I can't go to Odnoklassniki - almost any user can face such a problem. And, if this happened to you once, do not panic, because the solution to the problem exists and we, together with you, will definitely find it! In this article we will answer the question “Why can't I log into Odnoklassniki?”, And also tell you what needs to be done so that you can visit your favorite social network again.
Don't know on your device? Read our other article and you will easily cope with this matter!
Why can't I go to my page in Odnoklassniki?
There are three main reasons explaining why it is impossible to enter Odnoklassniki:
- Your profile on Odnoklassniki was blocked for inappropriate actions on the site: sending advertisements, publishing erotic photos or videos, as well as materials that could contribute to inciting interethnic or interreligious enmity;
- Your computer or laptop is infected with malware that does not allow access to the site;
- Your page on Odnoklassniki was hacked by malefactors.
It is very important to first determine for which of these reasons you are unable to enter Odnoklassniki, and only then solve the problem accordingly. How can this be done? Very simple! We will lead to each of the options for several accompanying "symptoms" and you yourself will be able to determine which of them more accurately describe your problem.
Computer infection with a virus
To begin with, try to go to your page in Odnoklassniki from any other device: mobile phone, tablet, computer of your friend or neighbor. If in these cases there are no problems with the entrance, then the whole point is in your computer or laptop. Malware has been infiltrated into his system, blocking your access to Odnoklassniki. Below you can read how to deal with this problem.
The profile is blocked by the site administration
If you cannot log into your account from any available device, then it is quite likely that your page was simply blocked by the administration of the Odnoklassniki website. You may have accidentally violated the terms of use of a social network by posting something that the developers considered inappropriate. Further, in the appropriate section, you can find out how to solve this issue.
Account hacked by scammers
In the event that when you try to open your page in Odnoklassniki, the inscription "Wrong username or password" pops up in front of you, and you are sure of the correctness of both, it is quite possible that there were craftsmen who managed to find the password for your account, and then those who changed it so that you, in turn, could no longer enter.
This situation can be especially unpleasant if a bank card was tied to your profile in Odnoklassniki - in this case, attackers can easily withdraw your savings from it. What to do in such cases - read below in the appropriate section.
Can't understand? Then rather read our other article - in it you will surely find a solution to this problem.
I can't enter Odnoklassniki on my page: what if it's a virus?
If you suspect that your laptop or computer has been infected with a virus, you can take the following actions:
Run antivirus on your computer
Probably, every user knows that an antivirus must be installed on any device, be it a laptop, tablet or full-fledged PC. It can be Kaspercky, dr.Web or another high quality antivirus. Run a full scan of your device.
If you are so reckless that you still have not bothered to purchase this most useful program, then find a good antivirus right now and download it to your computer.
Check the hosts file
- Now just restart your PC.
Clear the list of static routes
- Find the one called "Command Line" among the programs.
- Click on it, and from the proposed options, select "Run as administrator".
- In the line that appears, enter route –f, and then press the Enter button.
- When the command is completed, perform a hard reset of your device.
Check "Network Settings"
- Open the control panel of your laptop or computer.
- Find the item "Internet Options" or "Internet Options" in it.
- Now go to "Connections".
- Find "Network settings" among the proposed options and open it.
- A pop-up window will appear in front of you. It should not contain paths to the automatic settings script, and also should not contain proxy server settings.
I can't log into Odnoklassniki on my page: it looks like I was blocked
In the event that your profile in Odnoklassniki is blocked by the site administration, then only by contacting its employees can you solve this problem. Write a letter to the support service in which you will describe your problem in detail. Quite often, this method helps.
If the developers of Odnoklassniki do not agree to unblock your page (this happens when the site rules are grossly violated, for example, posting or sending erotic materials), then you will have to accept the loss of your account and create a new profile in Odnoklassniki.
I can not go to Odnoklassniki on my page: it was hacked by scammers
If it seems to you that your page has been hacked, there is no need to waste time. Rather, contact Ok.ru support and inform them about the hacked account. This can be done as follows:
- Open the login and password entry form on the Ok.ru website and find the “Help” inscription at the bottom of the screen.
- You will see several thematic blocks with questions on the screen. Select Profile Access.
- On the page that opens, on the left, you can see a list with the most pressing user problems. You should open the item "Other questions".
- Now find on the screen the inscription "Contact support". It is usually at the bottom of the page.
- You will see a form for contacting support. The first column is the purpose for which you are writing the letter. Select "Restore / Delete Profile" as the target.
- The second column is the cause of your problem. Click on it and select one of all the options: "Profile hacked."
- The third column, which will appear after specifying the subject of the appeal, is what you can remember about your account. For example, you remember exactly the phone number to which he was registered, which means that he chooses this particular option.
- Enter the data you know into the prepared line.
- Also, be sure to leave your email address in circulation. Enter it in the required field.
- And finally, write your problem in detail in the large window, indicating everything that you think will be important for the moderators to restore your account. When you're done, just click on the Send Message button.
We hope that our article was able to help you solve the problem with logging into this popular social network Odnoklassniki. If you still have any questions - write to us in the comments, we will answer everyone!
I can not go to my page
If you read this article carefully, then 99% of you will get in touch and communicate with your friends. Every day on the Internet, there are more cases when users cannot open a site in contact.ru, despite the fact that other sites work stably and always open. Why is this happening and how do I get the site back online? The answer to this question is obvious: your computer was infected with a Trojan virus that blocked access to the Vkontakte.ru website.
Attention! Today, July 27, 2014, the VKontakte website is unavailable due to an accident in one of the VKontakte data centers in St. Petersburg, caused by an unprecedented heat.
When registering in contact.ru No need to send SMS! This is another scam of the virus for money. In such cases, close the registration window and take steps to remove the virus.
Before all actions or call it recommendations what you want, you need to check your computer for viruses. To do this, use a free program from Kaspersky. If the program above did not help, then download this one, it was created just for you. Download .
If you urgently need to get in touch, then enter "93.186.225.211" in the address bar - the address of the contact. Often this method helps to get in touch.
What if you don't get in touch?
You can read how to remove a virus in kontatke.ru below.
Find the file hosts:
On Widows Windows XP, Windows 2003, Windows Vista and Windows 7:
C: \ WINDOWS \ system32 \ drivers \ etc \ hosts - the hosts file is located here
On Windows NT, 2000:WINNT \ system32 \ drivers \ etc \ hosts - the hosts file is located here
Opening the hosts file for Windows 7 users:
In Windows 7, a simple user cannot edit this file. To open the hosts file with the ability to edit it, you need the following:
- Go to C: \ windows.
- Find notepad file.
- Open Notepad (file name notepad) as Administrator.
Right-click on notepad and select run as Administrator. When notepad opens, click "File" - "Open File". Go to the C: \ windows \ system32 \ drivers \ etc folder and click on the hosts file (double-click the left mouse) or in the line file add hosts manually.
HOSTS does not open
If the "Select program" window appears when opening hosts, then you need to select the Notepad program in the list and click the "OK" button.
Selecting a program in Windows XP, below is a screenshot for an example.
Selecting a program in Windows Vista and Windows 7, below is a screenshot for an example.
You can also open hosts by right-clicking on the hosts file and choosing "Open With" and choosing Notepad.
Delete unnecessary lines in hosts (virus remnants)
The hosts file should have something like this:
# Microsoft Corporation (Microsoft Corp.) 1993-1999
# This is a sample HOSTS file used by Microsoft TCP / IP for Windows.
# This file contains mappings of IP addresses to host names.
# Each element must be on a separate line. The IP address must
# is in the first column, followed by the corresponding name.
# IP address and hostname must be separated by at least one space.
# In addition, comments may be inserted on some lines
# (such as this line), they must follow the hostname and be separated
# from it with the symbol '#'.
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # client x host
127.0.0.1 localhost
# - this symbol means that this string is not readable by the system, we do not need to pay attention to this. You need to pay attention to lines where this symbol is not. In this example, we have only string 127.0.0.1 localhost. If the file contains lines vkontakte.ru, durov.ru or odnoklassniki.ru, then we can safely delete them, this will not cause any harm to your system.
When checking extra lines, be careful, check the entire document to the end. You should understand that only 127.0.0.1 localhost should remain. After deleting unnecessary lines, save the notepad file in the same folder where it was C: \ windows \ system32 \ drivers \ etc. Click on close the notepad and confirm our intentions to save the file "OK".
The hosts file should not have the hosts.txt extension, it should just be hosts. It is also possible that you cannot open the hosts file due to a virus that is blocking this action. To bypass the virus, you need to reboot the system, press the F8 button during the reboot. The boot selection will appear on the screen. Select "Safe Mode" with the arrows.
When the system boots, go to C: \ windows \ system32 \ drivers \ etc, open hosts and remove the extra lines, see the instructions Above. Sometimes deleting the entire hosts file can also help, but this is very rare. We reboot the computer. We go to the site in contact.ru. If you can't get in, then we dig the problem further.
Doesn't work in kontatka.ru even after deleting hosts
We will look for the files vkontakte.exe and svc.exe:
Start -> Search -> Files and folders -> put a tick in My computer.
Specify the file to search for vkontakte.exe and delete it. Then we also look for the svc.exe file and delete it. We reboot the computer.
After rebooting, we try to go to the sites to open the pages, we look at the site's performance on our computer. If everything is successful, we use 2 minutes and do a reboot.
What if you don't get in touch? What to do if the above does not work anyway?
1. I remind you to check your computer with a free antivirus, here is the download link. This antivirus does not need to be installed and does not require a license.
2. It is possible to clear the cache. Start -> Run -> enter cmd -> A window will open (black), you need to type ipconfig / flushdns, press Enter and reboot.
You can also use the CCleaner program. The program is free and requires installation on a computer. Link to CCleaner program http://www.piriform.com/ccleaner.
3. When you open hosts, chances are that you are opening the wrong file. To be more precise, the hosts that you open is actually part of the virus, and the real one is simply hidden. To remove unnecessary lines, you must first activate the display of hidden files. Go to Start -> Control Panel -> Appearance -> Folder Options -> Show hidden files and folders -> activate "Show hidden files", located at the very bottom. Go here C: \ windows \ system32 \ drivers \ etc \ hosts look, if there are two hosts files, then open them, the file that contains extra lines, delete it. Or delete both hosts files and reboot the system.
For Windows 7 users it will not be possible to remove hotst, for this you need to:
- Open Start -> All Programs -> Accessories -> Run Command Prompt as Administrator (right-click "Run as Administrator").
- In the window that appears, write: net user Administrator / active: yes.
- Then log out of your user, a new account will appear with the name Administrator. Go here C: \ windows \ system32 \ drivers \ etc \ hosts and delete the hosts file we don't need.
- To disable the Administrator account, enter net user Administrator / active: no.
4. If you think that your provider has really blocked you, then you can easily check it at home. To do this, you need a website anonymizer. You can easily find such a site through any search engine by typing "anonymizer". Enter your site and use it. There is also a minus in this action: the creator of the anonymizer site can be a bad person and wants to steal your passwords.
5. Try a different browser. maybe your browser was also infected with a virus or was not deleted from the browser cache. Just install another browser: Mozilla Firefox, Opera or Ghrome.
Change your password as soon as you go to contact.ru! This must be done for your safety.
If there are questions in the comments for which there are answers in the article, then they will be deleted (the page has become long). Read the article carefully! That's all for today. See you soon!
In this video you can see why he doesn't contact:
It often happens that the browser cannot open some specific site, which was previously available for viewing. At the same time, he perfectly opens the pages of other sites and the user does not experience any difficulties - everything is normal. It would seem that - the server simply does not work - the site was turned off. But here's the bad luck, if suddenly you go to the same site, for example, from a mobile device via Opera Mobile and the site opens perfectly in it.
If the described situation is familiar to you, then I will try to answer the question: why a particular site is not accessible from your computer.
For example, here is the standard error that is displayed in the browser. Google chrome: « Sorry, Google Chrome cannot open the page blah blah blah…«:
First of all, if you are faced with a similar problem, you do not need to immediately follow the advice to clear the cache and remove coockies, because if you do this, you will have to re-enter the password in Classmates, remember password In contact with🙁 First, try accessing the page from other browsers, such as Firefox, IE, Opera... If the reaction to the site is the same in all browsers, then try the following: go to Opera, click on the button of the same name in the upper left corner and select "Compression Mode".
This function used to be called Opera Turbo... An important feature of this mode for us is that the site is opened through proxy server, that is proxy server between you and the requested site. If, when you try to open the site in this mode, the same thing happens - the page does not open, then the site is really faulty or out of maintenance. It is quite possible that after a while it will be turned on.
But if the site is still open, then we will try to narrow the circle of "suspects". I must say right away: if you cannot access the sites of antivirus software, Microsoft, then this is a 200% virus that blocks access. Here, from personal experience, I will say that only reinstalling the system will help.
Go to the folder C: \ Windows \ System32 \ Drivers \ etc and find the file there hosts... Open it with a regular notepad and check if there are any entries regarding your site in the following format:
Such entries block access to the site and are caused by spyware and viruses. Just sting the lines with regards to your site, save the file to the Desktop (be sure to select the "All files *. *" File type when saving) and copy it back to C: \ Windows \ System32 \ Drivers \ etc. Restart your computer and enjoy your life.
If no suspicious entries were found in the specified file, then we are dealing with a completely different reason - BANOM Your his external IP address(or address range) website hosting... It's not your fault here - it so happens that the hosting blocks the addresses from which attempts were made hacking, DDOS attacks... Just wait for the IP to be unbanned - it will take about a week.
There is also a simple routing error. A similar problem is solved within a day or two.
As a rule, users do not even realize that by starting their computer and opening a browser, they will not be able to load the “contact” web page ...
In this article, we will try to sort it out in sequence with the most common reasons due to which this problem occurs.
1. The main reasons why you can not go to Vkontakte
In general, there are 3 most popular reasons due to which ~ 95% of users cannot enter Vkontakte. Let's briefly talk about each of them.
1) Enter the wrong password or mail
More often than not, the correct password is simply forgotten. Sometimes users confuse mail, because they can have multiple mailboxes. Double-check the entered data carefully.
2) you caught a virus
There are viruses that block access to various sites: for example, to antivirus sites, to social networks, etc. How to remove such a virus will be described below, but you cannot describe it in a nutshell ...
3) Your website has been hacked
Most likely, they hacked you, too, not without the help of viruses, first you need to clean the computer of them, and then restore access to the network.
2. Why is the password incorrect?
Many users have pages not only in one social network "Vkontakte", plus add to this several e-mail boxes and everyday employment ... You can easily confuse one password from one service with another.
In addition, many sites on the Internet do not allow easy-to-remember passwords and always force users to change them to their generated ones. And of course, when before you easily entered a social network, just clicking on your favorites in the browser, then after a month, remembering the password is difficult.
To recover your password, click in the left column, right below the authorization lines, the item "forgot your password?".
2) Update the databases, and then check the entire PC (at least the system disk).
3) Pay attention, by the way, that you have in and in the installed programs. Remove suspicious programs that you did not install. It's just that very often, along with the programs you need, all kinds of add-ons are installed that can embed various ad units, interfering with your work.
4) By the way, a couple of interesting notes:
Removing "Vebalta" from the browser -
3.1 Sharing a contact
After you have cleaned your computer from various adware programs (they can also be classified as viruses), you can proceed directly to restoring the system. It's just that if you do this without removing the viruses, there will be little sense - very soon the Internet page on the social network will stop opening again.
1) You need to open Explorer and go to the address "C: \ Windows \ System32 \ Drivers \ etc" (copy without quotes).
2) There is a hosts file in this folder. We need to open it for editing and make sure that there are no unnecessary and suspicious lines in it.
To open it, simply right-click on it and select open with notepad. If after you have opened this file, the picture is as follows - then everything is fine *. By the way, the hashs at the beginning of a line indicate that these lines are comments, i.e. roughly speaking - a simple text that does not affect the operation of your PC in any way.
*Attention! Virus writers are cunning. From personal experience I can say that at first glance there is nothing suspicious here. But if you scroll to the end of the text notebook, it turns out that at the very bottom, after a heap of blank lines, there are "viral" lines that block access to sites. So actually it was ...
Here we clearly see that the address of the Vkontakte network is written, opposite which is the IP of our own computer ... By the way, note that there are no bars, which means this is not just a text, but an instruction for a PC that it should download this site to the address 127.0.0.1. Naturally, this site does not exist at this address - and you cannot enter "Vkontakt!"
What to do about it?
Just delete all suspicious lines and save this file ... The file should contain something like this:
After the procedure, restart your computer.
A couple of problems that may arise ...
2. Alternatively, you can use the popular Total commaqnder program - in it you just need to select the hosts file and press the f4 button. Next, a notepad will open, in which it is easy to edit it.
3. If it does not work, then in general, take and just delete this file. Personally, not a supporter of this method, but even he can help ... Most users do not need it, but those who need it can easily restore it themselves.
3.2 Prevention
In order not to pick up such viruses, follow a couple of simple tips ...
1. Do not install any software of suspicious quality initially: Internet breakers, keys to programs, download popular programs from official sites, etc.
2. Use one of the popular antiviruses:
3. Try not to log into the social network from other computers. It's just that if on your own - you still control the situation, then on someone else's computer to be hacked - the risk increases.
5. If you have disabled automatic Windows update, then from time to time check the system for important "patches" and install them "manually".
Sometimes Vkontakte users have difficulty logging into their personal page www.vkontakte.ru. Why often from a phone or laptop? This may be due to both Internet connection problems and the blocking of access to the vk.com website. This applies to both access from a PC and access from VK mobile applications for iOS and Android.
If this is your first time creating an account and logging in, you may experience problems signing in.
Sometimes there are interruptions in the operation of servers, during which, the social network may become unavailable. Rest assured, they are trying to fix the situation in the near future. At the moment, VKontakte is most likely to be operational.
It often happens that the login problem can be solved on the user's side, but there are times when this does not work, because the social. the VKontakte network sometimes "lies".
It is safe to assume that almost each of you is a registered user of the well-known social network VKontakte. And if it is impossible to go to any site, then most likely it will not work and enter VK. Most often, this problem is faced by an inexperienced user who is not worried about the security of his PC and has picked up viruses on the network. If for some reason you cannot enter the site of the popular social. network, the following guidelines will be extremely helpful.
So, a list of problems that prevent access to the site:
- At the very beginning, make sure that you have a network connection and that the Internet connection settings are correct. To do this, just try to go to any site, or Skype, or ICQ. If you succeed, then there is no problem with Internet access.
- Your personal page is frozen. This happens for the following reasons: there was a violation of the rules of the site, the page was hacked. This issue is solved quite simply. You just need to confirm your account by indicating your last name and the code sent to your mobile phone.
- The password is incorrect. If, when entering the site, the response "incorrect or incorrect password" is knocked out, then either you really made a mistake (probably CapsLock is enabled), or the page was hacked by intruders and changed the data. In this case, find the phrase "Forgot your password?" Under the password entry window, click on it and just follow the further instructions.
- Check if your browser has access to the Internet, if the network and your PC are protected by a proxy server or firewall.
- The most unpleasant thing is when it is impossible to "log in" to Vkontakte only from your own computer, while such a problem is absent when you log in from a phone or another PC. There will already be a different solution. Most likely, you have picked up viruses, so you will need to purchase an antivirus (download or buy), install it, scan your computer for malware and, ultimately, restart it.
If this procedure does not help, the steps are as follows:
- go to "My Computer";
- Local drive C:;
- folder "Windows";
- then the folder "System32";
- folder "drivers" and "etc";
- look for the "hosts" file and open it through notepad.
After that, see if there are lines in the file with the names of the sites vk.com, vkontakte.ru, etc. If we find it, we delete it! You should only not touch the lines that start with the # symbol. We save all changes in the document.
In addition to this procedure, it is also recommended to go to Windows Search and Start. In the search, type the phrase "vkontakte.exe". If the given phrase produces results, then delete the found immediately. It also does not hurt to remove all other unofficial contact programs. Then just restart your computer and enjoy your success!
Remember, in order not to fall for the tricks of ill-wishers, visit 18+ sites less often, monitor the action of your antivirus, do not rush to install questionable programs, including for contact, and also bypass other little-known sites and links, especially if they are in a folder Spam.
