Beeline unified support phone. "Beeline" contact center

Reference phone numbers "Beeline" - 3.3 out of 5 based on 7 votes

Most likely, every user of the mobile network at least once made a call to the operator's help desk. This is natural, because sometimes difficulties or questions arise that are very difficult for a person without special knowledge and skills to solve. To resolve such problems, the subscriber support service works - 24 hours a day without breaks and weekends

All calls and requests for technical support are absolutely free and available at any time. You can contact the operator with any question or request regarding the conditions for using mobile communications: for example, how to connect or disconnect any service, replenish an account or take a loan, what to do if the settings are lost, and many different questions. Contact mobile communication specialists Beeline you can either by phone (then in most cases you first have a conversation with an answering machine) or by e-mail or SMS. Most users prefer to call the help desk and use an answering machine to connect with an employee for immediate resolution of the problem.

Support phones

You can talk to a specialist from a smartphone, any phone and tariff (from a city phone or being a subscriber of another operator). So, call any of the following numbers:

1. 0611 ... This is the standard telephone of the Beeline information operator, where most of the basic tasks and questions are solved. Calls are received by an answering machine, followed by the possibility of communicating with the company's employees.
2. 8-800-700-0611 or 8-800-700-0080... Numbers work throughout the country and even in network roaming. Most often used to answer questions related to modem devices.
3. 8-800-700-2111 ... The number was provided to help people who have a home Internet and a Wi-Fi router.
4. 8-800-700-8000 ... Such a call was introduced for home phone, Internet and TV users.
5. 8-800-700-9966 ... You can dial this number if you have any questions about a landline phone or home Internet (Light).
6. 88001234567 ... Help about the parameters for the mobile Internet.
7. +74959748888 ... Designed for free communication with users in a state of international roaming.

Short reference queries

In addition to making calls, you are given the opportunity to send simple commands that will help you solve some tasks on your own: *110*09# (list of services on your number), *110*05# (information about your TP), *111# (connection / disconnection of services), *110*10# (your mobile number), 064012 (what to do if there is no money in the account), 0676 (how to save money in roaming), 0717 (mobile internet settings), 068044 (protection from intruders), 0603 (filtering numbers), 0533 (payments using your bank card), 065050 (country and city codes), 0678 (profitable calls and messages).

The answer to the request can immediately be displayed on the screen or come in the form of an SMS message - then you will have to wait a few minutes.

Alternative communication options

If you have the opportunity to wait for a decision, you can use other methods of contacting technical support: on the website site(registration is optional) in the corner, select " Ask a Question»And select the topic of the question and feedback (indicate your mobile contacts or a link to your email). If you want to get an answer right away, go to the private form of communication with a company employee.

There is a post office This email address is being protected from spambots. You need JavaScript enabled to view it. that responds to all messages from users. To reference number 0611 send a message explaining your problem, and in response you will receive an SMS with information about its resolution. If you did not wait for the connection with a specialist, order the "Call me back" service - and the released operator will dial your number himself.

Today, social networks on the Internet (for example, Vkontakte, Odnoklassniki and others) are very popular for simple and business communication, where you can also contact the online service. The Youtube channel publishes a video about all the capabilities of the Beeline operator, and on social networks you can not only contact the operators in the group (the group is marked as official), but also keep abreast of all the news (the Twitter blog also provides the same opportunity).

Rooms are also available to you 8-800-700-0628 (support for legal entities) and 8-800-700-7007 (for consulting legal entities with a certain form of communication). Thus, you have every opportunity to receive qualified "mobile" assistance.

Sometimes there are situations in which the help of an employee of a mobile company is urgently needed: unnecessary charges from the phone, unavailable services, or failures in the operation of the mobile network. The list of situations is, of course, not complete and any force majeure requires the intervention of a cellular operator. As you noticed, the topic of this article will be the question "How to call the Beeline operator?"

Free call to a Beeline support specialist - no problem

In all large companies, for the convenience of customers, there is a Contact Center, where, by calling, the user can solve any problems regarding their product or service.

Beeline is no exception and, positioning itself as a large and responsible company, whose cellular communication has become competitive and popular among the population of Russia and Kazakhstan, has made a support hotline for feedback with subscribers and solving their questions online around the clock.

You can call Beeline's subscriber service using free numbers 8800 700 0611 (for calls from mobile or landline) or 0611 (only for mobile phones connected to the Beeline network). You can do this in both the first and second cases completely free of charge.

Since Beeline is a company that covers a huge territory, it often happens that operators are busy, but before contacting them, Beeline invites you to contact another "consultant" in the form of an answering machine. Moreover, it is the answering machine that is very convenient to use if you have minor difficulties.

He will help solve such questions:

• Find out your number;
• Balance on the phone;
• Your room rate;
• The list of connected services (you can immediately turn them off as unnecessary or connect the necessary ones);
• Learn about new company information (promotions, discounts and new services).

Attention! In order to contact the operator quickly and directly without listening to all the information provided by the answering machine and waiting for a connection with a live employee of the company, the subscriber has the opportunity to order a call back. It is enough just to leave your question in the form of an SMS to 0611 and the consultation of a specialist will not keep you waiting long.

No time to wait - urgently need help or how to call the Beeline dispatcher directly?

In urgent cases (for example, you urgently need to call the information desk, but you call from abroad, and a paid call will be very expensive) for users who need urgent advice, Beeline offers to call the operator's number +7 495 974 88 88 .

Again, this will be a free call from any end of the Earth, if the call is made from a number registered in the Beeline network. This number also has voice mail, but don't worry - you won't have to mess around with it for a long time, since it is designed to find out which specialist you need to be connected with.

After a few moments of communication with the answering machine, you will be redirected to a live employee of the support office.

Additional sources of communication with technical support

The service package of the Beeline company includes an additional range of services, the users of which also need timely direct consultation on a particular issue.

It will be helpful to review:

In this case, the mobile operator provided a number of opportunities for how to contact him:

1. For direct communication on USB modem issues, use the phone number 8 800 700 00 80.
2. Beeline WiFi - 8 800 700 21 11.
3. Everything regarding home Internet, telephone or Beeline Television can be found by calling 8 800 700 80 00.
4. To set up the mobile Internet will help on the number - 8 800 123 45 67.

• You can write a letter describing your problem to the mail: [email protected] ;

• Nobody canceled the official website of the mobile network operator, where in the option "Feedback form" you can ask your question or make wishes for customer service;

• The service "We will call you back" was created especially for those who cannot hang on the phone for a long time. In any of the technical support voice menus, by pressing the 1 key you will order a call back, and the operator will contact you as soon as possible;
• Any question can also be resolved through your Personal Account, by registering in which you can independently manage the options on your phone.

Let's summarize

Well, let's recap the above. Progress does not stand still and in the 21st century people will not be left unanswered anywhere. A lot of options for contacting the support service of the mobile operator Beeline is proof of this. Whatever you choose: hotline, short number, callback function or official website - you will always be on a short leg with your operator.

The subscriber can contact Beeline by calling the support service on such issues as poor connection quality, lack of a cellular network signal, incomprehensible write-offs of funds from a personal account and the like.

To be able to promptly help your customers in any situation, Beeline has different channels for communicating with subscribers. You can contact the operator either via the Internet or by one of the phone numbers of the support service. There are several other ways to get advice from Beeline specialists, which we will also mention in this article.

What numbers can I call the Beeline help desk?

Each subscriber of the mobile operator Beeline at one time or another was faced with a situation when the help of the support service was required. For a quick and effective solution to the problems of its customers, the mobile operator Beeline has a support phone number that works around the clock.

As is customary with mobile operators, a call to the Beeline contact center from its numbers is free. You can call the specialists by a short phone number 0611 ... By dialing this number, the subscriber enters the voice menu, with the help of which you can get a variety of information about services, tariffs and news of the cellular operator.

There are situations when the information received in automatic mode cannot help in resolving the issue. Then, following the instructions of the voice menu, the subscriber needs to press certain numbers to communicate with a specialist. It happens that all the specialists are busy at the time of the call - in this case, you have to wait for an answer. Usually, the autoinformer reports the approximate waiting time.

Those who, for some reason, often contact the Beeline support service, have probably noticed that the voice menu often changes. Therefore, every time you need to listen to the autoinformer, so as not to be mistaken with the choice of the desired menu item.

Beeline subscriber service phone

0611 or 8-800-700-0611

The short number of the subscriber service is aimed at those who call from Beeline numbers. All other phones are designed for owners of landline and other mobile phones. Also, the network has a special number for those who call the Beeline help desk from international roaming. However, let's talk about everything in order.

Beeline subscriber service number for network subscribers

The short phone number of the Beeline subscriber service is 0611... This number has been working on the network almost from the day it was founded. Having called 0611, we find ourselves in the voice menu, with the help of which we can get answers to many questions in automatic mode. For example, here we can learn about new promotions and offers, as well as receive information about new tariff plans and options available in the network.

After we get through to the autoinformer, you need to wait for the command to connect with the help desk consultants. Next, we wait until one of the consultants is free - in some cases, the Beeline subscriber service is overloaded with calls from subscribers, which is often observed during working hours and in the evening.

In parallel with the short number 0611, the Beeline network works and regular number 8-800-700-0611... In order to contact the consultants of the help desk, we will have to get through the voice menu of the autoinformer. Calls to all Beeline technical support numbers for subscribers of this network are absolutely free, even if the subscriber is in intranet roaming.

The secret way to dial a subscriber service

Recently, subscribers have begun to notice that the cunning answering machine on the 0611 number does not make it possible to reach out to the subscriber service operators. You can bypass it in the following way - call 8-800-700-0611 from a landline or other mobile phone (MegaFon, MTS, Tele2, Rostelecom or Iota), press three times on the number "0", after which the answering machine will connect you to the contact center of Beeline.

How to call the Beeline subscriber service from other operators

In order to call the Beeline help desk from the phones of other cellular operators, you need to use the federal number 8-800-700-0611... This number is analogous to the short number 0611 and is available for any Russian operators - MTS, MegaFon, Tele2, Skylink, Yota and Russian virtual operators. Calls to federal numbers are absolutely free.

How to get through to the subscriber service from the city

Do you need to call the Beeline help desk from a landline phone or even from a street payphone? The short number 0611, as you might guess, is not available for city numbers. Therefore, we will call the federal number 8-800-700-0611. Calls here are free of charge.

By calling the number of the operator of the Beeline subscriber service 8-800-700-0611 from the landline phone, we will get into the voice menu, where we need to get to the call of the consultant. After that we will be able to tell him about our problem or ask questions about the services or the quality of communication.

Subscriber service phone in roaming

If problems with communication have arisen in international roaming, then the help of consultants of the Beeline subscriber service becomes invaluable. Subscribers traveling abroad need to write in their phone book federal number + 7-495-974-8888... This number is available from Beeline numbers anywhere in the world, while in any guest networks of any country. What are the advantages of the federal Beeline support number for roaming?

The thing is that it is absolutely free for Beeline subscribers. That is, we can contact the help desk of our native operator from anywhere in the world without spending a single penny. And this is very important, given the huge communication rates when you are in international roaming.

If we are in intranet roaming in Russia, then to communicate with the Beeline subscriber service we can use the short number 0611 or the federal number 8-800-700-0611. Calls to the information center from intranet roaming for Beeline subscribers are absolutely free.

The unified support service for Beeline subscribers in Moscow and the Moscow region works for subscribers around the clock and without interruptions.

Single free number of the customer support service "Beeline" Moscow:

Call the single number of the round-the-clock support center "Beeline" 8800 700 0611 from mobile or city absolutely free.

How to call Beeline in Moscow?

When you call " Hotline Beeline Moscow»From a mobile phone connected to the operator's network in Moscow and the Moscow region, please use the free and round-the-clock reference number to connect to the Beeline helpdesk operator.

For calls from a mobile other operator (Megafon, MTS and Tele2), use the free phone 8 800 700 0611.

Was there an erroneous write-off or do you want to change your tariff and services? Be ready to provide the operator with passport data - they are necessary to provide personal services and secure customer identification. You can also contact the nearest Beeline express service office in Moscow and in all cities of the Moscow region.

Support number for calls from abroad and international roaming:

When you are in roaming from Beeline or in the regions of Russia - all calls to the number +7 495 9748888 will remain free for you from a mobile connected to the Beeline network... At the same time, if you want to call the contact center +7 495 9748888 from any other phones - calls are charged in accordance with the tariffs of your telecom operator. When making calls, be sure to dial the number in the international format, starting with the Russian code +7.

Online customer support "Beeline" in Moscow

Our support service works for subscribers not only by phone, but also online. Register in the official communities of the operator and feel free to ask any questions you are interested in, complain about service or fraud - all requests will be promptly considered by Beeline employees. Do you like email? Write to our address This email address is being protected from spambots. You need JavaScript enabled to view it. - we will try to answer and solve your problem promptly.

Beeline customer service is available for your questions and suggestions on the most popular social networks. Join the "Beeline" groups In contact with , on the Classmates and in Facebook .

Subscribe to the official microblogging on the social network Twitter. PR specialists regularly publish the most interesting information and the latest company news in Russia.

The cities of the Moscow region in which Beeline operates

Beeline customer support service at 88007000611 works in the following cities and towns of the Moscow region:

Bronnitsy, Dzerzhinsky, Dolgoprudny, Dubna, Zhukovsky, Zvenigorod, Ivanteevka, Korolev, Kotelniki, Krasnoarmeysk, Lobnya, Losino-Petrovsky, Lytkarino, Protvino, Pushchino, Reutov, Roshal, Serpukhov, Khimki, Elektrogorsk, Balashikha, Egoriev, Dom Istra, Kashira, Klin, Kolomna, Krasnogorsk, Likino-Dulyovo, Lukhovitsy, Lyubertsy, Mozhaisk, Mytishchi, Naro-Fominsk, Lakes, Orekhovo-Zuevo, Pavlovsky Posad, Podolsk, Ruza, Silver Ponds, Stupino, Fryazino, Chernogolovka Shatura, Shakhovskaya, Elektrostal, Volokolamsk, Voskresensk, Dmitrovsk, Odintsovo, Pushkin, Ramensk, Sergiev Posadsk, Serpukhov, Solnechnogorsk, Taldom, Shchelkov, Vlasikha, Voskhod, Star City, Krasnoznamensk, Molodyozhny.

In contact details operator Beeline in the capital region (Moscow and Moscow region), changes are possible. We recommend that you check the latest information on the round-the-clock hotline (referral service of the cellular operator) 8 800 700 0611 or on the official website www.beeline.ru/msk. The links and links provided are current as of June 2018.

In order to maintain a high quality of service for subscribers, all conversations with the specialists of the Beeline help center are recorded for further consideration. You can count on prompt answers to any questions, including, for example, "" or "What is the number of the Beeline operator", through. All tariffs and prices for Beeline services in Moscow are given in the current section for information only.