Most Android device owners use the services official store Play Market from IT giant google, which, in general, is not surprising. Here, each user will be able to find any content to meet their needs, be it special programs, movies, music or games. However, situations are not uncommon when Google Play Market does not work on Android.
Such service failures can occur for a variety of reasons. Now we will consider what could be causing the problem and suggest the most effective ways its elimination.
In fact, the reasons provoking such an error can be very diverse, the most common are:
- There is no connection to and-no, caused, for example, by a failure in settings (smartphone, router, etc.).
- Technical problems on the part of the Play Market itself are quite rare, but not excluded.
- File problems hosts, which is automatically edited by the system.
- Conflict between any installed application and Google play.
- The date / time parameters are out of order.
- Other.
The first thing we have to do is just restart our smartphone. The fact is that this banal procedure can be an effective solution not only with the described problem, but also in other cases of "freezing" of the system. If rebooting the device did not have any result, let's move on.
Reset updates
Quite an effective procedure. Our actions - go to "Settings":
We open " Applications"(Maybe" Application Manager "), from the list that opens we find Google play, we press. In the window that opens, click on the position " Remove updates"To return the Play Store to its original state:
We reboot the gadget, try to log in. What, there is no reason for joy yet? Then let's continue.
Reset settings and clear cache
Again, through the basic settings, go to " Applications", We find" Google play", We open. First, we tap on Erase data", then " Clear cache»:
Restarting, trying to go to Google Play. If the question "why the play market does not open" is still relevant, we continue "dancing with a tambourine."
Correction of GP service data
As in the third step, from "Settings" we go to " Applications", We find" Google Play Services", Erase the data and clear the cache:
Clearing data and cache "Google Services Framework"
We follow the beaten path " Settings» → « Applications". In the tab “ Everything"Find and open" Google Services Framework ". We erase the data and clear the cache:
Checking the work of Google accounts
It is quite possible that for some reason this function turned out to be disabled, which was the reason that the play market does not work on android. The fix is simple. From the settings in the " Applications"We need to open the" Everything", select " Google Accounts "And, if this application is really disabled, then connect it, and along the way (if necessary) clear the cache:
Debugging the download manager
Disabling the download manager can also be a likely problem, in order to exclude it we go to " Applications", Swipe to the left to switch to" Everything"And open" Download manager". If necessary, we activate, and if the presence of a cache is detected, then we clear it too:
Deleting and restoring your Google account
One more efficient way, to which our website was dedicated detailed instructions"". After the described exit procedure,.
Resolving Application Conflicts
As mentioned above, there are applications that can block the work of Google Play. One of these programs is Freedom. Advanced gamers will surely understand what this is about. The fact is that Freedom allows you to bypass the Market license check in order to purchase all sorts of paid buns in games (coins, crystals, extensions, etc.) for free, for which the user can pay with a fake card:
Inappropriate use of the application, or its incorrect deletion is one of the most common reasons for refusal to work of Google Play Market caused by changes in the file " hosts". To work with the application (install and uninstall). You can see more details on how to fix the situation in a special video:
Clearing the hosts file
It is worth dwelling on this point in more detail. The fact is that you probably do not have the Freedom application installed (see above), and there may be a problem with the file, and here's why. In file hosts system Android (as well as Windows) stores a database of sites, as well as their IP addresses. And every time, opening this or that site, the system will refer to the "hosts" file, and only after that to the DNS server. That is, in fact, being, in principle, a primitive filter (firewall), hosts can, for security purposes, block access to almost any site, including Google Play.
It is then that it becomes necessary to edit it. For this we need file manager, for example, and (since we will be dealing with a system file).
Launch ROOT Explorer, find the folder system:
It contains a folder etc, go into it and set the rights R / W(Read / Write) by clicking on the corresponding button in the upper right corner:
At the request of the Superuser rights system, we provide:
Now we open hosts and start editing it. It should contain only one line by default - 127.0.0.1 localhost... If you see two or more lines, it means that other programs have made their own changes, so we delete everything unnecessary without mercy:
Correction of date and time parameters
If there was a failure in this position (which could also block access to the play market), then:
- We open " Settings»
- In chapter " System"We find the item" date and time", We open.
- We enter the correct data, save the changes.
Reset Android Settings (or Hard Reset)
This is the last, so to speak, control shot from our arsenal, if you are convinced that there are no problems with the Internet connection, and all the methods described did not bring the expected result (which I doubt very much). What should we do:
- Go to " Settings"And open" Recovery and reset”, Remembering to perform a backup.
- Select the item " Reset».
- "Tap" on the field " Reset phone settings».
- In conclusion, press “ Erase everything».
This procedure will delete all data on internal storage device, leaving the information on the memory card intact.
Perhaps this is all that we wanted to talk about on the topic. Maybe you had a successful experience in solving a problem that was not described in the article, we will be grateful if you share it with our readers. Good luck!
Problems with mobile gadgets- a fairly common phenomenon. Despite the fact that the Android operating system has an overwhelming majority positive feedback, it is also created ordinary people, which means that you will not be able to avoid problems and mistakes. Today we will talk about why applications are not downloaded from the Play Market and how to fix this annoying misunderstanding.
Memory
The solution to a problem often lies on the surface. For example, on the Internet you can often find questions: “Why are not applications downloaded from the Play Market? Writes“ not enough memory. ”Usually such questions are asked by users who do not know a bit about technology. similar error, there are two ways to solve it.
- Clean up some space in your phone's memory. The app might be too big for her.
- Check the application installation path and change it so that the installation is performed on removable card memory.
This way you can avoid problems with insufficient space on your device. But there are other reasons why applications from the Play Market are not downloaded.
Cleaning
If the Play Market issues an incomprehensible error, then the user should follow the instructions below:
- Go to phone settings.
- Select installed applications.
- We find three processes - Google Play Market, "Services for Google Play" and Google Services Framework.
- For all three, three must be completed. sequential operations- stop, clear cache, delete data and uninstall updates.
- After that, go to your account settings and remove all the checkmarks next to sync.
- Reboot your device.
- Revert back all the settings that you changed before.
- Reboot again.
After completing these operations, your "Play Market" should restore its performance.
Account
There is another reason why applications from the Play Market are not downloaded. This may be due to your account settings. In order to cope with the problem in this case, one of the following two recommendations must be followed.
- Add a second Google account and use it to try to download what you wanted. If everything goes well, switch back to your old account and run desired application... The data in it will already be yours.
- Another option is to completely delete your account. After that, clear the application data, as indicated in the first paragraph of the article. Then we perform another reboot. Finally, we create a new account. Now everything should work.
System
If you still do not understand why applications are not downloaded from the Play Market to your phone, you may need to follow the following recommendations... You can do one of two things.
- Check for updates to your system and "upgrade" it to a more recent one.
- Make a full "hard reset" of the device and return it to factory settings.
Both methods are based on the fact that many users who are trying to find out why applications are not downloading from PlayMarket began to appear after the device updated the version of the operating system. This happens especially often on Samsung. So either reflash your gadget, or wait for the manufacturers to release a fix or patch for your model.
Quite often, users of devices under Android face a problem when applications from the Play Market are not downloaded or updated. If you are one of those users who encountered this - do not worry, because now we will tell you how to fix this problem.
Solution
To solve the problem, you need to roll back the version of the installed Play Store and delete the data. To do this, do the following:
Go to Settings - Apps - Manage Apps.
Find a program Google play market and click on it.
In the window that opens, select Remove updates.
To all this, you can delete the existing cache and erase the accumulated data.
Additional actions
It may look strange, but changing the date and time on the device to the correct one can still help. The point is that sometimes Google services refuse to work with devices for which the above parameters are set incorrectly.
Phone flashing
If neither changing the time nor clearing the cache and data helped, then 100% the right decision, which will help to correct the error that has appeared, will be a flashing of the device. How to do this is described in detail on our website.
We hope that the described methods helped you fix the problem with downloading and updating applications from the Google Play Market.
Recently I encountered such a problem that it was necessary to urgently update the application, and the available WI-FI networks was not nearby. I decided to update with mobile network, removed the check mark in the market, but the download still did not start, instead the play market wrote "Waiting for WI-FI network" and the process stopped. V Play settings Market, of course, there is no option related to the cause of this problem.
Video. Apps are not downloaded from the Play Market without WI-FI on Xiaomi with MIUI 7
Video. Apps are not downloaded from the Play Market without WI-FI on Xiaomi with MIUI 8
Why Xiaomi refuses to download apps and games using the mobile network
In fact, everything turned out to be very simple and understandable, and the play market was not to blame for the problem. V operating system my Xiaomi - MIUI has such a feature as a built-in bootloader. He is responsible for downloads, updates, their speed, size - well, in general, for everything related to downloading data to a smartphone. In this case, all applications automatically pick up its settings. For example, if the bootloader only downloads via WI-FI, then no matter how you want it, you won't be able to download anything without it. This is exactly what happened, the Play Market simply could not update the application, since the file size during download was larger than the maximum allowed in the bootloader settings.To be able to download and update applications not only via WI-FI, but also via a mobile network, follow the instructions below.
Xiaomi bootloader setup instructions (MIUI)
First, go to "Tools" - Tools on your smartphone desktop. Here we select the "Downloads" icon - Downloads.
A window opens in front of us where we can view downloaded applications, games, pictures and everything in this spirit. We are interested in the settings, so we click on the button with three dots in the upper right corner.
Menu items pop up, one of which is called "Settings" - Settings. It is he who we need, we click on it.
Now we are looking for the phrase "Download size limit" - restriction mobile internet... By default, there is usually 1MB. We are not satisfied with this, since we want to install applications with large size... We tap on this item.
Choose from the options you need the one that suits us and click "OK".
That's all, now you can safely download and update applications using the mobile Internet.
Note: if you do not have unlimited Internet on a smartphone or you are using up dedicated traffic very quickly, then it is best to choose small size for downloads, as it could hit your wallet.
