Beeline subscriber service number from mobile. To call the Beeline operator

The help of Beeline help desk consultants is invaluable. They solve our problems with cellular communications, talk about the features of tariffs, services and options, help subscribers cope with the connection of traffic packages, and even provide information about the latest charges. The Beeline Help Desk is available to every subscriber. The main thing is to manage to get through to specialists, which is often associated with various problems. We will tell you how to call the contact center and get help from consultants.

Call Beeline Help Desk

0611 or 8-800-700-0611

A bit about self-service

Recently, all telecom operators have a tendency to impose self-service services on subscribers. In fact, it all comes down to using automated help desks and mobile apps. The official application from Beeline is a complete system for managing your number.

Here you can:

• Refine your tariff plan;
• Get information about connected services;
• Pay for communication services;
• Enable or disable various options;
• Change tariff plan;
• Specify the location of service offices;
• Communicate with the support team in the chat mode.

As we can see, the functionality is very good.

But this is not enough. Extended functionality, which will allow us to do without the Beeline help desk, will offer us a “Personal Account”, available on the official website of the operator. We log in here with our login and password (or go through the registration procedure), after which we get into the real control panel with our number. Here you can even order the details of your expenses, which cannot be done through the help desk.. Many other features are available that are not available on a mobile phone.

Beeline reference numbers

No self-service service can help a person who is far from technology. And the majority of such subscribers - people cannot deal with either their personal account or the mobile application. There are also a number of issues that only consultants can deal with. Typical examples are unreasonable write-offs, obvious errors in detailing, lack of coverage in one place or another.

Beeline's main reference number is the short number 0611. Previously, it was printed on promotional and informational materials. But time has passed, the operator saves on everything (including consultants), so the contacts of the help desk are carefully hidden - probably so as not to burden the contact center with a limited number of specialists.

You can call the Beeline help desk at 0611 only from phones connected to the network of this operator. If we call here from the phones of other telecom operators (MTS, MegaFon, Tele2, Iota), then dialing will be impossible. If you want to call the help desk, but do not have a phone with a Beeline SIM card at hand, use the alternative number 8-800-700-0611.

You can call the specified help desk number not only from other mobile phones, but also from landline phones, and it’s completely free.

Recently, it has become impossible to get through to the Beeline help desk 0611 to a live consultant. An autoinformer sat down on this number, which stubbornly does not give communication with the operator's specialists. A long study of the depths of the autoinformer did not give anything - it seems that there is nothing here except for a boring robot. Therefore, we have prepared an alternative dialing method for you.

It consists in calling the Beeline help desk at 8-800-700-0611 from a handset connected to another operator. This is how we can access the contact center specialists. In some cases, it is enough to press the number “0” three times, after which the answering machine will “take offense” and connect with a specialist.

Please note that at any time this method may cease to exist, but at the moment it works.

Previously, there was another alternative method - to call a number that is focused on customers who are in international roaming. Assistance to them, it turns out, is a priority, and even free of charge, which could be used for one's own purposes while in Russia. But recent experiments have shown the inoperability of this method.

The answering machine sitting there persuades you to call 0611, where another answering machine will persuade you to install a mobile application - in the end, everything again comes down to self-service. By the way, the Beeline help desk number for subscribers outside the Russian Federation must be dialed through +7. That is, +7-495-974-88-88.

Beeline Directory

So, we already know the telephone number of the Beeline help desk operator, and we even know how to get through there. But this operator has another way to obtain information - it consists in using the official website. A whole guide from Beeline has been published here, which will help you find answers to the most popular questions. To do this, go to the "Help" section without going to the child subsections.

• Mobile connection;
• Modems and tablets;
• Home Internet;
• A television;
• Home phone.

By selecting the appropriate section, you will see many subcategories with questions and problems - as practice shows, the guide allows you to solve problems even faster than the Beeline help desk does. Here, information is given not only of a technical nature - the guide will tell you about the security of subscribers, help you find out where money can disappear, and provide data on common fraud schemes.

If you cannot find the information you need here, you can get help from Beeline from your mobile for free by calling 8-800-700-0611 (remember that it is easier to call from another mobile or landline).

The mobile operator Beeline has its own help desk, designed to assist customers in solving a number of issues and problems. But, at the same time, the company does not advertise all the available methods of communication with the contact center operator, so subscribers mainly rely on the autoinformer. If you need unified reference beeline but you don’t know how to call it, then use some of the recommendations suggested later in the article.

Firstly, you can call the operator using a short toll-free number, which is known to many -.

You will be able to connect with a “live” information center specialist if you follow all the prompts of the autoinformer. It is worth saying that at this stage it is not possible to provide a standard set of all the necessary keys, by pressing which you can contact the operator. There are several reasons for this, one of which is the presence of different voice menus in each region of Russia. In addition, the autoinformer itself periodically receives changes, so if you do not want to spend time following all the instructions of the voice menu, you need to use the following option.

So, secondly, it's much easier contact Beeline operator by calling from a landline number or even a SIM card from a completely different mobile operator (any). The company has several numbers where you can contact the operator and solve specific problems.

If for some reason you were not able to contact the operator over the phone, then you have at your disposal several more equally convenient alternative methods. For example, you can send an email to [email protected], which would describe the problem. Also on the Beeline website there is a menu item "Feedback Form", which can also be used.

Further, the following method can be called convenient - ask a question by SMS by sending it to the number 0622. You will also receive an answer to the question in the form of SMS. But, remember that this service can only be available from 07.00 am to 22.00 pm Moscow time.

Reference phone numbers "Beeline" - 3.3 out of 5 based on 7 votes

Most likely, each user of the mobile network at least once made a call to the operator's help desk. This is natural, because sometimes difficulties or questions arise that are very difficult for a person without special knowledge and skills to solve. To solve such problems, the customer support service is working - 24 hours a day without breaks and weekends

All calls and requests to technical support are absolutely free and available at any time. You can contact the operator with any question or request regarding the terms of using mobile communications: for example, how to activate or deactivate a service, replenish an account or take a loan, what to do if the settings are lost, and many other questions. Contact Beeline mobile specialists You can either by phone (then in most cases you first have a conversation with an answering machine), or by e-mail or via SMS. Most users prefer to call the help desk and connect with an employee through an answering machine to immediately resolve the problem.

Technical support phones

You can talk to a specialist from a smartphone, any phone and tariff (from a city phone or being a subscriber of another operator). So, call any of the following numbers:

1. 0611 . This is the standard phone of the Beeline operator's help desk, where most of the main tasks and issues are solved. Calls are received by an answering machine with the subsequent opportunity to communicate with company employees.
2. 8-800-700-0611 or 8-800-700-0080. The numbers work throughout the country and even when roaming within the network. Most often used to answer questions related to modem devices.
3. 8-800-700-2111 . The number is provided to help people who have home internet and a Wi-Fi router.
4. 8-800-700-8000 . Such a call is introduced for home phone, Internet and TV users.
5. 8-800-700-9966 . You can dial this number if you have any questions about a landline telephone or home Internet (Light).
6. 88001234567 . Help about settings for mobile internet.
7. +74959748888 . Designed for free communication with users who are in a state of international roaming.

Short help queries

In addition to calls, you are given the opportunity to send simple commands that will help you solve some problems yourself: *110*09# (list of services on your room), *110*05# (information about your TP), *111# (connection/disconnection of services), *110*10# (your mobile number), 064012 (what to do if there is no money on the account), 0676 (how to save money in roaming), 0717 (mobile internet settings), 068044 (protection against intruders), 0603 (number filtering), 0533 (payments using your bank card), 065050 (country and city codes), 0678 (favorable calls and messages).

The answer to the request can immediately appear on the screen or come in the form of an SMS message - then you have to wait a few minutes.

Alternative communication options

If you have the opportunity to wait for a decision, you can use other ways to contact technical support: on the website website(registration is optional) in the corner, select " Ask a Question”and select the subject of the question and feedback (indicate your mobile contacts or a link to the mail). If you want to get an answer right away, go to the private form of communication with a company employee.

There is a mail This email address is being protected from spambots. You must have JavaScript enabled to view. , which responds to all user messages. To a reference number 0611 send a message explaining your problem, and in response you will receive an SMS with information about its resolution. If you have not waited for a connection with a specialist, order the “Call me back” service - and the released operator will dial your number himself.

Today, social networks on the Internet (for example, Vkontakte, Odnoklassniki and others) are very popular for simple and business communication, where you can also contact the online service. The Youtube channel publishes a video about all the possibilities of the Beeline operator, and on social networks you can not only contact the operators in the group (the group is marked as official), but also be aware of all the news (the blog on Twitter provides the same opportunity).

Rooms are also available to you. 8-800-700-0628 (support for legal entities) and 8-800-700-7007 (for advising legal entities with a certain form of communication). Thus, you have every opportunity to receive qualified "mobile" assistance.

Individual problems can be solved by contacting the Beeline operator directly. It is not always possible to get through to a support specialist right away, but from the many ways to contact the Beeline operator, there is always the best one:

1. Call from a mobile phone to the operator number 0611 for free. Press the key "1" or "2", then - "0". Some changes may be made to the voice menu, depending on the region: instead of the numbers 1, 2, there can be 3, 4, then "0". You can contact the Beeline Russia operator in this way quite quickly.
2. To communicate with the operator, the company provides help desk numbers available for calling from a Beeline mobile phone, from another operator (Tele2, Megafon, MTS) or from a landline phone. The client chooses a phone number to solve a specific problem. If it concerns:
   - mobile Internet and communications, the hotline is 8 800 7000 611;
   - wireless network WI-FI Beeline - 8 800 70 02 11;
   - USB modem -8 800 700 0080;
   - TV or home internet - 8 800 700 8000.
3. When you are in roaming mode, you can talk to a call center consultant from your mobile for free by calling +7 495 97 48 888.
4. A new channel has been opened for communication with a support service employee: WhatsApp number 968 600 06 11, which cannot be called, but you can send an SMS with a question. Add the number +7 968 ​​600 06 11 to your contact list.
5. Sending an email with a detailed description of the problem to This email address is being protected from spambots. You must have JavaScript enabled to view. .
6. On the site at the top right, click Ask a question, enter your question in the box, the electronic assistant will instantly answer it online.
7. Send a message to the operator number 0611. An employee of the service will consult for free at any time of the day.

Top posts of visitors with dialing methods:

Guest: To reach the operator, dial 0611, the answering machine says, dial 1; then 0 , the answering machine says; again 0, .. and again 0. Three zeros and the operator is in touch.

Guest: And I managed to contact the operator in a minute .... 0611 waiting, the answering machine started talking, press "1" waiting, talking, pressing "0" ... it still says ... "0" again and voila OPERATOR. True, I had read five sites before I found this advice.

Modern technologies are rapidly advancing and telecommunications companies (including Beeline) are among the first to use all technical innovations in their work. Of course, in such a situation, it is not easy for an ordinary user to understand the abundance of technical information on setting up and new company services. It’s good when there is someone to turn to, but if there is no one nearby who could help, then sometimes the only thing you can do is write or call the Beeline technical support service.

Beeline technical support phone numbers

The fastest and easiest way to get answers to all your questions is to call Beeline technical support from your mobile. Competent specialists will quickly help you connect / disconnect services, change the tariff and set up equipment. But Beeline is a big company and offers various kinds of services, so there are different phone numbers for the support service to communicate with different specialists.

We have already told, and in most cases this will help you, however, you can use other phone numbers. It is immediately worth noting that calls to all the numbers listed below in Russia are free, but you can only call 0611 from a Beeline phone and being in the coverage area of ​​its network.

• Mobile Subscriber Support Phone: 0611 , 8-800-700-0611 and +7-495-797-27-27
• Beeline support center for USB modem users: 8-800-700-0080
• Technical support for Wi-Fi subscribers Beeline: 8-800-700-2111
• For questions related to home Internet, home telephone and Beeline home television, call: 8-800-700-8000

How else can I contact Beeline support?

If you do not have the time and desire to wait for the operator's response and wander through the voice menu, you can use one of the alternative ways to contact the support service.

1) Leave a request for a callback from a technical support center consultant, an answer to a question by e-mail, or a chat with a specialist through the Beeline website. On any page of the site at the very top, on the right, there is a link "Ask a question" - click on it and select the desired item.

• In the "feedback" section, you can write your question detailing all the nuances, and choose how it would be more convenient for you to receive an answer - you can enter your phone number and choose the time for a Beeline support specialist to call you when it would be convenient for you . Or, you can enter your email address and a reply will be sent to you.
• In the "chat with a specialist" section, you can write to the support service in real time, where the specialist will immediately answer, you can ask all your questions, and he will respond promptly. After the conversation, you can evaluate his work and save the correspondence to your computer.

2) Write your question by e-mail to the Beeline technical support address [email protected]. There are also separate addresses of support services for various services:

• For questions about mobile communications, mobile Internet or USB modem: [email protected].
• For questions about Wi-Fi Internet from Beeline: [email protected].
• For questions on home phone, internet or digital TV: [email protected].

3) Write your question to the SMS support center. To do this, write and send your question via SMS to 0611 - you will be answered within a few minutes.

In addition, you can always contact one of the numerous offices of the company - customer service and support consultants regularly undergo training and advanced training, and they will be happy to help you set up your phone, change the tariff plan, connect and disconnect services, in general, they will do everything to make you stay Satisfied with Beeline.