Sometimes it turns out that many PC users do not open Google Chrome. Quite often, the reasons can be inexplicable - in the evening everything was fine, but now there are "glitches". So let's see why and how to deal with this situation.
Why does it happen
Computer problems are fairly common. These often include various problems with web browsers. "Google Chrome", "Mozilla", "Explorer" - it doesn't matter what program you have installed. The main thing is that "glitches" do not bypass any option.
So, let's try to figure it out, The most common startup hindrance is the antivirus program. Absolutely any. Viruses and various installed programs can also cause problems. Let's take a look at each reason individually to find out why the Google Chrome browser does not open.
Antivirus
No matter how strange it may sound, but antivirus programs can not only serve the benefit of the user, but also harm. This happens because many do not look at what pages and addresses they go through. If you click on a malicious link that does not contain trojans and worms, you may end up with a not very pleasant situation - when you restart the browser, it will stop working. More precisely, the process will start to run, but there will be no "picture".
In this case, you need to check the system for viruses, then disable the "antivirus" and try to start your browser. If this does not help, completely uninstall the web program and reinstall it. Everything must work.
Sometimes the reason that Google Chrome does not open can be He will perceive the browser as a prohibited process, and then block it. In this case, disable your antivirus and firewall and try to start working.
Viruses
A fairly common answer to the question of why Google Chrome does not start is the presence of viruses on the computer. Well, if they do not eat up your system, but only got to the browser. Although an unpleasant phenomenon, but tolerable.
If you suspect that your computer is not running Google Chrome, the first thing to do is to use an antivirus program. Which one to use is up to you. Nevertheless, we would recommend Doctor Web to you - you can easily get it and use it without any effort. In addition, this "antivirus" has so-called free demo versions that help detect "infection" on the computer. In this case, you do not have to buy the final product.
So, once you've decided which antivirus program to use, run it. During the checks, leave the computer alone - close all programs and games, including browsers (if any are running and open). When the computer completes the scan, disinfect all detected files that cannot be cured - delete them.
Be careful - important system data can be found among malware. Therefore, before you start working with antiviruses, save all the important data that you need. Yes, just in case.
Restart your computer after the scan and cure is complete. After that, try to launch "Google Chrome". If everything went unsuccessfully, completely delete the browser with all bookmarks and other data, then reinstall it. Everything should be back to normal.
restart
Of course, if all the previous methods turned out to be useless, there is only one way out - reinstalling the system. Of course, you can roll back. However, for all problems, as system administrators say, "there is one cure - take down Windu and that's it."
So, when you decide to take this difficult step, find the Windows installation disk. Before doing this, write down important personal data in advance so as not to lose it. Insert the installation disk into your computer and wait for it to start up.
Select "install Windows operating system". You will see a window for choosing the method of carrying out the process - "clean" and "surface" installation. In order to get rid of worries about why Google Chrome does not start, it is better to choose the first option. Next, using simple steps, format the hard drive and select the Windows installation path. Wait for the process to complete. The computer will restart about 3 times - do not be alarmed. Then install the browser and use it as before. Now you know what to do if Google Chrome does not open.
There are several reasons why Google Chrome may not work. Among them are the most common. The simplest and most obvious reason is no connection to the internet.
To fix it, you need check availability internet connection on your computer. If it is missing, check if the router (modem) is turned on and if the cable is connected to the PC. If everything is fine, the problem is with your ISP. Call those. support.
If everything is in order with the network, we are looking for the reason in the program itself.
Incorrect installation
Sometimes, when installing applications, there are conflicts between various processes of your operating system. The result will be the loss of any file or library. The solution to the problem will be uninstalling a program through the file deletion manager and reinstalling Google Chrome.
If you are sure that the installation was done correctly or everything worked fine before, you need to check if the browser is blocked by an antivirus or firewall. Temporarily enough to test this option disable antivirus, and launch Chrome.
You can solve the problem by opening the settings of your antivirus, and add the browser to the exceptions.
Everything works, but some pages do not open
There can be three options - problems with the site itself, content blocking by an antivirus program, or outdated cookies and cache.
You can check the site's performance by loading it in any other browser, and, if it works correctly, clear stale data Google Chrome: go to settings - history - clear history.
If the site is blocked by an antivirus, then in 99% of 100% it is better not to open it. If you are sure about the content of the page, allow access to this resource in the notification window.
The problem is viral activity
If a virus enters your computer, it can damage the system files of the application and the browser will simply stop working, or the virus will change some settings to its own, and when you open any page, you will be transferred to various advertising sites, or pop-up windows with intrusive ads on any open page. 
In these cases, it is necessary scan your computer reliable anti-virus program and fix infected files. If this action does not help, uninstall and reinstall Chrome.
With frequent freezes and slow operation, look for a problem in a weak hardware. New versions of the program require a good computer performance. If you find it difficult to open several tabs or wait for a site to load for several minutes, there will be one piece of advice - increase the performance of your computer. Or try not to open multiple processes in parallel.
A browser is a popular program with which we open sites on the Internet. And if there are problems in her work, it interferes with the usual way of life, it causes inconvenience. Unfortunately, even the best browsers like Google Chrome are not immune to various failures.
Causes of problems and their solution
Sometimes unexpected crashes occur in the browser that prevent you from getting the necessary information on the Internet. As a rule, they need to be fixed quickly, so you need to know what errors can appear and how to eliminate each of them.
What problems may arise
Browser problems can occur due to various reasons, from an accidental settings failure to corrupted system files or a virus attack. In each of these cases, the browser processes are terminated, and the user may observe one of the manifestations of the failure:
- the browser does not start, that is, it does not react at all to attempts to open it;
- starts, but instead of the usual tabs, a gray or black screen is displayed;
- flies out;
- new pages do not open;
- The already open page hangs, not reacting to any actions.
Often you can fix the problem in the browser on your own, without resorting to the help of computer specialists. Let's take a look at the main reasons why crashes in Google Chrome may occur and how to solve them. But first, let's highlight one problem that can be perceived as a browser glitch without actually being one.
Browser shortcut not working
The reason why the browser may not respond in any way to the launch may be a non-working shortcut. To eliminate this cause, let's try to launch the browser directly, without using the desktop icon. For this:
How to replace label:
Video: how to create a desktop shortcut in Windows
Random system crash
The result of an accidental system failure can be the whole range of problems described above: the browser does not start at all or individual tabs do not open, videos do not work, pictures do not display, and so on. Such a problem arises due to a program conflict, and it can be eliminated by simply restarting the browser first, then, if this did not work, the operating system. However, in practice, various kinds of difficulties may arise, for example, the browser freezes and cannot be closed or cannot be opened after restarting the computer.
If the browser does not react in any way to your actions, you can force close it through the "Task Manager":
You can open the browser without using a shortcut, for example, through the "Start" button:
Sometimes you can fix the problem with starting the browser or displaying a gray screen in it by using administrator rights, that is, by launching it through the appropriate line in the context menu.
By right-clicking on the Google Chrome icon, select "Run as administrator"
If the browser is very slow and freezes, the cause may be a simple overload. Google Chrome has a special command for this case, using which you can quickly restart the browser.
Antivirus incompatibility
Sometimes developers make some changes to their product that the antivirus can perceive as malicious and block the program. Therefore, it is necessary to see which programs the antivirus considers unsafe. If Google Chrome is found in the list of threats, it should be moved to the list of exceptions and the browser will be restored. Consider how to do this, using the example of Kaspersky antivirus:
- Open the antivirus and click the "More features" button.
Open the start window of Kaspersky antivirus and select "More features"
- The "Tools" window will open. Select "Quarantine" from the side menu.
Find the "Quarantine" section and click on it
- Files blocked by the antivirus will be displayed in the Quarantine window. If there is Google Chrome among them, you must select it and click the "Restore" button.
The "Quarantine" may contain files blocked by the antivirus, select them with the left mouse button and click "Restore"
To prevent Google Chrome from being included in the list of programs blocked by antivirus, you should add it to the list of exceptions:
- Click the "Settings" (gear) icon in the lower left corner of the window.
- In the side menu, select the "Advanced" section, and in it - "Threats and exclusions".
In the settings, select "Threats and exclusions"
- In the "Threats" options, click on "Configure exclusions".
To configure exclusions, select the appropriate line in the options window
- The program will display a list of already existing exclusions, in which you need to add Google Chrome by clicking the "Add" button.
Click the "Add" button
- Using the "Browse" button, find Google Chrome and click the "Add" button again.
Find Google Chrome and click "Add"
- We confirm the choice. After that, Google Chrome will appear in the list of exceptions.
If everything is done correctly, Google Chrome will appear in the list of exceptions.
virus attack
The situation is much worse in the case of real virus activity, which can cause browser crashes and a complete cessation of its functioning. To check your computer for a virus attack, do the following:
- Run a full scan of the operating system on the installed antivirus. To do this, first open the "Check" section.
In the start menu, select the "Check" section
- The antivirus will prompt you to select a scan option. If a virus attack is suspected, a full scan should be selected. To run it, click the "Start scan" button.
If you suspect that there are viruses on your computer, select the full scan mode
- Wait for the results. A full system check will take some time. After the scan is completed, the antivirus will report the result and, if threats are detected, tell you what to do. Usually the options are: cure, delete, quarantine, ignore, add to the list of exceptions.
View system scan results and troubleshooting tips
- After eliminating the threat, close the antivirus and restart the operating system.
Browser version incompatibility with operating system
If Google Chrome is only installed and has not yet been able to work normally, and at startup a gray screen is displayed instead of the usual interface, the cause of the problem is most likely the incompatibility of the bitness of the operating system and browser, that is, in the wrong version. In this case, Google Chrome will have to be uninstalled, and then download the correct version (taking into account the bitness of the operating system) and reinstall.
How to find out the bitness of the operating system:
Video: where to see the bitness of the operating system
Reinstalling the browser is carried out in three stages:
- The old version is removed.
- The registry is cleaned from the remaining files.
- The browser is downloaded from the official site and installed on the computer.
How to remove the old version of the browser:
- Go to Start and Control Panel.
In the lower left corner of the screen, open "Start" and then select "Control Panel"
- Select the "Programs and Features" section.
In the main window of the control panel, select "Programs and Features"
- Find and highlight Google Chrome.
Find Google Chrome and select it with the left mouse button
- Click the "Delete" button and confirm your choice.
How to install a new version of Google Chrome:
Video: possible problems when reinstalling the browser
System file corruption
If you see the startup start (the browser blinks for a fraction of a second) and then a shutdown follows, the cause may be damage or modification of system files. You can check the integrity of files using the built-in SFC utility.
How to check:
- Open "Start" and "All Programs".
Open the list of all programs through the start menu
- Find the folder "Standard" and click on it with the left button.
- In the list that opens, find the "Command line" and call the context menu.
Find "Command Prompt" and right-click on it to bring up the context menu
- We execute the launch with administrator rights by selecting the appropriate line in the list of the context menu.
In the context menu, select the line "Run as administrator"
- The Command Prompt window will open. Enter the command sfc /verifyonly and press Enter. We are waiting for the end - scanning the system will take some time. If Google Chrome files are corrupted, this will show up in the scan results.
Run a system scan and wait for the results
There are two ways to fix the situation:
- restore the system using a special function. In this case, the computer will return to the state it was before the selected restore point;
- reinstall the browser as described above.
How to restore the system:
- Go to Start and Control Panel. Select the "Recovery" section.
In the "All Control Panel Items" window, select "Recovery"
- In the window that opens, find the "Start System Restore" button and click it.
Click the "Start System Restore" button
- The system will open a window with Windows restore points corresponding to specific dates and times. Choose the one in which there were no problems in the browser. If necessary, check the box next to the "Show other restore points" line. Click next.
From the proposed list of restore points, select the date and time when the browser worked fine
- A window will open in which you need to confirm the restore point by clicking on "Finish".
It is important to understand that programs, applications, and all system changes that have occurred since the restore point will be deleted. On the contrary, deleted programs will be restored. Personal files (documents, music, movies, photos, etc.) will not be affected in the process, that is, they will not be affected in any way.
Confirm the system restore point and click "Finish"
Video: how to restore the Windows 7 system
The recovery process in Window 10 is similar, the difference is only in the elements of the system interface.
Video: Windows 10 recovery
If you have installed new programs on your computer since the restore point date, it may be easier to reinstall the browser itself.
Profile error
In some cases, the browser informs the user about problems, for example, by sending messages about incorrect loading of the profile. In this situation, the browser works as usual, but certain functions may not be available: search history, Chrome extensions or apps, and others. In addition, the frequent error message distracts from the tasks being performed and becomes annoying over time. Therefore, it is better to eliminate the cause of incorrect profile loading.
If Google Chrome finds an error in the user profile, it will certainly report it.
How to fix the error:
- Press the key combination: Win+R.
- For Windows 7, 8, and 10, enter %USERPROFILE%\AppData\Local\Google\Chrome\User Data\ in the File Explorer address bar. For XP version - %USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\.
Find the Web Data file and delete it
Sometimes the required file cannot be found. This may be related to the display settings.
What to do:
Video: How to fix a Google Chrome profile error
We examined the main situations in which the normal functioning of the browser is disrupted, and ways to solve it. Using our instructions, you can troubleshoot the causes of problems and continue working with your favorite web browser.
Let's imagine that you decide to access the Internet using your favorite Google Chrome browser, but it does not open. There can be many reasons for this, as well as ways to fix it. Consider the most common of them, as well as ways to correct the situation.
Antiviruses and firewalls
If google chrome windows 7 does not start, then the cause will most likely need to be looked for in the antivirus programs installed on the computer. It is the antivirus or firewall blocking the opening of the browser. Getting rid of the problem is quite simple.
First you need to check if the browser is really not starting due to the antivirus program. To do this, temporarily disable the firewall or antivirus. How, for example, to disable the firewall in windows 8, you will learn. Now we start the Internet browser. If it opens, then we have found the cause of the problem. In this case, you will need to create an exception for Google Chrome in the antivirus settings. After that, turn on the antivirus program again. If everything is done correctly, then there should be no problems with launching Google Chrome.
It has been noticed that often the browser conflicts with Spyware Doctor. In addition, users with McAfee Enterprise antivirus and Comodo firewall installed on the computer may experience problems. But other programs can also block Google Chrome.
Profile corruption in Google Chrome
There are other errors that prevent the browser from working. So, sometimes Google Chrome does not open or the program window closes a few seconds after launch. If you don't get any error messages, then the user account may be the problem.
We solve problems in several stages. First of all, we pay attention to the fact that the antivirus or firewall must be updated to the latest version. In the application settings, we look to make sure that there is an entry that chrome.exe is allowed as a process. If all this is done, but the problem remains, then we will try to create a new profile. It should be noted that here it will be possible to transfer information from the old account. However, if the latter is damaged, then this is not recommended.
To create a new profile in the windows operating system, first close Google Chrome. After that, we need to open Windows Explorer, for which you can use the Win and E hotkeys. We are looking for the LOCALAPPDATA folder. Next, we go along the route Google-Chrome-User Data. In this window, we are interested in a folder called Default. We click on it with the mouse, select rename and enter Backup Default.
After the done actions, launch the browser. Automatically, the first time you open it, a new Default folder should automatically appear. To transfer information from the old profile, we still need it. So, in order for bookmarks to appear in the new account from the old version, you need to transfer the Bookmarks.bak folder here. And don't forget to rename it to Bookmarks.
For OS from Apple, the steps will be similar. The only thing is that the browser files will not be initially located in the Library. Next, you need to go to the Application Support folder. All other steps are similar to what we do in Windows.
Of course, these reasons are not the only ones. Therefore, the above methods do not always help to restart Google Chrome. For example, often a virus could damage an application. In any case, if your browser does not open, then first we try what is described above. You can also try again. If this does not help, then you will need to look for the problem elsewhere, and possibly resort to the help of specialists.
Google Chrome, like most programs on your computer, is vulnerable. Therefore, after visiting pages with malware, problems often appear in working with the browser. There may be problems with opening pages or switching to the desired page, for example, Chome does not open the sites that you wrote in the address bar, or the browser starts up with an unnecessary page.
The main reasons why chrome may have problems displaying pages:
1. The Internet is gone.
The Internet may have turned off, we are looking at the network cable, we are checking the WI-FI network, we are checking the router.
2.Changed launch path
Malicious programs can add some parameters to the shortcut. To see them, you need to right-click on the shortcut and select Properties from the context menu. In the properties of the shortcut, we will see the line "С:\Program Files\Google\Chrome\Application\chrome.exe"http://delta-homes.com/ - as an example of an incorrect object address string for starting the browser. In any case, the shortcut to the program should look like this: "C:\Program Files\Google\Chrome\Application\chrome.exe" (the path in your shortcut may be different).
4.2 Here you will need an uninstaller program, such as CCleaner or its analogues. After downloading this software from the Internet, we will remove the damaged browser. Uninstall programs often completely remove all parts of the program from the registry, we recommend that you remove it with special programs, and not with the default Windows uninstaller.
After the above procedures, you will need to reinstall the browser by downloading the latest version from our or the official website (as needed). If you are not satisfied with the Google Chrome browser, you can try other browsers, such as Internet Explorer, Opera, Firefox, SeaMonkey.
