Important! If you are not heard when you call, this is a problem with the microphone. If you can't hear, it's a speaker problem. The iPhone from the 4th generation uses 2 microphones. One of them (the bottom microphone) is located at the bottom end next to the charge / sync connector. The second (top microphone) is on the top next to the headphone jack (iPhone 4 / 4S) or between the camera and flash (iPhone 5 / 5S / 6). It is very easy to identify which one does not work. It is enough to check the sound recording in the voice recorder application and in the camera application. (when recording video, the upper microphone is used, and in the recorder, the lower one)
Sound problems on iPhone 7
One of the most common iPhone malfunctions 7 - Audio codec. The signs are as follows: when you call, you cannot hear the interlocutor, the dictaphone does not record, and the camera freezes when recording video. If these three problems appeared on your iPhone at the same time - It is necessary to repair the Audio Codec.During a conversation, I can not be heard or is hard to hear.
If, when talking on the iPhone, you hear the interlocutor, but he does not hear you - most likely this is due to incorrect work microphone, which is at the bottom. It can be clogged with dust, or simply fail. Therefore, you can try to clean the grid, which is located next to the charging connector. If this does not help, most likely you need to change the spare part. It also often happens that during a conversation, you yourself cover the microphone with the hand that you hold the iPhone with during a conversation. In this case, the interlocutor may not hear you well. To confirm that the microphone is not working, just open the voice recorder application and try to record the sound.The iPhone microphone only works on speakerphone.
This is a consequence of the fact that the lower microphone does not work and the upper one works. Try to follow the recommendations described in the previous paragraph.No sound is recorded when recording video on iPhone.
If the sound is not recorded during video recording, it means that the upper microphone is not working. In this case, you need to check if the lower microphone and speakers are working. As practice shows, in 90% of cases, the microphone needs to be changed, but before that it is necessary to check whether it is covered with a cover, whether it is clogged with dust / dirt. To confirm that the upper microphone does not work, it is enough to turn on the speakerphone when making a call. If the interlocutor cannot hear you when you are talking on speakerphone- this confirms that the upper microphone does not work, since it is he who is used for speakerphone.This instruction is also intended for iPhone 6 and 6S
How much does it cost to replace a microphone on an iPhone?
You can find out the prices for iPhone repair in the iPhone Repair section. You can also order free diagnostics and our specialists will check everything iPhone functions in 10 minutes and will answer your questions.Each iPhone user faced a situation when the phone freezes or loses the network. In some cases, you will be able to correct the complexity that has arisen during the operation yourself. In this article we will show you how to make full diagnostics iPhone.
IPhone verification takes 5-10 minutes and you need to have working SIM a card in the iPhone and another work phone.
1. How to check network and internet on iPhone?
Insert the SIM card into your phone and wait for the operator to be identified at the top left.
If the network does not appear, check if the date and time are correct, reboot the phone.
If the network does not appear, check the SIM card in another phone.
If the network on another phone with this SIM card does NOT appear, the problem is in the SIM card and you need to contact the operator.
If the network on another phone with this SIM card appears, contact the service. Perhaps the phone has lost contacts in the SIM slot or the GSM module does not work correctly
If the network appears, you can start checking the mobile Internet.
To do this, turn off Wi-Fi (in settings => Wi-Fi => off). Then open Safari app and go to the site apple-service.com.ua. (Your operator may charge money from your account for using mobile Internet).
If the site does not open, then the phone contains incorrect settings or the service has been disabled by the operator. This issue can be resolved by contacting the support service of your operator.
2. How to check the display and touchscreen on iPhone?
The display and touchscreen in iPhone4 are one piece and therefore need to be tested at the same time. To diagnose the touchscreen, you can use a simple method. Touch on the main iPhone screen to any part of the screen and move your finger across the entire screen, not so as to visit your finger in every centimeter of the touchscreen. If you return your finger to the same area where you started, then the screen should return to its original position. If this is not the case, then the touchscreen does not respond to touch, but some area and it needs to be changed.
It is much more difficult to detect a malfunction on the display. It can be defective pixels or stains. To identify these difficulties, it is best to open the entire screen on the screen. black image and then completely white, while if you did not see extra dots and spots, the display works well.
3. How to check the sound on iPhone?
Have iPhone sound can come from two speakers: the upper one (which you hear when talking) and the lower one (which plays a ringtone when you receive a call.)
Go to settings => sounds => move the bell and reminders slider to the maximum. Also make sure that the phone is not in silent mode (slide the switch over the "+" button on the case)
Call your iPhone from another phone. Pay attention to the bell. If the sound of the phone is not loud enough, try cleaning the speaker from the dirt and dust, which is located at the bottom end of the phone to the right of the cable connector. If after that the situation has not changed, you can contact service center for more detailed diagnostics. most likely it is necessary to clean the speaker with inside or replace the speaker.
To test the top speaker, call your iPhone from another phone and pick up the handset. Take the phones as if you are talking on these phones at the same time and say a phrase several times. At normal work speakers and microphones of both phones, this phrase should be heard equally well on both sides. If your iPhone is hard to hear during a call, try pressing and holding the “+” button during a call. this will maximize the height of the top speaker. If after that the situation has not changed, it is necessary to replace the upper speaker at the service center.
4. How to test the microphone in iPhone?
IPhones starting from the 4th generation have two microphones: the upper one (which records sound accompaniment for video or for speakerphone) and the lower one (which is used when talking on the phone.) To test the upper microphone, you need to record a video for a few seconds while holding the phone at an outstretched hand while saying a phrase quietly several times. in a quiet, closed room, you should hear this phrase clearly. If not audible when recording video, you need to change the upper microphone. To test the bottom microphone, call your iPhone from another phone and pick up the handset. Take the phones as if you are talking on these phones at the same time and say a phrase several times. With normal operation of the speakers and microphones of both phones, this phrase should be heard equally well on both sides. If you can't hear a call on another phone, try increasing the volume during a call and cleaning the bottom microphone on the iPhone, which is located on the bottom end of the iPhone to the left of the cable connector. ... If the situation has not changed, contact the service center to replace the microphone.
5. How to check the camera and flash in iPhone?
The iPhone since the 4th generation has two cameras - the main (back) and the front (front). To check, you need to open the "Camera" application and take a picture of the tip of the pen on the table from a distance of 3 cm. The camera should focus on the pen and it should be clear on the image. you can also check the flash. To do this, select the “flash photo” mode and take a photo of a one-color wall. The photo should come out brighter in the center of the photo and darker around the edges. This means that the flash is aimed at the center of the photo. And if in the photo one corner is brighter than the others, this means that the flash does not work correctly and not the entire composition is illuminated in the photographs. With the front camera, everything is much simpler. It does not focus and in order to check it, you just need to switch the shooting mode to front camera and smile.
6. How to conduct a complete iPhone diagnostics?
Full iPhone diagnostics include:
Diagnostics of the network, and mobile Internet;
Diagnostics of the touchscreen and display (screen);
Sound diagnostics (top and bottom speaker and audio codec);
Microphone diagnostics (upper and lower);
Camera diagnostics (main and front);
Wi-Fi and bluetooth diagnostics;
Diagnostics of charging and headset connectors;
Diagnostics of physical buttons;
Moisture Sensor Test /
Our specialists guarantee high-quality diagnostics of your iPhone / iPad, as well as give recommendations for use, and will be able to carry out the necessary repairs.
In the process of diagnostics, Our specialists perform external cleaning and prophylaxis of your iPhone / iPad.
Why do you need iPhone diagnostics?
There are many reasons why the equipment fails and refuses to perform certain functions. One of the reasons is moisture ingress, which causes numerous minor malfunctions of the phone. Such diagnostics of iPhone / iPad should be carried out only by professionals. the highest level... If there is a way to fix the breakdown, then as a result of diagnostics of the iPhone / iPad we will find it and give a guarantee for the work performed.
We are also glad to inform you that you will not have to pay for diagnostics as it is already included in the cost of repairs. If after diagnostics you refuse to repair, in this case diagnostics are paid in accordance with the prices for repairs.
If the microphone on iPhone does not work, you will no longer be able to continue using the phone and make calls. In this case, many want to know the answers to the following questions:
1. Why is the microphone out of order?
2. Is it possible to fix the breakdown and how to do it? Can you carry out repairs with your own hands or is it better to contact a service center?
3. Where can I watch the video instructions for replacing the microphone?
Here you will find answers to these and completely other questions. We will teach you how to diagnose and fix breakdowns yourself.
To restore the device's performance, you need to know:
TOP reasons due to which the microphone does not work on the iPhone
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Important: Promotion! Reduced price by 50% marked with the word "Promotion", valid until the end of this month
1. How iPhone spare part from a copy; |
Price installation details in our service center: |
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| Name of spare parts | X price |
8/8 Plus price |
7/7 Plus price |
6s price |
6s Plus price |
6 price |
6 Plus price |
5S / SE / 5C / 5 price |
Price installations in rubles |
Repair time | ||
| Glass | 8900 Stock! Promotion until Sunday |
2400 Stock! Promotion until Sunday |
1800/1900 Stock! Promotion until Sunday |
1300Display with glass (Original) Quality 100% | 25500 Stock! Promotion until Sunday |
9400 Stock! Promotion until Sunday |
6000/9300 Stock! Promotion until Sunday |
4800|||||
| Display with glass (Copy) Quality 80% | 14400 5300/6300 1900/2100 3300 3300 1500 2300 1100 490||||||||||||
| Battery Original | 1480 | 1480 | 1100 | 1100 | 1100 | 950 | 950 | 950 | 499 | 20 minutes | ||
| Battery Copy Promotion! | 700 | 700 | 700 | 700 | 700 | 700 | 700 | 700 | 499 | 20 minutes | Rear camera | 4500 | 3900/3450 | 2600/2900 | 850 | 900 | 750 | 700 | 500 | 499 | from 2 hours |
| Power connector with ribbon cable Promotion! | 450 | 450 | 450 | 450 | 450 | 450 | 450 | 450 | 499 | 30 minutes | Power button with loop | 420 | 420 | 450/420 | 450 | 420 | 450 | 420 | 420 | 499 | 30 minutes |
| Home button(body part) | 450 | 450 | 450 | 420 | 450 | 420 | 450 | 450 | 499 | 10 minutes | Home button (interior: ribbon cable with components) | 490 | 450/490 | 490 | 450 | 490 | 450 | 450 | 490 | 499 | 20 minutes |
| Speaker | 290 | 490/290 | 290 | 490 | 290 | 490 | 290 | 290 | 499 | 20 minutes | ||
| Microphone | 290 | 290 | 290 | 290 | 290 | 290 | 290 | 290 | 499 | 30 minutes | ||
| Back cover | 3900 | 3690 | 3690 | 2950 | 3100 | 2500 | 2700 | 1900 | 250 Promotion! | from 30 minutes | ||
| GSM antenna | 450 | 450 | 450 | 450 | 450 | 450 | 450 | 450 | 499 | 30 minutes | ||
| WiFi antenna | 450 | 450 | 450 | 450 | 450 | 450 | 450 | 450 | 499 | 30 minutes | ||
| WiFi module | 1500 | 450/1500 | 1500 | 450 | 1500 | 450 | 1500 | 900 | 499 | from 1 hour | ||
| Sound controller | 800 | 800 | 800 | 800 | 800 | 800 | 800 | 800 | 499 | from 2 hours | Power controller | 1200 | 1200 | 1200 | 1200 | 1200 | 1200 | 1200 | 1200 | 499 | from 2 hours |
Before carrying out repairs, the iPhone needs to be diagnosed and convinced that the microphone is really broken. In the quality control section you will find all necessary information... Then you can move on to the next stage.
Video instruction: troubleshooting
We have provided a video here that shows how replacing a microphone on an iPhone is carried out. You will be able to see how the renovation is being carried out and make the final decision.
You can watch the rest of the videos in the section quality control
In total, there are 2 options for solving the problem, so we suggest assessing the situation and making the right choice:
1. In practice, one may encounter serious problems, therefore, if in own forces you are not sure, bring the phone to the service center. We also filmed a video for quality control.
2. You can replace the microphone on your iPhone yourself. To do this, we filmed a video and provided full instructions... Buy the spare parts and tools you need for work.
The microphone on the iPhone does not work - can you hear the interlocutor, but he is not you, or vice versa? This is a frequently asked question from people who have contacted our service center. Below we will introduce you to the most common breakdowns in which an iPhone microphone needs to be repaired and typical reasons their occurrence. We will also give some recommendations for eliminating such malfunctions. But we draw your attention to the fact that several elements are responsible for the operation of the microphone and it is possible to find out which one of them is out of order only in the conditions of a service center.
Therefore, in any case, it is necessary to contact a specialist, and the sooner you decide on this, the better, since over time a situation may arise when it will no longer make sense to repair.
Our service center offers you only original spare parts and for the most low prices... This is due to the fact that it is we who extend them to the whole of Russia. And one more important fact - a guarantee is given in our workshop not only for the part installed by us, but for the entire apparatus.
Is it possible to avoid similar situations in future?
Of course, yes, if you are more attentive to the iPhone. But seriously, replacing the microphone in the iPhone 4, 4s, 5 in our workshop will be quick, efficient and reliable. We will test your device for performance and make sure it works. Think, it's not just that the guarantee is given for the entire device.
If the microphone on the iPhone does not work, then there may be such explanations.
1. The microphone itself is faulty. Problems with it occur most often from moisture ingress. If with the help of diagnostics it turns out that it is he who is "guilty", then he will have to be changed.
2. In 50% of cases, the problem with the microphone on the iPhone 6, 6 Plus, 5, 5S, 5C, 4, 4S is a faulty sound control chip. It fails, in most cases, from shock and less often from moisture. As in the previous case, the defective part will have to be replaced.
3. Microphone does not work on iPhone 5, 5S, 5C when components are damaged printed circuit board, PCB tracks, etc. In 20% of cases, this occurs from moisture or shock. Only timely diagnostics will reveal the immediate cause of the breakdown.
As you can see, the main reason the microphone isn't working on the iPhone 4, 4s is moisture. But it is best to carry out the recovery procedure in a service center, where, with the help of diagnostics, it can be found out that the microphone does not work due to a failure of the installed software, therefore, the way to restore its work will be different.
What can be done at first?
In all situations when moisture gets into the mechanisms of the phone, it is necessary to dry and clean it. Otherwise, partial or complete inoperability of the device may occur. The oxidation (rusting) process takes a long time and it is impossible to say how the phone will behave after a while. The more time elapses from the moment of moisture ingress, the less likely the phone will recover.
Service cost:
Using the table, you can familiarize yourself with the prices of our service center and compare them with other organizations offering similar services. In doing so, keep in mind the fact that we only use original spare parts. You don't want the problem to happen again soon, do you?
For example:
A young man turned to us for help in troubleshooting a microphone. Moreover, the speakerphone did not work, and there was no sound through the headphones, the dictaphone only recorded noise. He tried through service menu changing the microphone volume does not help either. Diagnostics established a complete burnout of the sound control chip. After replacing it, everything was in order with the phone.
Let's draw conclusions.
IPhone 6, 6+, 5, 5S, 5C, 4, 4S Apple requires a careful attitude towards itself. In case of interruptions in the operation of the device, in order to avoid complications, it is necessary to immediately take it to the service center, which, after the diagnostic procedure, will eliminate the breakdown.
If the iPhone microphone is not working, many important calls will be missed. For example, a person cannot hear you during telephone conversation, or in FaceTime chat, etc. Also, there will be no sound when recording a video. How to get rid of this annoying problem? There are several ways to fix this, everything is pretty simple, including restarting your iPhone, cleaning your microphone and headphones, and updating. software... Without further ado, let's get down to the solutions.
- Open Voice Memos of the app, which you can find on the home screen.
- Make sure your fingers are not covering the iPhone microphone.
- Click on the record icon (red circle) and try speaking. Once you're done recording your voice, click on the red button.
- Now, reproduce voice recording by clicking on the play icon next to the red button. Make sure you can hear your own records voices clearly.
Siri
Try to access Siri and ask something. Press the home button a little longer until Siri appears. Try talking to Siri and asking her something. If Siri doesn't answer your request or question correctly, try again louder.
Using the app's camera or FaceTime
You can also use the video function in the camera or FaceTime app to record audio. Launch the camera app and install it on your video. Then record your voice and play it back to check if you can hear your voice clearly or not.
Remove IPhone Case
Try removing your iPhone case, screen protector, and anything else that might be blocking your iPhone's speakers and microphone. Check it works microphone iphone after the above steps.
Disable Noise Cancellation
Noise reduction is useful function which you can find on iPhone. This can help reduce ambient noise when you are doing phone call... To disable it, go to settings and click. Then select availability, scroll down and you will find “Noise Canceling Phone”. If you see a green button next to it, just click on it to turn it off.
Restart IPhone
The reboot process can clean up an application that has a bug or is stuck. In many cases, the problem is not working iphone microphone, can be solved by restarting the device. To do this, press and hold the sleep / wake button until the red slider appears and slide to the right to turn off. Wait a few seconds, then turn it back on by pressing the same button until you see the Apple logo.
Clean the Microphone
If there is dust or dirt blocking your iPhone microphone, the sound quality recorded with the microphone may be affected. She can block the sound, preventing him from reaching the microphone. You can remove dust from it with a brush or tissue. Alternatively, you can use a toothpick or needle to remove any dirt, but do it gently and gently.
Check the Headphone Jack
Remove the headphone accessory from the iPhone and make sure there is nothing inside the headphone jack. You can clean it to make sure there is no dirt or dust blocking it. Use the same tools we mentioned in the Clean your microphone solution.
Check Microphone Settings in IPhone
If the problem only occurs when using certain applications, check your iPhone microphone settings. Make sure apps have permission to access the microphone. Open settings >> privacy >> click on microphone.
IOS update
Check if there is a new iOS update on your iPhone. Go to Settings >> General >> software update. If there is a new one iOS update, it is recommended to download it. This method can help you fix iPhone microphone not working issue. To get the update, simply click on the “install” button in the software update window.
Reset All Settings
If you have done all of the above, but nothing helped, and the iphone microphone does not work, try resetting all settings. This method will reset all settings on your iPhone, including microphone settings. The steps are so easy. Click settings >> General >> scroll down and select reset. Then choose to reset all settings. You may be required to enter a password before continuing with the process. Then click “reset all settings” on the pop-up window.
Erase IPhone
If resetting all settings didn't fix your microphone problem, try erasing your iPhone. This method will not only allow you to reset everything iPhone settings as well as apps and content inside. Therefore it is recommended to create backup your data before starting the process. To erase iPhone, go to Settings >> General >> reset >> reset all content and settings >> enter password >> on the pop-up window, click erase iPhone.
IPhone Recovery
You can restore your iPhone to factory settings via iTunes. You will need a computer to do this method as well good connection from the Internet. Here are some steps:
- Make sure you have installed latest version iTunes.
- Connect iPhone to Mac / PC.
- Launch iTunes.
- Click restore iPhone in the dashboard.
- Click the restore button to confirm your action.
- Wait for the process to complete.
These solutions are effective on iPhone 4, iPhone 4S, iPhone 5, iPhone 5c, iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S and iPhone 6S Plus, iPhone SE, iPhone 7, and iPhone 7 Plus.
If your iPhone's microphone isn't working, even if you've tried all of the solutions we've listed above, please contact Apple or visit one of the shops.
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Important! If you are not heard when you call, this is a problem with the microphone. If you don't hear - this. The iPhone from the 4th generation uses 2 microphones. One of them (the bottom microphone) is located at the bottom end next to the charge / sync connector. The second (top microphone) is on the top next to the headphone jack (iPhone 4 / 4S) or between the camera and flash (iPhone 5 / 5S / 6). It is very easy to identify which one does not work. It is enough to check the sound recording in the voice recorder application and in the camera application. (when recording video, the upper microphone is used, and in the recorder, the lower one)
Sound problems on iPhone 7
One of the most common iPhone 7 malfunctions is Audio Codec. The signs are as follows: when you call, you cannot hear the interlocutor, the dictaphone does not record, and the camera freezes when recording video. If these three problems appeared on your iPhone at the same time -During a conversation, I can not be heard or is hard to hear.
If, when talking on the iPhone, you hear the interlocutor, but he does not hear you - most likely this is due to the incorrect operation of the microphone, which is located below. It can be clogged with dust, or simply fail. Therefore, you can try to clean the grid, which is located next to the charging connector. If this does not help, most likely you need to change the spare part. It also often happens that during a conversation, you yourself cover the microphone with the hand that you hold the iPhone with during a conversation. In this case, the interlocutor may not hear you well. To confirm that the microphone is not working, just open the voice recorder application and try to record the sound.The iPhone microphone only works on speakerphone.
This is a consequence of the fact that the lower microphone does not work and the upper one works. Try to follow the recommendations described in the previous paragraph.No sound is recorded when recording video on iPhone.
If the sound is not recorded during video recording, it means that the upper microphone is not working. In this case, you need to check if the lower microphone and speakers are working. As practice shows, in 90% of cases, the microphone needs to be changed, but before that it is necessary to check whether it is covered with a cover, whether it is clogged with dust / dirt. To confirm that the upper microphone does not work, it is enough to turn on the speakerphone when making a call. If the interlocutor does not hear you when you are talking on the speakerphone, this confirms that the upper microphone does not work, since it is he who is used for speakerphone.This instruction is also intended for iPhone 6 and 6S
