment, competently advise on any technical issue, purchase new equipment or modernize the old one, install and configure any software (software).
Our services comply with international quality standards in the field of computer service (SLA and ITIL). The company's specialists carefully document the IT infrastructure of clients, which allows you to take into account all the nuances of your company and ensure the reliable operation of computers.
Reliable and stable operation of computers is an important condition for the success of a company. Today computers perform many functions, and the failure of computer equipment can stop the work of the sales department, accounting department and even the entire office at the most inopportune moment. To do this, you can hire full-time IT specialists. However, it is cheaper and more efficient to contact a specialized IT company for computer subscription services.
Subscriber service of computers of organizations (maintenance, IT outsourcing) is a set of services aimed at solving problems with your computer equipment, as well as implementing a set of measures to prevent emergencies, namely:
It is possible to exclude such situations by carrying out timely subscriber maintenance of computers, and monthly prophylaxis is carried out to regularly monitor the equipment.
Preventive work is a set of measures to prevent emergencies, monitoring the state of the entire infrastructure as a whole, repeated at regular intervals.
List of services provided
| Diagnostics of errors in the operation of computer equipment and their elimination | |
| Carrying out current hardware repair (replacement of failed components) of computer equipment | |
| Optimization (changes) of local and global security policies | |
| Saving and restoring stored information from archives | |
| Maintaining and changing the list of user accounts | |
| Support, separation of rights and accounting for access to network resources | |
| Providing automatic and semi-automatic server archiving | |
| Construction of automatic backup systems by hardware | |
| Providing information and consulting assistance to your employees | |
| Consulting on the selection and acquisition of hardware and software | |
| Remote user support | |
| Small-scale installation work (network check, replacement of network equipment, replacement of a power outlet) | |
| Installation of software provided by the customer | |
| Prompt repair and replacement of equipment |
Preventive work
| Control over the backup of key information | |
| Control of the physical condition of computer technology | |
| Configuring and updating hardware hardware | |
| Vacuum cleaning, element lubrication, noise elimination | |
| Carrying out current hardware repair | |
| Control of Microsoft Windows program errors, their elimination | |
| Systematization of information storage | |
| Configuring and updating software | |
| Creation of protection against hacking and intrusion into the network | |
| Recommendations for software legalization | |
| Control over the use of illegal software | |
| Anti-virus and network protection control | |
| Recommendations for improving the organization's current IT infrastructure | |
| Measures to prevent equipment breakdowns and wear |
Also, any additional work related to the installation, configuration and maintenance of computers, servers and software is carried out.
rsadmin.ru
What does computer service include?
Modern computer maintenance is just a type of activity of an organization that carries out IT outsourcing, but a whole range of services for service support, as well as full technical support of an office computer network.
Some companies mistakenly believe that sometimes hiring a technician to the office to customize or install software will be sufficient to completely replace their own IT service. This is an outdated approach. Taking advantage of the technical illiteracy of some users, unscrupulous IT companies or private masters with average technical skills provide their services of dubious quality with an incomplete volume. Yes, the cost of such services is not high; small firms are usually bought for their cheapness.
What does IT service include?
The level of development of computer technologies has now reached such a level that requires full comprehensive technical support of the entire computer network, constant monitoring of the technical condition of servers, periodic checking of the condition of network equipment. Even user computers need regular preventive inspection, since many problems with modern operating systems and applications are cumulative. With prolonged use, periodic installation or removal of programs, the operating system seems to get littered, there are malfunctions or freezes. Occasionally, a visiting engineer will be able to solve the problem only superficially, but with a comprehensive service, a remote support specialist will be able to completely restore the original system performance.
The main advantages received by a company that has chosen a permanent subscriber service for computers:
Qualified specialists of the IT outsourcing company will not only keep your computer network in working order, but also monitor the technical condition of the computer park, which will significantly extend the life of the equipment and help prevent the occurrence of more failures.
In other words, the subscription service of computers is a complete, comprehensive replacement for the own technical support service of the computer park.
IT outsourcing specialists will always be aware of all the technical nuances, and if the need arises, they will immediately be able to start work.
Therefore, the amount of time required for installing and configuring programs, putting equipment into operation, as well as eliminating computer network failures will be significantly reduced.
An agreement will be drawn up for the subscription service of computers, which will indicate all the services included in the fixed monthly payment, as well as list the necessary technical actions, define the rights and obligations of the parties. Separately, an agreement on confidentiality, that is, non-disclosure of information, can be drawn up. Thus, the maintenance of computers will be of high quality both from a technical and legal point of view.
Subscriber service of computers will allow organizations of any level to completely shift the worries about their computer park to a team of qualified specialists who are always available, without a break for vacations or illness.
In addition to technical support, the company's employees will always be able to get advice on the selection of equipment with its subsequent delivery and installation, assistance in contacting the manufacturer's warranty service centers.
This will allow the serviced company to fully focus on its main business area, without being distracted by solving technical issues.
it911.ru
What does computer service include?
Computers are a complex technique that needs constant monitoring and improvement. This applies to both software and hardware parts. So if you think you cannot provide adequate support for your PC, you can contact a company that offers computer service to interested users.
As a rule, such services are relevant for companies and enterprises. And if large ones often hire a system administrator or even start a whole department with such specialists, then for small offices it is easier to conclude a contract for the maintenance of their equipment with some company. This makes sense if the company has a relatively small number of computers. It is unlikely that they will constantly break down, so the arrival of a specialist several times a month or less is likely to be enough.
However, you should not think that the elimination of breakdowns, which means the replacement of parts in system units and other components, this is all PC maintenance services. Such specialists do repair hard drives, RAM, motherboards, video cards and processors, but they are not only doing this. For example, setting up the Internet and local network is also a service that you can get from your incoming system administrator. In this case, you will need to install antivirus software, which will be carried out by the same employee. The specialist will also be able to remove the "malware" already on the computer.
Installation and configuration of operating systems are also popular services of invited system administrators. It may also require competent installation and configuration of various software (office, 1c and other software).
Sometimes sysadmins are invited to clean the system blocks from dust. In this case, wiping the case is not enough: the device will need to be partially disassembled. The office laptop will also be disassembled for the sake of cleaning the cooler.
ruelect.com
IT outsourcing in Yekaterinburg and other cities. Subscription service of computers - System administrator services
Accountant does not open 1c - did not send a report to the tax and got into fines
The printer flew - the invoice was not sent The job stopped IP telephony does not work - the manager did not call the client Subscriber service of computers in MyAdmin.pro Regular professional maintenance of computer equipment allows you to minimize possible breakdowns. This is not only an urgent solution to emerging problems and remote technical support for users, computer service is, first of all, a timely response and regulated preventive visits. Many companies have long understood the effectiveness of outsourcing system administration.
The list of our services for subscription services includes: installation and configuration of software; remote administration; maintenance of computer equipment, scheduled and preventive site visits and other related services.
Communicate with the admin directly. Leader does not waste time on technical problems
among employees, the business works more efficiently.
You are assigned the 1st main specialist and another 1-2 insurers. The admin knows the specifics and the employees, and the assistants will insure if he
will be on the road. The service is getting better.
An employee of Mayadmin knows that the result of his work is when the equipment is in good order, the client does his job and does not waste time communicating with him.
He cares about preventing problems, not extinguishing “fires”: he thoroughly sets up the infrastructure
at the beginning of cooperation and periodically checks it.
- Collects and repairs hardware, installs and configures software
- Introduces and maintains "IP" and conventional telephony, video surveillance and access control systems
- Helps with 1C, project management portals and CRM
systems
- Works with servers on Windows and Linux, manages hosting for website and mail
- Makes editing, configures local and virtual networks, network and electronic
equipment
After 2 weeks, you can refuse services or decide which of the tariffs suits you
Below are the prices of standard tariff plans for subscriber services for computers, however, we are ready to offer individual conditions to each client. You can check with our manager for more detailed information on the cost and prices for one-time work on setting up computer servers and installing local networks for organizations without a subscription service.
General Provisions
Organization of work
Incoming control
Visual inspection;
Equipment installation.
Visual inspection;
Incoming control
Visual inspection;
Verification of the conformity of the equipment configuration declared in the documents (specification to the municipal contract or agreement, transfer certificates);
Equipment installation;
Checking the operation of devices using the operating system (printing a test page).
Scheduled maintenance
Visual inspection;
Print a test page;
Checking the operability of printer drivers, if necessary - appropriate restoring and setting;
Replacing the cartridge (if necessary);
External inspection and control of cable connections.
5.3. Unscheduled maintenance
Diagnostics and localization of faults;
Performing the necessary actions listed in clause 5.2 to eliminate the malfunction;
Print a test page.
Incoming control
Visual inspection;
Verification of the conformity of the equipment configuration declared in the documents (specification to the municipal contract or agreement, transfer certificates);
Equipment installation;
Scheduled maintenance
Scanning a test page;
Checking the performance of the scanner drivers, if necessary - appropriate restoring and setting;
Cleaning, tuning (if necessary);
External inspection and control of cable connections (scan of the test page).
6.3. Unscheduled maintenance
Diagnostics and localization of faults;
Performing the necessary actions listed in clause 6.2 to eliminate the malfunction;
Scanning a test page.
Incoming control
Visual inspection;
Verification of the conformity of the equipment configuration declared in the documents (specification to the municipal contract or agreement, transfer certificates);
Equipment installation;
Scheduled maintenance
Copying a test page;
Cleaning, lubrication, adjustment (if necessary);
Replacing the cartridge and or other transfer elements (if necessary);
Replacement of worn out or out of order parts;
External inspection and control of cable connections (copy of the test page).
7.3. Unscheduled maintenance
Diagnostics and localization of faults;
Performing the necessary actions listed in clause 7.2 to eliminate the malfunction;
Copy a test page.
Incoming control
Visual inspection;
Verification of the conformity of the equipment configuration declared in the documents (specification to the municipal contract or agreement, transfer certificates);
Equipment installation.
8.2. Unscheduled maintenance
UPS diagnostics by built-in tools (if any);
Checking the UPS performance under load;
Replacing failed batteries with similar ones.
All of the above actions are performed both as a complex and separately as needed.
After carrying out maintenance, the persons responsible for computing, office equipment and the employee of the service organization who performed the service make the appropriate entries in the passport of the technical device (Appendices 1, 4 to the Regulations) and the act of work performed.
Annex 1
to the Regulation
General Provisions
1.1. This "Regulations for the maintenance of computers, office equipment of the Administration of the city of Gubkinsky, its structural divisions and municipal institutions" (hereinafter referred to as the "Regulation") sets out the procedure and rules for performing maintenance (MOT) equipment and software in operation in the city administration, its structural divisions and municipal institutions.
1.2. The maintenance of computer technology and peripheral equipment is aimed at ensuring the constant readiness of the equipment for use for its intended purpose and preventing its premature failure.
1.3. The requirements of the "Regulations" are mandatory for all organizations that produce maintenance and conclude agreements and municipal contracts for the maintenance of computers and office equipment.
1.4. When performing maintenance of the equipment, operational documents for the products (passport of the technical means - Appendices 1, 4 to the Regulations), which are part of the hardware complexes, must be additionally used.
Organization of work
2.1. THAT is carried out on equipment that has inventory numbers.
2.2. The maintenance of the operability of computing equipment, the installed licensed software is carried out by the organization's own forces or by specialists of the service organization on calls or in accordance with the schedule of scheduled preventive maintenance.
2.3. There is no limit to the number of unscheduled visits to troubleshoot hardware and software problems.
2.4. The response time to unscheduled calls should not exceed 2 hours.
2.5. The restoration of the operability of faulty equipment should not exceed 8 hours, from the moment of receipt of the application, with the exception of work requiring replacement of parts, mechanisms or device blocks.
2.6. A schedule for maintenance work is drawn up in each organization, when concluding agreements, municipal contracts for the maintenance of the corresponding equipment.
2.7. Access to the serviced equipment is carried out in the presence of the person in charge, to whom the equipment is assigned.
2.8. The fact of performing maintenance of the equipment is recorded in the passport of the technical device and in the certificate of work performed.
2.9. In case of detection of equipment defects (printing, duplicating devices, monitors, uninterruptible power supplies, scanners, fax machines) that cannot be eliminated at the user's site, the technical tool (with the consent of the materially responsible person) must be withdrawn for repair in laboratory conditions after drawing up an act of seizure of a technical device (in accordance with Appendix 2 to the Regulations). After the repair work is completed, an act of returning the technical means is drawn up (Appendix 3 to the Regulations). Acts of withdrawal and return of a technical device are drawn up in duplicate and kept by the person to whom the equipment is assigned.
All actions for the repair and maintenance of computer system units are carried out at the workplace. The withdrawal of computer system units for repairs and maintenance in the laboratory conditions of organizations that have entered into agreements or municipal contracts for the maintenance of computers and do not have a license for the technical protection of confidential information is prohibited.
2.10. Delivery of equipment for repair and back to the workplace is carried out by the service organization.
2.11. Repair of equipment for which the warranty period has not expired is made subject to the terms of the warranty agreement.
2.12. Scheduled maintenance of organizational and copying equipment (printers, copiers, scanners, faxes, etc.) is carried out 4 times a year in every quarter. The time limit for scheduled maintenance of one unit of organizational and copying equipment is 2 hours.
2.13. Scheduled maintenance of computers is carried out 4 times a year in every quarter. The time limit for scheduled maintenance of one computer unit is 4 hours.
3. Specialists of service organizations are prohibited from:
3.1. Unauthorized copying of any information on the computer (storage medium) during repair, prevention, maintenance of the organization's computer (s).
3.2. Carry out any actions (operations) that are not required for repair, prevention or maintenance.
3.3. Change the list of application and system software.
3.4. Make any changes to the installed software (except for restoration work).
3.5. Make changes to passwords, accounts, system settings, etc., which may cause the computer to malfunction.
3.6. Take out of the premises of the serviced organization information carriers of any type and in any state belonging to the serviced organization.
Scope of work by types of maintenance of personal computers
Incoming control
Visual inspection;
Verification of the conformity of the equipment configuration declared in the documents (specification to the municipal contract or agreement, transfer certificates);
Checking the operability of devices by means of the operating system;
Setting up the operating system and software;
Equipment installation.
Scheduled maintenance
Visual inspection;
Cleaning the internal volumes of the system unit from dust (in the absence of a seal for warranty service);
Technical prevention, lubrication and cleaning of moving parts of personal computers;
Dust cleaning of video monitors, adjustment and adjustment;
Defragmentation of hard disk drives;
Checking the operability of devices by means of the operating system, if necessary - appropriate restorations and settings;
Checking the state of the file system using Windows utilities;
Full testing of all personal computer devices;
Full scan of disk memory for viruses;
Checking the performance of programs (Windows operating system, MS Office, archivers, antivirus programs, drivers of peripheral devices, etc.), if necessary - appropriate restoring and setting;
Monitoring of cable connections.
4.3. Unscheduled maintenance
Diagnostics and localization of faults;
Performing the necessary actions listed in clause 4.2 to eliminate the malfunction.
In the age of information technology, computer systems in one form or another make their way rather quickly into all branches of the economy and occupy stable positions in all spheres of human life. It's no secret that thanks to computers, our work, education, leisure and other elements become much more accessible and easy to understand.
If earlier creative people, for example poets or writers, loved to express their thoughts and ideas on paper, today even they prefer to surrender to their muse using computerized systems. And there is nothing strange in this, because life does not stand still, everything changes, improves, and humanity wants to use this and be in the center of such changes.
Such a rapid development of the information industry has led to the emergence of certain computer services, and the most relevant today are specialized companies. Why is this service so popular and what is it like?
Who should be entrusted with the maintenance of a personal computer?
Everyone knows that any item that we use in our daily life needs care, especially for various computer devices. It is they who, to a greater extent, require constant professional service, which is implemented thanks to special outsourcing organizations. Such companies have in their staff specially trained computer engineers, to put it bluntly, geniuses who, with excellent knowledge, great experience and dexterous hands, are able to bring back to life even the most seemingly out of power personal computer.
Until recently, about such a service as computer service for individuals, knew only the management of enterprises, as well as entrepreneurs of medium and small businesses. But today this service is increasingly being ordered by individuals who have only one personal computer.
With the development of technological thought and a significant decline in computer technology, the scope of these "smart" machines is constantly growing. Almost every modern person has at least one computer in his home, and in those families where there are children or one of the parents connected his activities with the vastness of the Internet, you can find a whole computer network, each element of which is designed to perform its functions. And all this complex high-tech web of devices requires proper attention and quality service.
Computer help to a personal computer
What is the essence of the service computer service for individuals and how to choose a reliable specialist? Despite their qualities of computers to help a person do his job and act as a source of entertainment, these devices have a completely unpleasant property - fail, "glitch", "slow down" and refuse to work. When this happens, a person can choose one of two possible options: buy a new computer, and throw away the faulty one or order a service. computer service for individuals, which will allow him to significantly save his money and not part with his beloved assistant.
Of course, in the case when the computer is already completely outdated and has been repaired at least 5 times, you can think about replacing it with a new, improved, more advanced machine. But if the computer was bought relatively recently and ordinary dust, which often gets into the fan and other elements of the system unit, became a possible reason for its slowdown, then it will be much more convenient and rational to seek professional help from a specialized service.
In the age of global computing, nothing is impossible. Modern highly qualified specialists in the shortest possible time will not only repair the computer, but also completely update it, make the system more powerful, the programs are laconic, and all processes are accurate and fast. Thus, a computer bought two or three years ago will acquire a new, improved and useful "stuffing".
Along with the staggering growth of information technology, factors are developing that can threaten modern informatization. One of the most common is the threat of a computer infection with viruses. Any virus attack or malicious Trojan program can lead to unpleasant consequences: loss of user data, disruption of data exchange, communication systems, etc. Only a specially trained person can prevent such problems, cure a computer from a virus and install powerful anti-virus protection on a personal computer. who is engaged in this type of activity.
By offering computer service for individuals, outsourcing companies provide high quality service, the shortest possible deadlines for their work and optimal prices.
