From this guide, you will learn how to disable the "Be in the know" service for Beeline subscribers, and, moreover, do it correctly and prevent repeated debiting of funds from your personal account.
The service "Be in the know" is intended for users of the Beeline operator who want to immediately receive information about missed incoming calls, regardless of whether the phone is turned off or not.
After connecting, the number will receive notifications (in the form of SMS and voice messages) about missed calls, with information about the time of the call and the identification of the caller's number. For this, it is enough for your phone to appear within the coverage area of the operator's network. Notifications
The cost of using is 50 kopecks / day (prepaid payment system). Additional charges apply for listening to voice messages. It is charged according to the price of an outgoing call within the network. Service activation and deactivation are free of charge.
How to turn off "Be in the know plus"
There are three ways how to deactivate the "Keep in touch +" service:
- send a USSD command * 110 * 1062 # from a mobile phone and press "Call"?
- call the special number 0641062,
- contact the call center of the operator at 0611 or 8 800 700-0611.
- Tatyana 12/20/2018 at 22:10
I am outraged by this attitude. This is not the first time they connect paid services, and without my knowledge. Today they connected some kind of locator, saw the SMS and was amazed, the phone was generally lying separately and there were no other SMS except this one. Okay, my son-in-law asked to turn off the service immediately. And in a moment they licked the money, although I have unlimited and I don’t call anywhere except for Beeline numbers, as I understand they licked it to this short number for the service, which, as they wrote in SMS for the first seven days, is free, and then by 7 rubles per day. Probably need to leave Beeline for some other operator ...
- Stas 12.12.2018 at 16:37
Good afternoon.
I have been using your services for a very long time, I pay 600 rubles a month.
Today, December 11, there is no Internet all day and I sit without a TV, your robot replies that technical problems will be eliminated by December 12 to 16-00, although they promised until 12/11/18 until 23-00
As a consumer and your client, I demand that you recalculate the subscription fee for me, since you do not fulfill your obligations under the agreement, in case of refusal I will have to apply above - Evgeniy 09.12.2018 at 00:04
Good day! In with. Verkh-Kamyshenka, Zarinsky District, Altai Territory, the speed of Beeline wireless Internet in the morning at 8 am is a maximum of 2-3 Mbps, and in the afternoon 50-100 kbps. And there is no wired internet in the village at all. Therefore, residents are not able to go online to make an appointment with clinics or pay utility bills. And even more so to use sites such as gosuslugi for various payments, including the payment of tax.
- Elena 02.12.2018 at 12:28
I have been using the beeline for 8 years, but now the services of the beeline have deteriorated significantly. Firstly, the network is either out of the access zone, then there is no network at all, then the Internet is not caught by an interesting system, secondly, money is constantly withdrawn and services are connected, which you do not have time to follow and control, and thirdly, offices and services leave much to be desired, incompetent staff who cannot provide an accessible and correct consultation, eternal queues, and so on. I do not recommend anyone to use the beeline, run away from here!
- Ivanov S. 23.11.2018 at 23:40
I have been a Beeline subscriber for several years. Transferred the whole family to this operator. Recently, the Beeline quietly raised the prices of its tariffs without any notice, simply because they wanted to, this is not the first time this has happened. And the quality of communication and the Internet is deteriorating from month to month. All complaints are sent far away. This is how they care about customers, this is how their opinion is important to them. Fortunately, there is no monopoly in this area and the competition is great, I am leaving this operator myself, I will take all my friends and acquaintances away and I do not recommend everyone to cooperate with them.
- Mikhail 11/16/2018 at 22:20
Good afternoon.
I have been your client for over 8 years.
Over the past 2 years, the quality of communication and the Internet has deteriorated, the cost of communication has increased and I decided to switch to a megaphone operator.
Within the framework of the laws of the Russian Federation, I have the right to switch to another operator while maintaining the number.
But unfortunately, having got acquainted with how the processes and people work in the Beeline company, I have to leave the complaint and demand to answer it and help me with the solution.
1) The process of switching to Megafon, I initiated back in October by filling out the corresponding application. But I was faced with the fact that Beeline is blocking these statements, referring not to the fact that the personal data is not correct.
2) To verify the data, I turned to the Beeline office (Mega Belaya Dacha), where they confirmed to me that all the data matched 100%.
3) After reconciliation, Beeline again rejected the port number !!!
4) After phoning Megafon and making sure that they had filled out everything correctly, I began to call Beeline.
5) Having phoned Beeline, they told me in the support service that there is a mistake in the name in the application.
6) I again went to the Megafon office and asked to print out the application and the contract for the provision of communication services and with these documents went to the Beeline office (Belaya Dacha)
7) In the Beeline office (Belaya Dacha) they checked again and only 2 times saw that the place of birth was not filled in correctly. They said that they fixed it, but I do not 100% believe in it.
8) I asked the office to print out a contract with my data ... After waiting 15 minutes, I was told that I needed to wait another 40 minutes ... while the head of this office, a rude employee Olga, believes that these are the client's problems, and her .... But I think this is a question for the culture of service in the retail network, apparently, this is how it is accepted in your country.As a result, I demand to transfer my number to a normal operator! I have lost more than a month now facing your stupid processes.
- Natalya 11/12/2018 at 23:14
I connected the tariff plan to my wife 3 in 1, the Internet, television and mobile communications, my wife received it, when I came after work I found an old, dirty TV receiver with cat hair and cockroaches - this is just something, I myself have been using the Beeline connection for 15 years, but this horror is not expected.
- Olga 08.11.2018 at 19:26
the beeline operator illegally connects services for which it debits funds every day! at night or late in the evening, sms come when people do not read them, with the connection of services and naturally they automatically begin to write off money until the person notices where his money is evaporating from the account, and sometimes it happens a month later! but if a person is out of the network coverage area for a couple of days and cannot see these SMS at all and turn it off accordingly !! I can imagine how they cheat pensioners who do not use their personal account at all! Can't take it anymore !! what a swinish attitude !!! And even now, more sophisticated ways of concealing illegally withdrawn funds are not visible even in your personal account, only when you print out the details !!!
- Alexander 05/12/2018 at 11:12
They impose the service "Mood 2" with a cost of 600 rubles. per month. After talking and unsubscribing from her, they sign again after a while. I already thought the wild times were over, but no. Beeline again took up the old one.
- Raisa 05/11/2018 at 19:39
Without my knowledge and without my consent, Beeline connected a subscription fee
for "Be aware", which I did not order to illegally charge money from my balance until I noticed how my balance was decreasing. - Nikolay 04/19/2018 at 12:30
Claim.
Starting from December 21, 2017 to April 18, 2018 inclusive, funds in the total amount of 431 rubles 75 kopecks were debited from my number +7 9031537524, of which:
- subscription fee for the “Be in the know +” service, activated on December 21, 2017 (tariff 1 ruble 50 kopecks per day), that is, in the amount of 276 rubles 75 kopecks;
- for paid services for the Beeline Astrological Portal service to the short number 6514, connected from March 19, 2018 (tariff 5 rubles per day), that is, in the amount of 155 rubles.
I discovered the connection of these services on April 18, 2018 and immediately applied for their disconnection through my personal account.
I did not connect or confirm these services, they were connected by PJSC VimpelCom (Beeline brand) arbitrarily and unlawfully, thereby violating my rights and causing me material damage.
In connection with the foregoing and on the basis of Part 3 of Article 16 of the Law of the Russian Federation "On Protection of Consumer Rights" (the Seller (Contractor) is not entitled to perform additional work, services for a fee without the consent of the consumer. The consumer has the right to refuse to pay for such work (services), and if they are paid, the consumer has the right to demand from the seller (performer) the return of the amount paid. The consumer's consent to perform additional work, services for a fee is drawn up by the seller (performer) in writing, unless otherwise provided by federal law.), I demand that I immediately disconnect the illegally connected services and services, as well as make an immediate refund to the balance of my phone to the number +7 9031537524 in the amount of 431 rubles 75 kopecks, without deducting the cost of taxes and any other commissions.
I ask you to notify me of the measures taken within the time limit established by law by e-mail and on this website. In case of failure to take proper response measures, I reserve the right to contact Roskomnadzor, Rospotrebnadzor and the court.
Respectfully yours, N.S. Sidorin
April 04, 2018 - Alexander 04/11/2018 at 17:01
Hello! I am a subscriber of numbers: 960-819-02-10, 961-385-04-77. On both numbers on December 22, 17, without my consent, the “Be in the know +” service was connected. I found out about this on January 26, 18, when I entered my personal account. For the period from 22.12.17 to 26.01.18, 54 rubles were withdrawn from the account. Thus, I incurred losses of 108 rubles. Due to the fact that I did not give my consent to connect the service, I ask you to return the money to the account. If my request is not met, I will have to contact: Rospotrebnadzor, I contacted the operator online in January 2018, no result.
- Natalia 04/03/2018 at 09:45
When switching from one tariff to another, a paid service was activated. Be in the know! When switching, the operator did not say that this service is automatically connected. Accordingly, 1.5 rubles were secretly debited from my account every day. I ask you to return the amount written off to me. I don’t use this service and I don’t need it! If I had been aware that this service is connected automatically, I would have disabled it right away!
- Fluor 04/01/2018 at 16:05
Without my knowledge, the paid service "Be in the know" was connected to me, about which I found out only 2 months later. I want to return the money for using the service that was forcibly connected to me.
Reference numbers:
0611 and press "Call"- from mobile phones.
8 800 700-0611 - from city numbers.
7 495 797 2727 - from mobile in roaming (free of charge).
8 800 700 8000 - home internet and television.
If the cell phone is switched off or is not in range of the mobile network, it will not receive incoming calls. Subscribers who call during this period are notified that the subscriber they are calling is unavailable with an offer to make a call later. How can you find out about the calls that have been received on your phone during this time? It is for such a case that Beeline has provided the "Be in the know +" service, which also has the name "You've received a call."
The reasons for the lack of communication can be very different factors. This can be a discharged device battery, poor coverage, and many others, due to which they will not be able to reach you. It is not always possible to wait for another call, as there are calls that can be extremely important to you.
This service allows subscribers to receive SMS notifications about all missed calls when the mobile network was unavailable. Also, it activates the answering machine function and allows you to listen to messages that callers leave.
The option allows you to save data about the made incoming calls when the subscriber is unavailable. When the user reconnects to the cellular network, an SMS notification will be immediately sent to his phone, which will contain the following data on missed calls:
- phone numbers of subscribers who tried to get through;
- date and time of each incoming call;
- number with which you can listen to the voice messages left by subscribers.
The principle of functioning of the built-in answering machine of the service "Be in the know"
By connecting this service, you are provided not only with access to information regarding missed calls, but also with the activation of a regular answering machine. Its task is to inform the user about missed calls by SMS. Subscribers who call get the opportunity to leave a short voice message, the maximum duration of which is 40 seconds. One subscriber can leave 30 such messages.
The built-in answering machine will be activated when the called party is unable to receive a call. If after 30 seconds of waiting he does not pick up the phone, then the mobile network will automatically transfer this call to the answering machine. After turning on the answering machine, the subscriber has the opportunity to leave a short voice message.
The cost of recording such a message for an incoming subscriber is the same as for a phone call. The subscription fee is charged based on the conditions of the connected tariff plan of the subscriber making the call. The received voice message can be stored in the option memory for no more than a day. After 24 hours, messages will be deleted automatically.
Listening to voice messages
As a subscriber who uses the "Be in the know +" service, listen to the messages left by him on the answering machine. In order to listen to incoming voice messages, you need to call the number 0646 ... Tariffication for the specified number is made according to your tariff plan.
Features of the service "Be in the know +" from Beeline
- the option does not need to be configured;
- functions only in the Beeline home network, in intranet roaming in the Russian Federation;
- Provides standard basic voicemail functionality that does not include recording a personalized greeting.
How to activate the “Be in the know +” service?
To activate this service, you need to make a call to the number 067401061 ... You can also use the USSD request *110*1061# ... The connection of the option is absolutely free. The subscription fee depends entirely on the features of your tariff plan:
- postpaid tariffs do not have a monthly fee;
- ruler "Everything!" also does not provide a subscription fee;
- other tariffs provide for a fee of 0.5 rubles per day.
How to disable the "Be in the know" service from Beeline?
If the need for the service has ceased, then it is better to turn it off, so that the subscription fee is not withdrawn from you. You can disable the option by calling the number 067401062. Calls to this number are free of charge. Another option would be to send a USSD command *110*1062# .
Have you tried to get through, but unfortunately the new ones did not have time to answer or your phone is disconnected? Or maybe it is dead, or you just didn’t hear the call? There are many reasons for missed calls. But Beeline still figured out how to notify you of all missed calls. The Beeline service will help you figure out: who called you and when, providing all the detailed information about the time of the call, the caller, and even the messages left by him. Now you don't miss a single important call!
Attention! The “Be in the know” service itself is no longer available for connection at the moment. Instead, the mobile operator offers an updated version - "Be in the know +". All functionality of the option remains the same, plus you can now receive and listen to messages from callers.
An option is available for all tariff plans, although on some tariffs it is automatically connected when the SIM card is activated.
Service activation is free, but the subscription fee is still provided and is 0.50 rubles. daily for prepaid subscribers. For those who have a postpaid payment system, the service is free.
After activating the option, when you turn on the phone (if it was discharged or turned off) or when the network is available (if the subscriber was "out of its coverage"), you will receive all detailed information about missed calls and abandoned messages in SMS messages.
The cost of listening to a message is calculated according to the tariffication of outgoing intranet calls of your operator. The subscriber who decides to leave you a message also pays for it based on the tariff cost of outgoing intranet calls.
Important! The option can be used in the home region and intranet roaming. It is not available in international roaming.
How to activate the service?
If you always want to know and "Be in the know" who called you - then there is nothing easier!
One has only to dial
- * 110 * 1061 #, call;
- or call the number 067401061, not forgetting to also press the call button.
Advice. “Be in the know +” will not work if the subscriber has “Caller ID” connected. Although the option will always be active with zero and negative balance, unless the subscriber, of course, deactivates it in advance.
Disable "Be in the know +"
If you are absolutely not interested in who, when and how long tried to get through to you, then Beeline can be turned off.
Previously, each subscriber used the Beeline "Be aware" option, which was replaced by a new, more improved, convenient and undoubtedly useful Beeline "Be aware" service. What is this option and what is its convenience, and how it works?
What is the “Be in the know +” service?
A modern person today cannot do without using a cell phone, since being in touch with family, friends and work colleagues around the clock is the norm of our time. In the life of any person, there are various situations when he cannot be in the coverage area of the cellular network. There may be various reasons, for example, poor quality of the network coverage, a disconnected or discharged cell phone, the inability to answer an incoming call, as well as many other reasons, as a result of which other subscribers will not be able to reach you. As a result, you run the risk of missing a grand event, a long-awaited meeting or very important negotiations for work.
In order to avoid the consequences of annoying unforeseen circumstances, the Beeline operator provides a necessary and extremely useful service "Be in the know plus" Beeline, which will take care of you by sending notifications to your phone number. The notification will contain information about who and when tried to contact you if you were not able to answer the incoming call.
Now you will always be aware of who tried to call you and at what time.
Messages come to the phone number instantly, as soon as the mobile phone is in the network coverage area. This service also provides an opportunity for subscribers making attempts to call you, record and send short voice messages.
How to connect and disconnect "Be in the know +" from Beeline
- You can connect Beeline "Be in the know +" by typing the command - *110*1061# , as well as by dialing a short phone number on a mobile phone - 06740106 .
- You can deactivate the Beeline service by typing the command - *110*1062# , as well as by dialing a short number on a mobile phone - 067401062 .
Terms of service
- The service is generally available in the home region and across Russia in the Beeline mobile network.
- There is no charge for connecting this option.
- If your tariff plan has previously activated the "Be in the know +" service from the Beeline mobile operator, then the subscriber who wants to contact you will be automatically prompted to record a voice message while you are not available for him.
A voice message
The message left for you, at a time when you are unavailable for the subscriber, will be stored for exactly 24 hours from the moment of recording, so hurry up to listen to them. At the end of the day, the left record will be irretrievably deleted.
The maximum length of a recorded voice message will be 40 seconds.
You can listen to the recording by a short number that will be sent to your phone number in the notification. If the subscriber who made an attempt to get through to you does not want to record a voice message, then you will receive an SMS notification with information about the missed incoming call. The option does not ask for any additional settings in your mobile phone.
Operator Beeline takes care of its customers. With the Beeline “Be in the know +” service, you no longer have to be afraid to turn off your cell phone at a meeting or go out of town where the mobile network does not catch. Beeline will notify you of the exact number of incoming calls from each subscriber and their exact time. Be aware of all events, do not miss a single interlocutor and enjoy pleasant communication with Beeline!
The largest operator MTS in Russia offers a lot of services to its subscribers. But often these services eat up a significant portion of the subscription fee or time. Therefore, the owner of the room thinks about how to get rid of the service, which is no longer needed. We will tell you how to quickly disconnect the “Be in the know” service from MTS further.
"Be in the know" part from "MTS News"
"Be in the know" is part of the "MTS News" package. So it turns out that by subscribing to it, you will already be using several types of service. Including “Be in the know”. You can completely disable the entire package of services by calling the number *111*1212*2# .
There is also an option to manually cancel the annoying package in the phone:
- Clear the list of received messages in the menu section " MTS Services - MTS News - Received ";
- Turn off broadcasting in the phone menu section « MTS Services - MTS News - Settings - Additional - Broadcasting - Switch off ".
It is possible to disable all boring services from "MTS News" send an SMS with the text " stop»To the number 770911 .
And you say goodbye to the notifications that regularly pop up on your phone.
Communication with the operator
But if you want to refuse only the service "Be in the know", then you can call your operator at the number 0890 from a mobile phone, or to 8-800-250-08-90 from a city number. You can also contact him on the website mts.ru. The operator will tell you how to turn off the service you are bored with.
We go to the MTS salon
Not a very convenient and time consuming option is to go to the salon of your operator. There they will help you, disconnect unnecessary services.
We figure it out on our own
There is an option to do everything manually. It is for MTS that it is proposed to dial a combination of numbers *62*+79168920892# ... Thus, you will deactivate the "Be in the know" service from MTS.
Stop
You can also communicate with the MTS service using SMS. To stop using the service "Be in the know" send SMS with the word " Stop»To the number 36021 .
Internet help
If you like using the services of an Internet assistant, then this option is more familiar and convenient for you.
- We go to the website https://ihelper.nnov.mts.ru. You will have to log in there.
- We select the column "Service management" or "My subscriptions".
- Find there "Be aware" and disable it by clicking on the "Disable" button.
This is how you can refuse a boring service. Choose your option, and your phone will not bother you every minute with notifications you do not need.
