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What to do if the play market does not download. How to solve the problem with downloading applications from the Google Play Market

Buying used or new chinese smartphone, be prepared for the fact that it may not have the Play Market and other Google services. In such cases, it is necessary to install software personally. There is nothing complicated about this, but sometimes situations arise when such software completely refuses to install on a mobile device. Let's figure out what to do if the Google Play service is not installed on Android.

Ways to fix an error with the installation of the Play Market

Problems with installing Google Play services may occur for the following reasons:

  • operating system failure;
  • use of inappropriate firmware;
  • damage setup file APK;
  • incorrect deletion of the previously existing Play Market on the gadget;

To eliminate these causes, you can resort to the following methods:

  1. Downloading another installation file Play market.
  2. Non-standard installation of Google Play.
  3. (tablet).

If the Play Market is not installed on your gadget, the first thing to do is download another one from the Internet. APK file. At the same time, you should look for it on well-known and trusted resources (for example, on the site w3bsit3-dns.com).

The cause of the error can also be a single failure in the operation of Android. Therefore, your next action should be and re-installation Google service. If this did not help to install the Play Market, then the problem is more serious and you need to deal with it with more radical methods.

Resetting the system to factory settings

Considering why the Play Market is not installed on Android, it should be noted the reason lies in the conflict between Google services and the software available on the device. Any program hosted on the device can act as a conflictor. In this case optimal solution The problem is resetting the OS to factory settings:

Hard Reset will erase all user data from the phone. Therefore, in advance all important information it is recommended to copy to a safe place (for example, on a PC).

Non-standard installation of Google Play

If after the Play Market it has not been installed on your smartphone, you can try to download it in a non-standard way. The fact is that on Chinese devices it may not be provided GApps service. In this case, the usual installation will not lead to the desired result.

We will use the Mobile Go file manager as an installer. The procedure will be as follows:


After completing the described steps, the Play Market on Android should work.

Cleaning a mobile device from residual files

If the phone was bought with hands, that is, it was already used before you, it is possible that former owner previously installed the Play Market on it. In this case, the deletion of the application before selling the device could be performed incorrectly or not completely, as a result of which the system retained residual files. They are the ones that can cause failure. re-installation google services.

Usually residual files are hidden in data folder. Since it is a system one, access to it is possible only if the user has root rights. In addition to the rooting program, you will also need a file root manager Explorer, which works great with system directories.

Google Play is the only one official store applications for Android devices. But when I try to download new game or the program often experience errors and failures.

If the Play Market does not download anything, then in most cases the device does not have enough memory. Or the program may load, but the smartphone does not have enough space to install it.

Please note that some applications are only installed on internal disk devices. At the same time, the declared amount of internal memory may differ from the actual one, since some part will be occupied by system files. Pay attention to this option when buying.

If the files are not fully downloaded

Why there is an "eternal" download and errors appear

The application may not install and hang at the download stage due to problems with the device itself: clogged cache, a lot of running programs, physical deterioration, update error.

The Play Market is also an application and it may not always work correctly. Often problems occur if the cache is full or the update is installed “crookedly”. In such cases, Google Play starts to issue various errors.

The download may hang if there are several applications to download. The device simply does not have enough resources to download at the same time. Cancel all processes and start again, but one by one. The same happens if an app update is running.

Other reasons

Basically, download errors may appear:

  • if the date is set incorrectly;
  • disabled download manager;
  • incompatible applications installed;
  • system not updated.

Consider the most common causes of errors and failures in Job Play Market, and what to do with them.

Freeing up memory

Memory problems are the most common cause App download errors. Delete unnecessary files.


If after deleting there is still not enough space, then delete something else. Music and photos can take up a significant amount of memory:


Installation on an SD card

By default, all downloaded applications are installed in the device's memory. But it is not always enough, so you need to specify the SD card for installation. For this:


Please note that some developers do not allow you to install applications on a third-party drive.

How to transfer files to SD card

To free up internal memory, you can transfer some applications to the drive:


For some applications, the transfer button will be inactive, and move them to a USB flash drive standard means it is forbidden. But there is a way to get around this ban. This requires root rights.

Obtaining administrator rights opens access to system files, and if you accidentally change system files, then the smartphone may completely stop working. If you are unsure of your competence, then it is better not to resort to this method.

To get root rights, use the KingRoot program or Kingo Root. Download the apk file and install the application manually. After you open administrator rights, you need to download another application that will transfer files to the SD card. There are many of them, we will consider one of the popular ones - Link2SD.


Please note that after transferring to a USB flash drive, program widgets will stop working. Also, when connected to a computer, applications on the SD card will not be displayed.

If the problem is in the device

First of all, try restarting your phone or tablet, maybe this will solve the problem. If not, then you need to clear the cache.

Temporary files only slow down the system and take up extra space. From time to time, you need to clear the cache so as not to clog the device with garbage.

For cleaning you need:

You can also use to clear the cache third party programs, for example, Clean Master.

And most in a radical way will reset the device to factory settings. To do this, go to settings and select "Backup and reset". Before doing this, be sure to remove the SD card and copy important files.

This method can be used if nothing helps at all, since with a “hard reset” the user loses all his data.

We fix problems with the Play Market

Many errors are due to incorrect operation the Play Market itself. To correct the situation you need:


After these steps in the "Play Market" you need to re-enter the login and password from account.

Fixing internet problems

You can identify a weak Internet connection by the following signs:

  • download does not start
  • the download has started, but the download bar shows 0%;
  • "Play Market" freezes when loading;

In order to make sure that there is no Internet, try opening any page in the browser. If there is no connection:


Please note that when using mobile Internet, downloading large files may take a long time. In this case, there is no problem, the download progress will change very slowly.

If applications are not downloaded via mobile Internet

If through Mobile Internet applications are not downloading, then you may have a ban on the use of downloads when mobile connection. To remove the ban, you need to use standard application"Downloads" (if available on your device):

  1. Go to the menu.
  2. Open the Downloads app.
  3. Go to settings.
  4. Uncheck the box next to "Download over Wi-Fi only".

Date and time settings

If you have installed wrong date on the device, then most applications will not work, including Google Play. Fixing this issue is simple:


After these steps, Google Play should start downloading applications normally.

We update the system

In the absence of system updates, the Google Play application may lack some components for correct operation. To fix it:


Incompatible applications

Some applications can affect the operation of Google Play. Basically, these are various hackers. The most popular of these is Freedom for in-app purchases. The solution in this situation is simple: you need to remove the conflicting program. For this you need:

  1. Go to settings.
  2. Open Applications.
  3. Find the right program.
  4. Click "Delete".

Turn on "Download Manager"

With the "Download Manager" disabled, the device cannot download anything, including through the "Play Market". To enable:


How to avoid problems in the future

Most of the download problems are due to the user. To always safely download applications, you need to keep your device in order:

  • regularly clean the cache and other garbage;
  • delete unnecessary files;
  • install updates on time;
  • do not download questionable applications.

Video: fixing major errors in the Play Market

The problem of downloading applications from Google Play in almost all cases is easily solved, even if the user is not very well versed in the matter. After troubleshooting, the main thing is not to forget to keep the device in working condition so that failures in its operation do not appear.

The play market app store offers a huge range of programs. Applications are collected in storage so that memory mobile friend was busy to the limit, and the user could play toys, watch the weather, use navigators or surf the net. The list of possibilities is endless, just like the applications in the play market are endless.

But sooner or later there comes a moment when the application is found and selected, the user clicks "Install", the market writes "Downloading" and that's it. All in the sense that nothing further happens. The download slider has been running for a long time, the program is not downloading, download percentages and megabytes do not increase. They either hung or did not appear at all. Download fails.

There is a cure for the play market error. Let's look at the treatment simple cases to difficult situations. And it is not necessary to connect the gadget to the computer to fix the error.

The very first mistake is often the only correct one

Reboot your tablet or smartphone and don't overwhelm your head with unnecessary details. After that, it will be possible to download applications from the play market in 90% of cases. To do this, when the screen is on, hold down the power button for a long time. A menu will appear with the words "Reboot" ("Reboot"). There are many versions of devices and Android OS, but the phrase should be with the meaning of “reboot”.

“Power Off” will also work. turn off"). After turning off, just turn on the gadget. If you hold the screen on button for a very long time, the device will turn off without question. Another option is to turn off the device - remove the battery. Then return it to its place and turn on the device.

If after that the play market does not allow you to download and install, look further.

The second possible reason

Check the Internet. Is it on a smartphone or tablet. Open any program that uses Internet access to work. Almost all of them are on your device.

For example, the weather. Click update weather. If the data came immediately and new, then there is Internet access. Or, alternatively, open a browser - Yandex, Chrome or any other. Go to your favorite station. If it works, then the Internet is there.

Many people use the SpeedTest program to check. Put it on your phone or tablet in advance. And in doubtful situations, it shows not only whether there is Internet, but also the speed of its work. With a low download speed (less than 0.1 Mbs), the market will also work slowly, and as a result, it will not download applications.

In case of slow internet, either look for a better reception place, or find out the reason in your mobile or wifi networks. Downloading anything at low speed is problematic.

When the Internet is not available, the weather does not come, pages won't open, speedtest says there is no connection:

  1. If a connection in progress via Wi-Fi, see if there is a network icon at the top, system line phone or tablet screen. There is no active connection icon, so the connection must be found. Here or you need to turn it on in the gadget (accidentally turned off) “Settings” - “Wi-Fi” - turn on Wi-Fi with the slider. Or find a distribution point - a router and see what's wrong with it. For example, it can be overloaded - unplugged and plugged back in. It will not be worse for him, and in a couple of minutes the Internet may appear.
  2. When the internet connection goes through mobile operator, then, as a rule, in the system line next to the network scale there are letters 2G, 3G, 4 G, and up and down arrows. But the visual display is individual for each manufacturer and version of the Android OS. In any case, check if mobile data is turned on. "Settings" - "Data transfer" - "Mobile data" - turn on the transfer.

Mistakes not with you - errors in the store

There are in the play market and their mistakes when the program fails to download. Not on mobile device, but on the servers of the store itself. Maybe this is due to server overload - many users came for applications at the same time, maybe for some reason, but as a result, applications are not downloaded. There is only one recommendation - wait, it will pass by itself. It usually goes away in an hour.

If possible, check where the error is. Take another Android device and try to install the problematic program on it.

Radical treatment - 100% guarantee

However, there are limitations in this case. If the phone or tablet is from the store, it has installed factory firmware (home-grown craftsmen didn’t dig into it, didn’t put root, etc.), then this will definitely help. In cases of non-native firmware, nothing will be said - you need to know what was uploaded to the phone.

So, if the gadget is store-bought and just over time such a glitch came to him - downloading software from the market does not occur, then you need to do a factory reset. Get ready for all your data to be erased. Installed apps deleted, and passwords and beauty on the screen will have to start again. Saved games will also be deleted if they are not online format.

Copy photos and in general, everything of value that is on the computer, in the cloud, on a flash drive (if you do a factory reset, the flash drive is not erased). And go to phone settings. "Settings" - "Backup and reset" - "Reset settings". Next, confirm that you really decided to return to the state of the new phone and wait for the procedure to end.

Alternative to the Play Market - a lot of delicious

Many Android enthusiasts are not happy with the fact that Google monopolizes app distribution. And also they are not satisfied with the fact that in free, and often in paid apps present intrusive adware. Programmers will write free programs, and they will also insert advertising into them to earn money. Others will write programs to remove these ads.

These people have united in a community that has created its own catalog of programs. It has the same as in the play store. Of course, here you will not find online banks or Gett taxis, but ad-free decorations, games and much more are present.

To get started you need allow software installation from unknown sources. Yes, manufacturers say that it is dangerous, but you can find out how many viruses are spread through the play market from Internet news publications. A lot of. Just think about what you put, and everything will be fine. "Settings" - "Security" - " unknown sources" - turn on.

Now you need to download and install the w3bsit3-dns.com community catalog. You need to do the following:

  1. In the browser, look for the w3bsit3-dns.com website. In it go to the forum.
  2. Register, otherwise the directory will not do anything.
  3. In the forum search, enter "App&Game w3bsit3-dns.com".
  4. The first search box will be about the program you are looking for.
  5. Go to the discussion (just click on top line with the title of the topic).
  6. Read and look for how to download the program. There will be a link.
  7. Download - the wait will not be delayed.
  8. Go to downloads and click on the downloaded file.
  9. Confirm the installation.
  10. Now go to new program. You have a large directory on your device free programs, most of which are spared from demanding money and displaying ads.
  11. Using the catalog is no more difficult than the play market, but it has its own zest. It’s easy to figure it out, and it’s nice to make your smartphone or tablet convenient and without ads.

Application download issues from the Google Play Store have always existed. This is due both to the problems of the phone or tablet, and to the problems of the market itself. You can force the market to give the program. And also you can not use the play market, but download applications from other sources.

Many users sooner or later encounter problems when downloading applications from the Google Play Market. It can be different kind errors or other possible reasons, which may prevent applications from loading or loading completely. But since every problem or error has a cause, there are also solutions.

Why applications are not downloaded from the Play Market

There are a lot of reasons why applications from the Google Play Market may not be downloaded, and each of them has its own reason for occurrence and solutions. The first step is to determine the cause of the problem in order to choose the most the right approach to her decision.

Apps not downloading

If, when trying to download applications, the Play Market freezes and closes or the text “Not enough space on the device” appears, then the problem may be in the Google server Play or in the amount of free memory.

Solution: if the reason is really in the Google Play Market service, then you just need to wait about 15 minutes and try again. Also, it is worth noting that if the server hosts large-scale engineering works, then users are necessarily warned by a text notification, which indicates the timing of those. works.

When a shortage text appears on the screen free space on the device or SD card, you just need to clean up the memory by deleting some little-used applications on the device or memory card. After clearing the memory, applications will be downloaded again from the Play Market.

To free up memory, you can delete underused applications

Programs do not download completely

Sometimes users encounter a problem when a program or game is not fully downloaded. This is due to device cache related issues.

Solution: To solve the problem, clean Google cache Play Market and Google Play services. To clear the cache of the Play Store you need:

  • Go to "Settings".
  • Then go to Applications > All.
  • Select "Google Play Store".
  • Click on "Clear Cache".

To clear the cache, you need to go to the Google Play Store or Google Services Play and in the information about the application, select the item "Clear cache"

To clear the Google Play Services cache, the same combination of steps is used. (“Settings” > “Apps” > “Google Play Market Services” > “Clear Cache”).

After the done actions, the applications will be downloaded completely.

Files won't download over mobile network or Wi-Fi

Via mobile network (3G)

Before looking for a solution to the problem, be sure to check whether data transfer is enabled in the device settings and whether the mobile Internet data indicator (3G or H / H +) is shown at the top of the screen.

Solution: try disabling and enabling the "Data transfer" function in the device settings, and if it does not help, enable "Airplane mode" (flight mode), wait 1 minute and turn it off. If the problem persists, you probably have a traffic limit. To clarify the information and solve the problem with this limitation, you need to contact your mobile operator.

In order to download applications using the mobile Internet, use the “Data transfer” item in the device settings

Via WiFi

The reason that applications from the Google Play Market are not downloaded from using Wi-Fi, there may be a weak connection or its absence. If the download process does not start or stops at 0%, and after a few seconds the text "Timed out" appears - be sure that the problem is in the Internet connection. You can also check this by trying to load any site (for example, google) in the device's browser and if the site does not load, the problem is in a weak connection.

Solution: First you need to try to restart the device, as in most cases this helps to solve the problem (if it is from the side of the device, and not WiFi router). It is also worth trying to turn off and on the Wi-Fi on the gadget or restart the router.

To download programs using Wi-Fi, you need to activate the function in the device settings and select the network to connect to

Apps not downloading due to Play Store error

If there are problems downloading an application from the Play Market due to an error, a text appears on the device screen describing the error and the reason for its occurrence. There is an optimal and most important effective way solutions similar problems used by Android device users.

Solution: commit hard reset, that is, reset the device to factory settings. To do this, go to "Settings", then click on "Backup and reset". Next, you need to select "Reset settings", after which all device settings will be reset to factory settings.

To reset the settings to factory settings, go to "Backup and reset" and select "Reset settings"

Note: Don't forget to create a backup so as not to lose important data. The backup copy can be used after resetting the settings, after which all data will be restored.

How to create a backup on Android

Google Play Store not working

It is very rare that the Google Play Store stops working, which prevents users from downloading applications. There are two options for solving this problem:

Solution #1: Remove google updates Play Market and Google Play Services. To remove Market and Services updates, the same algorithm of actions is used:

  • Go to "Settings".
  • Continue to Applications.
  • Select "All".
  • Then select "Google Play Market" or "Google Play Services".
  • Click on the "Uninstall Updates" button.

To remove updates, go to the application information item and click the "Delete update" button

Solution #2: Remove and then add Google account. Go to Settings > Google Accounts > Account Settings > Delete Google Account. Next, restart your device, then add your Google account again.

To delete your Google account, you need to sign in to it and click "Delete account"

Other app download issues

There are also other problems that make it impossible to download applications from the Play Market.

Error with the text "The content filtering level does not allow downloading"

An error with this text means the age limit that the downloaded application contains.

Solution: you need to allow all age categories, for this go to google settings Play Store, then in "Set up filter" and check the boxes next to all applications. After clicking on the "OK" button, the user will be prompted to come up with or enter four-digit password(if installed). The password is used so that no one other than the owner of the device can change the age categories.

Check the boxes next to all items to resume the ability to download all applications from the Google Play Store

Errors "Connect SD card" and "Damaged SD card"

Such errors mean that the user's memory card is damaged.

Solution: first of all, you need to connect your memory card to a computer using a card reader and try to transfer all the files from the card to the computer, because if the memory card finally breaks down, the files on it cannot be restored. Next, try checking the memory card for errors using the chkdsk command on the command line (Win+R > cmd), or try formatting it. If the SD card still does not work, you will have to buy a new one.

To check if the memory card is working or not, use the command Windows line with chkdsk command

How to download from Play Market to SD card

It is worth noting that relatively new smartphones of all brands have built-in memory of 8 Gb or more, and after filling all the internal memory, applications start downloading to the SD card automatically.

If the user has a smartphone old model, which has a small amount of internal memory and it became necessary for all applications to be downloaded immediately to the memory card, then you need to perform a number of the following steps:

  1. Go to "Settings" of your device.
  2. Select "Memory".
  3. Under "Default Burn Disk" select "SD card".

After the actions taken, all downloaded applications will be immediately installed on the memory card.

In order for applications to be downloaded directly to the memory card, you need to check the box next to SD card in the device memory settings

How to prevent download problems in the future. What to set up

Prevent the appearance Play errors Market or any other download problems - it's impossible. You can, perhaps, download applications from other sources besides the Play Market, but before that you definitely need to get good antivirus. Also in the device settings, in the "Security" section, you must allow the installation of applications from other sources.

Using one of the methods for solving problems and errors, each user will be able to restore the ability to download applications from the Google Play Market, as well as learn how to download applications directly to the SD card, and not to the built-in memory.

Android owners are constantly faced with the need to download information and applications to their device. Play program Market makes it much easier to find the content you need and download games and applications. Many simply cannot imagine the existence of a smartphone or tablet without this virtual store. But it happens that when trying to download music or a movie, the user sees an error message and a service failure on the screen.

Causes of problems in the Play Market

The Play Market service is the most convenient and reliable to use. Android system. There is everything to ensure a decent level of use of technology, but sometimes there may be problems using or entering the service.

An example of an error that occurs in app Play market

The main reasons why it is impossible to log into the Play Market:

  • no account in the Google system;
  • the presence of malicious software (software) in your device;
  • failure in the date and time settings;
  • full cache;
  • Internet connection failures.

If apps don't download

It often happens that the service works, but does not download the required information. There are also several important points that are worth paying attention to. After Play settings Market, a delighted user starts downloading applications, but nothing happens. And the loading bar seemed to move, but nothing happens. The problem is also completely solvable.

Return to the previous version of the Play Market

Sometimes you just need to roll back to penultimate version play market.

If a previous actions was not enough, there is a universal method.

Usually, after these maneuvers, the first launch and update of the application takes longer, but everything works like clockwork again.

If you can't download files without Wi-Fi

Some users of Android devices may encounter a situation where the Play Market works perfectly via Wi-Fi, but when trying to download something via the mobile Internet, it says “Failed to download file”. The moment is unpleasant, but it is eliminated in a few minutes. It's all because of the incorrect setting of the mobile Internet.

Video: Enable or disable background data limit on Android

If there is not enough memory to download from the Play Market

Many owners of devices running on Android are familiar with the situation when a file is downloaded partially or the system displays the message “There is not enough space in android memory". Here you have to free the memory.

When installing the application, the window "Insufficient space in Android memory" may be displayed

You can do the following:

  • get rid of extra applications and games;
  • clear messages;
  • move some applications to the memory card.

This is the simplest thing you can do to free memory. It is also possible to use various utilities for more thorough cleaning.

The most popular and easy to use are Clean Master and Link2SD. It is important not to clean the excess here, but with a detailed acquaintance, everything is clear and even a beginner can handle it.

Video: what to do if there is not enough memory on Android

What to do if the Play Market gives an error message

Often, when you try to download information, you get a message about various kinds of errors. There is no need to panic here either. Everything is solved easily if you know about the problems of occurrence. Let's analyze the most common mistakes and find ways to solve them.


These are the main ways to solve the most common problems, but there are cases in which an individual approach is needed. The problem of lack of internal memory is quite common. This is where knowledge of how to download files from the Play Store to a memory card comes in handy.

Video: how to remove all errors in the Play Store

How to save information from Play Store to SD card

When free ends inner memory, convenient to use external devices to store information. These are represented by all kinds of flash drives and memory cards. Flash drives for smartphones are called microSD cards. It is convenient to store some information on them.

Here's what you can do when the internal memory is full:

Video: how to transfer applications, files, data to a microSD memory card on Android

In order to ensure stable work of your gadget, it is enough to follow certain measures:

  • to prevent data theft, use only secure browsers and programs;
  • make sure the date and time match your timezone - incorrect settings dates and times can lead to failures;
  • overcrowded cache is one of the main problems, clear it on time;
  • keep an eye on the filling of the internal memory.

If you stick to these simple rules when working with Android, the likelihood of errors when downloading and updating applications in the Play Market is minimized.

In case of problems with Play Store very often, clearing the cache or updating or rolling back the app store itself, as well as clearing the memory, helps. In any case, it should be understood that there are no unsolvable problems in this industry. No wonder that users choose this service to search and download content.

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